Embedded Technologies

Hello,

Incident Title: Can't download JeodeRuntime on Windows CE device via
JeodeConfigurator across a serial connection.
Incident Type: Installation
Product: Insignia Jeode JVM
Product Version Number: 1.9
Hardware Specifics : iPAQ 3630 PocketPC
Host OS: Windows 2000
Target OS: Windows CE 3.0


Here is the description of the problem:

We tried to download JeodeRuntime on Windows CE device via JeodeConfigurator
across a serial connection, following the instructions in document
"...\Jeode1.9\docs\setup\win-ce\serial.htm" .
1. We set up ActiveSync (we tried version 3.1 and 3.5) - successful
2. We installed Remote Access Service (RAS) - successful
3. We configured RAS - successful
4. We started RAS - successful
5. We created a user account - successful
6. We configured the NT machine - successful
7. We connected to the RAS server - failed.

I will describe the last point more detailed:

a.. On the target device, we started ActiveSync
b.. Ensureed the baud rate is set to 115200 Default, then selected
Connect....
c.. When prompted, entered the username and password for the user account
we created previously on our host. Left the Domain field blank
After that the process of establishing connection starts:

1. On iPAQ we get dialog box "Connecting to desktop" with such information :
"PC contacted. Locating conection agent. Please wait..."

2. After that on host computer we have an Incoming Connection tray icon
displayed and it says that everything is fine - connection established, data
is transferring and host IP is 192.168.55.100 and client IP is say
192.168.55.101. We can PING the iPAQ and the connection seems to be working
and we can see a display similar to this:


Pinging 192.168.55.101 with 32 bytes of data:
Reply from 192.168.55.101: bytes=32 time=20ms TTL=32
Reply from 192.168.55.101: bytes=32 time=10ms TTL=32
Reply from 192.168.55.101: bytes=32 time=10ms TTL=32
Reply from 192.168.55.101: bytes=32 time=10ms TTL=32

3. After that on iPAQ we get dialog box "Connecting to desktop" with such
information : "Checking for partnership with this computer. Please wait..."

4. After that on host computer we have an exception raised from ActiveSync,
that looks like pop-up error box with title "Failed to start Remote
Services" and such information "Critical communications services have failed
to start. To correct this error, exit all applications and restart Windows.
If the problem persists, please reinstall Microsoft ActiveSync by running
Setup from installation disk(s)"

But unfortunately neither reinstall of ActiveSync nor reinstall of RAS
services could help us.

5. After that on iPAQ we get dialog box "Connecting to desktop" with such
information : "ActiveSync not responding on the desktop computer"

Sure that JeodeConfigurator after this can't contact iRemote program to
download JeodeRuntime on WindowsCE device.

IS THERE ANY WORKAROUND FOR THIS PROBLEM ?
CAN WE DOWNLOAD JEODERUNTIME ON WINDOWS CE DEVICE VIA JEODE CONFIGURATOR ACROSS A SERIAL CONNECTION IN SOME OTHER WAY ?

Thanks in advance.