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Installing R11 client on win7/x64 fails

806148 Newbie
Currently Being Moderated
Hi,

when I try to install win64_11gR2_client on a win7/x64 system, the installer crashes when I try to make some settings.

Logfile indicates a crash of the Java-VM. What do I have to do to get it working?

# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x000007fefd39341a, pid=3968, tid=4780
#
# Java VM: Java HotSpot(TM) 64-Bit Server VM (1.5.0_17-b04 mixed mode)
# Problematic frame:
# C [SHLWAPI.dll+0x1341a]
#

--------------- T H R E A D ---------------

Current thread (0x000000000563f910): JavaThread "AWT-EventQueue-0" [_thread_in_native, id=4780]

siginfo: ExceptionCode=0xc0000005, reading address 0x0000000000000001

Registers:
EAX=0x0000000000000001, EBX=0x0000000000000001, ECX=0x0000000000010001, EDX=0x0000000000000000
ESP=0x0000000007e3dd20, EBP=0x0000000000000001, ESI=0x00000000006c8450, EDI=0x0000000000000000
EIP=0x000007fefd39341a, EFLAGS=0x0000000000010287

Top of Stack: (sp=0x0000000007e3dd20)
0x0000000007e3dd20: 00000000006c8450 000007fefe496000
0x0000000007e3dd30: 0000000000000000 0000000007e3dcf0
0x0000000007e3dd40: 0000000000000000 000007fefe054dbc
0x0000000007e3dd50: 0000000000634838 000007fefe171fa8
0x0000000007e3dd60: 00000000005f0000 000000000069d0f0
0x0000000007e3dd70: 0000000000000000 00000000006c8460
0x0000000007e3dd80: 0000000000000000 0000000000000000
0x0000000007e3dd90: 00000000005fe110 000007fefe172036
0x0000000007e3dda0: 0000000000021401 46000000000000c0
0x0000000007e3ddb0: 0000000007e3dda0 463356c141e90f3e
0x0000000007e3ddc0: 70dd8bac8b6ec381 000007fefdc3d5b0
0x0000000007e3ddd0: 0000000000000008 0000000000000001
0x0000000007e3dde0: 0000000000000000 0000000007e3dd28
0x0000000007e3ddf0: 0000000000000000 0000000076f71ae8
0x0000000007e3de00: 0000000000000000 0000000000000238
0x0000000007e3de10: 000001d200960018 00000000005fc760

Instructions: (pc=0x000007fefd39341a)
0x000007fefd39340a: 00 00 01 00 4d 8b c1 48 3b c1 0f 83 4a e7 00 00
0x000007fefd39341a: 66 44 39 08 74 23 0f b7 10 83 fa 20 0f 84 43 f0


Stack: [0x0000000007d40000,0x0000000007e40000), sp=0x0000000007e3dd20, free space=1015k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C [SHLWAPI.dll+0x1341a]

[error occurred during error reporting, step 120, id 0xc0000005]

Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
j sun.awt.shell.Win32ShellFolder2.getLinkLocation(JJZ)J+0
j sun.awt.shell.Win32ShellFolder2.getLinkLocation(Z)Lsun/awt/shell/ShellFolder;+20
j sun.awt.shell.Win32ShellFolder2.isDirectory()Z+69
j sun.awt.shell.Win32ShellFolder2.isDirectory()Z+79
j sun.awt.shell.Win32ShellFolderManager2.get(Ljava/lang/String;)Ljava/lang/Object;+156
j sun.awt.shell.ShellFolder.get(Ljava/lang/String;)Ljava/lang/Object;+4
j oracle.bali.ewt.olaf2.OracleFileChooserUI$DirectoryComboBoxModel.addItem(Ljava/io/File;)V+24
j oracle.bali.ewt.olaf2.OracleFileChooserUI$DirectoryComboBoxModel.access$2600(Loracle/bali/ewt/olaf2/OracleFileChooserUI$DirectoryComboBoxModel;Ljava/io/File;)V+2
j oracle.bali.ewt.olaf2.OracleFileChooserUI.doDirectoryChanged(Ljava/beans/PropertyChangeEvent;)V+53
j oracle.bali.ewt.olaf2.OracleFileChooserUI.access$2900(Loracle/bali/ewt/olaf2/OracleFileChooserUI;Ljava/beans/PropertyChangeEvent;)V+2
j oracle.bali.ewt.olaf2.OracleFileChooserUI$13.propertyChange(Ljava/beans/PropertyChangeEvent;)V+59
j java.beans.PropertyChangeSupport.firePropertyChange(Ljava/beans/PropertyChangeEvent;)V+73
j java.beans.PropertyChangeSupport.firePropertyChange(Ljava/lang/String;Ljava/lang/Object;Ljava/lang/Object;)V+32
j java.awt.Component.firePropertyChange(Ljava/lang/String;Ljava/lang/Object;Ljava/lang/Object;)V+33
j javax.swing.JFileChooser.setCurrentDirectory(Ljava/io/File;)V+94
j javax.swing.JFileChooser.<init>(Ljava/io/File;Ljavax/swing/filechooser/FileSystemView;)V+138
j javax.swing.JFileChooser.<init>()V+9
j oracle.install.commons.swing.XmlBeanStoreFileChooser.<init>()V+1
j oracle.install.commons.base.summary.SummaryPane.buildUI()V+25
j oracle.install.commons.base.summary.SummaryPane.<init>()V+35
j oracle.install.commons.base.interview.common.view.SummaryGUI.<init>()V+9
v ~StubRoutines::call_stub
j sun.reflect.NativeConstructorAccessorImpl.newInstance0(Ljava/lang/reflect/Constructor;[Ljava/lang/Object;)Ljava/lang/Object;+0
j sun.reflect.NativeConstructorAccessorImpl.newInstance([Ljava/lang/Object;)Ljava/lang/Object;+72
j sun.reflect.DelegatingConstructorAccessorImpl.newInstance([Ljava/lang/Object;)Ljava/lang/Object;+5
j java.lang.reflect.Constructor.newInstance([Ljava/lang/Object;)Ljava/lang/Object;+92
j java.lang.Class.newInstance0()Ljava/lang/Object;+118
j java.lang.Class.newInstance()Ljava/lang/Object;+15
j oracle.install.commons.flow.ViewManager.getView(Ljava/lang/String;)Loracle/install/commons/flow/View;+72
j oracle.install.commons.flow.State.getView()Loracle/install/commons/flow/View;+19
j oracle.install.commons.flow.AbstractFlowExecutor.loadView(Loracle/install/commons/util/Graph;)V+20
j oracle.install.commons.flow.AbstractGraphicalFlowExecutor.access$001(Loracle/install/commons/flow/AbstractGraphicalFlowExecutor;Loracle/install/commons/util/Graph;)V+2
j oracle.install.commons.flow.AbstractGraphicalFlowExecutor$1.call()Ljava/lang/Void;+8
j oracle.install.commons.flow.AbstractGraphicalFlowExecutor$1.call()Ljava/lang/Object;+1
j java.util.concurrent.FutureTask$Sync.innerRun()V+22
j java.util.concurrent.FutureTask.run()V+4
j java.awt.event.InvocationEvent.dispatch()V+47
j java.awt.EventQueue.dispatchEvent(Ljava/awt/AWTEvent;)V+26
j java.awt.EventDispatchThread.pumpOneEventForHierarchy(ILjava/awt/Component;)Z+233
j java.awt.EventDispatchThread.pumpEventsForHierarchy(ILjava/awt/Conditional;Ljava/awt/Component;)V+26
j java.awt.EventDispatchThread.pumpEvents(ILjava/awt/Conditional;)V+4
j java.awt.EventDispatchThread.pumpEvents(Ljava/awt/Conditional;)V+3
j java.awt.EventDispatchThread.run()V+9
v ~StubRoutines::call_stub

--------------- P R O C E S S ---------------

Java Threads: ( => current thread )
0x0000000005641140 JavaThread "Image Fetcher 0" daemon [_thread_blocked, id=4432]
0x0000000005640be0 JavaThread "pool-1-thread-1" [_thread_blocked, id=4372]
0x0000000005640930 JavaThread "DestroyJavaVM" [_thread_blocked, id=804]
0x0000000005640680 JavaThread "TimerQueue" daemon [_thread_blocked, id=4332]
=>0x000000000563f910 JavaThread "AWT-EventQueue-0" [_thread_in_native, id=4780]
0x000000000563ee50 JavaThread "AWT-Shutdown" [_thread_blocked, id=5080]
0x00000000056403d0 JavaThread "Worker 3" daemon [_thread_blocked, id=4928]
0x0000000005640120 JavaThread "Worker 2" daemon [_thread_blocked, id=4792]
0x000000000563fe70 JavaThread "Worker 1" daemon [_thread_blocked, id=4508]
0x000000000563fbc0 JavaThread "Worker 0" daemon [_thread_blocked, id=1924]
0x000000000563f660 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=2232]
0x000000000563f100 JavaThread "AWT-Windows" daemon [_thread_in_native, id=5036]
0x000000000563e8f0 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=4624]
0x0000000005645520 JavaThread "CompilerThread1" daemon [_thread_in_native, id=4980]
0x0000000005623260 JavaThread "CompilerThread0" daemon [_thread_blocked, id=4852]
0x0000000005642610 JavaThread "AdapterThread" daemon [_thread_blocked, id=2588]
0x000000000563e640 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=4316]
0x00000000056269c0 JavaThread "Finalizer" daemon [_thread_blocked, id=4876]
0x0000000005626710 JavaThread "Reference Handler" daemon [_thread_blocked, id=4044]

Other Threads:
0x0000000005623140 VMThread [id=5112]
0x000000000028ad40 WatcherThread [id=3640]

VM state:not at safepoint (normal execution)

VM Mutex/Monitor currently owned by a thread: None

Heap
PSYoungGen total 51072K, used 40834K [0x000000001d410000, 0x0000000020900000, 0x0000000021410000)
eden space 49408K, 82% used [0x000000001d410000,0x000000001fbf0bc0,0x0000000020450000)
from space 1664K, 0% used [0x0000000020760000,0x0000000020760000,0x0000000020900000)
to space 2304K, 0% used [0x0000000020480000,0x0000000020480000,0x00000000206c0000)
PSOldGen total 14656K, used 8615K [0x0000000015410000, 0x0000000016260000, 0x000000001d410000)
object space 14656K, 58% used [0x0000000015410000,0x0000000015c79c30,0x0000000016260000)
PSPermGen total 53440K, used 39047K [0x0000000010010000, 0x0000000013440000, 0x0000000015410000)
object space 53440K, 73% used [0x0000000010010000,0x0000000012631f60,0x0000000013440000)

Dynamic libraries:
0x0000000000400000 - 0x0000000000412000      C:\Users\Frank\AppData\Local\Temp\OraInstall2010-10-17_11-05-51PM\jdk\jre\bin\java.exe
0x0000000076f20000 - 0x00000000770cb000      C:\Windows\SYSTEM32\ntdll.dll
0x0000000076e00000 - 0x0000000076f1f000      C:\Windows\system32\kernel32.dll
0x000007fefd0c0000 - 0x000007fefd12b000      C:\Windows\system32\KERNELBASE.dll
0x000007fefdf50000 - 0x000007fefe02b000      C:\Windows\system32\ADVAPI32.dll
0x000007fefd4a0000 - 0x000007fefd53f000      C:\Windows\system32\msvcrt.dll
0x000007fefd5b0000 - 0x000007fefd5cf000      C:\Windows\SYSTEM32\sechost.dll
0x000007fefd700000 - 0x000007fefd82e000      C:\Windows\system32\RPCRT4.dll
0x0000000008000000 - 0x0000000008561000      C:\Users\Frank\AppData\Local\Temp\OraInstall2010-10-17_11-05-51PM\jdk\jre\bin\server\jvm.dll
0x0000000076d00000 - 0x0000000076dfa000      C:\Windows\system32\USER32.dll
0x000007fefd540000 - 0x000007fefd5a7000      C:\Windows\system32\GDI32.dll
0x000007feff220000 - 0x000007feff22e000      C:\Windows\system32\LPK.dll
0x000007fefeef0000 - 0x000007fefefba000      C:\Windows\system32\USP10.dll
0x000007fefab50000 - 0x000007fefab8b000      C:\Windows\system32\WINMM.dll
0x000007fefd6c0000 - 0x000007fefd6ee000      C:\Windows\system32\IMM32.DLL
0x000007fefd250000 - 0x000007fefd359000      C:\Windows\system32\MSCTF.dll
0x0000000010000000 - 0x000000001000b000      C:\Users\Frank\AppData\Local\Temp\OraInstall2010-10-17_11-05-51PM\jdk\jre\bin\hpi.dll
0x00000000770e0000 - 0x00000000770e7000      C:\Windows\system32\PSAPI.DLL
0x0000000000330000 - 0x0000000000341000      C:\Users\Frank\AppData\Local\Temp\OraInstall2010-10-17_11-05-51PM\jdk\jre\bin\verify.dll
0x0000000000350000 - 0x000000000037c000      C:\Users\Frank\AppData\Local\Temp\OraInstall2010-10-17_11-05-51PM\jdk\jre\bin\java.dll
0x0000000000380000 - 0x0000000000396000      C:\Users\Frank\AppData\Local\Temp\OraInstall2010-10-17_11-05-51PM\jdk\jre\bin\zip.dll
0x0000000006c60000 - 0x0000000006e7b000      C:\Users\Frank\AppData\Local\Temp\OraInstall2010-10-17_11-05-51PM\jdk\jre\bin\awt.dll
0x000007fef85d0000 - 0x000007fef8640000      C:\Windows\system32\WINSPOOL.DRV
0x000007fefda90000 - 0x000007fefdc92000      C:\Windows\system32\ole32.dll
0x000007fefb5b0000 - 0x000007fefb606000      C:\Windows\system32\uxtheme.dll
0x000007fef6990000 - 0x000007fef6a0f000      C:\Program Files\Common Files\microsoft shared\ink\tiptsf.dll
0x000007fefefc0000 - 0x000007feff097000      C:\Windows\system32\OLEAUT32.dll
0x000007fefbfd0000 - 0x000007fefbfdc000      C:\Windows\system32\version.dll
0x000007fefb220000 - 0x000007fefb238000      C:\Windows\system32\dwmapi.dll
0x000007fefcdb0000 - 0x000007fefcdbf000      C:\Windows\system32\CRYPTBASE.dll
0x0000000007480000 - 0x00000000074fa000      C:\Users\Frank\AppData\Local\Temp\OraInstall2010-10-17_11-05-51PM\jdk\jre\bin\fontmanager.dll
0x000007fefe030000 - 0x000007fefedb6000      C:\Windows\system32\shell32.dll
0x000007fefd380000 - 0x000007fefd3f1000      C:\Windows\system32\SHLWAPI.dll
0x0000000006e80000 - 0x0000000006e9b000      C:\Users\Frank\AppData\Local\Temp\OraInstall2010-10-17_11-05-51PM\jdk\jre\bin\net.dll
0x000007fefdf00000 - 0x000007fefdf4d000      C:\Windows\system32\WS2_32.dll
0x000007fefd6f0000 - 0x000007fefd6f8000      C:\Windows\system32\NSI.dll
0x000007fefc640000 - 0x000007fefc694000      C:\Windows\system32\mswsock.dll
0x000007fefc630000 - 0x000007fefc637000      C:\Windows\System32\wship6.dll
0x00000000005e0000 - 0x00000000005ec000      C:\Users\Frank\AppData\Local\Temp\OraInstall2010-10-17_11-05-51PM\jdk\jre\bin\nio.dll
0x0000000180000000 - 0x000000018003d000      C:\Users\Frank\AppData\Local\Temp\OraInstall2010-10-17_11-05-51PM\oui\lib\win64\oraInstaller.dll
0x0000000078000000 - 0x0000000078060000      C:\Users\Frank\AppData\Local\Temp\OraInstall2010-10-17_11-05-51PM\oui\lib\win64\msvcrt.dll
0x000007fefab30000 - 0x000007fefab45000      C:\Windows\system32\NLAapi.dll
0x000007fefc4c0000 - 0x000007fefc51b000      C:\Windows\system32\DNSAPI.dll
0x000007fef78d0000 - 0x000007fef78db000      C:\Windows\System32\winrnr.dll
0x000007fef78b0000 - 0x000007fef78c5000      C:\Windows\system32\napinsp.dll
0x000007fef7890000 - 0x000007fef78a9000      C:\Windows\system32\pnrpnsp.dll
0x000007fef7880000 - 0x000007fef7890000      C:\Windows\system32\wshbth.dll
0x000007fefc0a0000 - 0x000007fefc0a7000      C:\Windows\System32\wshtcpip.dll
0x000007fefa5c0000 - 0x000007fefa5e7000      C:\Windows\system32\IPHLPAPI.DLL
0x000007fefa5b0000 - 0x000007fefa5bb000      C:\Windows\system32\WINNSI.DLL
0x000007fef85c0000 - 0x000007fef85c8000      C:\Windows\system32\rasadhlp.dll
0x000007fefa040000 - 0x000007fefa093000      C:\Windows\System32\fwpuclnt.dll
0x000007fefa010000 - 0x000007fefa021000      C:\Windows\system32\dhcpcsvc6.DLL
0x000007fef9f90000 - 0x000007fef9fa8000      C:\Windows\system32\dhcpcsvc.DLL
0x0000000006ea0000 - 0x0000000006ea7000      C:\Users\Frank\AppData\Local\Temp\OraInstall2010-10-17_11-05-51PM\oui\lib\win64\orauts.dll
0x0000000006ec0000 - 0x0000000006ecd000      C:\Users\Frank\AppData\Local\Temp\OraInstall2010-10-17_11-05-51PM\oui\lib\win64\orawsec11.dll
0x0000000072690000 - 0x0000000072759000      C:\Windows\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4927_none_88dce9872fb18caf\MSVCR80.dll
0x0000000009bd0000 - 0x0000000009c74000      C:\Users\Frank\AppData\Local\Temp\OraInstall2010-10-17_11-05-51PM\oui\lib\win64\orasrvm11.dll
0x000007fefaf70000 - 0x000007fefaf86000      C:\Windows\system32\NETAPI32.dll
0x000007fefaf60000 - 0x000007fefaf6c000      C:\Windows\system32\netutils.dll
0x000007fefc9f0000 - 0x000007fefca13000      C:\Windows\system32\srvcli.dll
0x000007fefaf40000 - 0x000007fefaf55000      C:\Windows\system32\wkscli.dll
0x000007fefd400000 - 0x000007fefd499000      C:\Windows\system32\CLBCatQ.DLL
0x000007fefad60000 - 0x000007fefadb4000      C:\Windows\system32\oleacc.dll
0x0000000007b60000 - 0x0000000007b8d000      C:\Users\Frank\AppData\Local\Temp\OraInstall2010-10-17_11-05-51PM\jdk\jre\bin\dcpr.dll
0x000007fef9b00000 - 0x000007fef9ba0000      C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7600.16661_none_a44e1fc257f685f6\comctl32.dll
0x000007fefb910000 - 0x000007fefbb04000      C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7\comctl32.dll
0x000007fefdd20000 - 0x000007fefdef7000      C:\Windows\system32\SETUPAPI.dll
0x000007fefd170000 - 0x000007fefd1a6000      C:\Windows\system32\CFGMGR32.dll
0x000007fefcf30000 - 0x000007fefcf4a000      C:\Windows\system32\DEVOBJ.dll
0x000007fefb610000 - 0x000007fefb73c000      C:\Windows\system32\propsys.dll
0x000007fefac60000 - 0x000007fefac8d000      C:\Windows\system32\ntmarta.dll
0x000007fefd5d0000 - 0x000007fefd620000      C:\Windows\system32\WLDAP32.dll
0x000007fefcd50000 - 0x000007fefcda7000      C:\Windows\system32\apphelp.dll
0x000007fef5740000 - 0x000007fef58dc000      C:\Windows\system32\NetworkExplorer.dll
0x000007fefadc0000 - 0x000007fefadcb000      C:\Windows\system32\slc.dll
0x000007fefa2d0000 - 0x000007fefa2e8000      C:\Windows\system32\MPR.dll
0x000007fef5090000 - 0x000007fef509a000      C:\Windows\System32\drprov.dll
0x000007fefc230000 - 0x000007fefc26d000      C:\Windows\System32\WINSTA.dll
0x000007fef5060000 - 0x000007fef5082000      C:\Windows\System32\ntlanman.dll
0x000007fef5040000 - 0x000007fef505b000      C:\Windows\System32\davclnt.dll
0x000007fef5030000 - 0x000007fef503a000      C:\Windows\System32\DAVHLPR.dll
0x000007fef7e40000 - 0x000007fef7e4f000      C:\Windows\system32\cscapi.dll
0x000007fef6000000 - 0x000007fef600c000      C:\Windows\system32\LINKINFO.dll
0x000007fefb1e0000 - 0x000007fefb215000      C:\Windows\system32\XmlLite.dll
0x000007fefc6a0000 - 0x000007fefc6b7000      C:\Windows\system32\CRYPTSP.dll
0x000007fefc3a0000 - 0x000007fefc3e7000      C:\Windows\system32\rsaenh.dll
0x000007fefce60000 - 0x000007fefce74000      C:\Windows\system32\RpcRtRemote.dll
0x000007fef5900000 - 0x000007fef59d5000      C:\Windows\system32\SearchFolder.dll

VM Arguments:
jvm_args: -Doracle.installer.library_loc=C:\Users\Frank\AppData\Local\Temp\OraInstall2010-10-17_11-05-51PM\oui\lib\win64 -Doracle.installer.oui_loc=C:\Users\Frank\AppData\Local\Temp\OraInstall2010-10-17_11-05-51PM\oui -Doracle.installer.bootstrap=TRUE -Doracle.installer.startup_location=D:\Frank\Eigene Dokumente\Programme zum Installiern\win64_11gR2_client\client\install -Doracle.installer.jre_loc=C:\Users\Frank\AppData\Local\Temp\OraInstall2010-10-17_11-05-51PM\jdk/jre -Doracle.installer.exec_location=D:\Frank\Eigene Dokumente\Programme zum Installiern\win64_11gR2_client\client\install\oui.exe -Doracle.installer.nlsEnabled=TRUE -Doracle.installer.prereqConfigLoc= -Xmx192m
java_command: oracle.install.ivw.client.driver.ClientInstaller -scratchPath C:\Users\Frank\AppData\Local\Temp\OraInstall2010-10-17_11-05-51PM -sourceLoc D:\Frank\Eigene Dokumente\Programme zum Installiern\win64_11gR2_client\client\install\../stage/products.xml -sourceType network -timestamp 2010-10-17_11-05-51PM -local -debug
Launcher Type: SUN_STANDARD

Environment Variables:
PATH=C:\Program Files (x86)\Business Objects\Common\3.5\bin\NOTES\;C:\Program Files (x86)\Business Objects\Common\3.5\bin\NOTES\DATA\;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\Common Files\Acronis\SnapAPI\
USERNAME=Frank
OS=Windows_NT
PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 30 Stepping 5, GenuineIntel



--------------- S Y S T E M ---------------

OS: Windows NT 6.1 Build 7600

CPU:total 4 em64t ht

Memory: 4k page, physical 4185204k(1683772k free), swap 8368508k(4060656k free)

vm_info: Java HotSpot(TM) 64-Bit Server VM (1.5.0_17-b04) for windows-amd64, built on Nov 10 2008 01:04:27 by "java_re" with unknown MS VC++:1400
  • 1. Re: Installing R11 client on win7/x64 fails
    Srini Chavali-Oracle Oracle ACE Director
    Currently Being Moderated
    Welcome to the forums !

    Pl indicate which version of Win 7 - Home versions are not supported.

    http://download.oracle.com/docs/cd/E11882_01/install.112/e10844/pre_install.htm#CIHIAGFG

    HTH
    Srini
  • 2. Re: Installing R11 client on win7/x64 fails
    806148 Newbie
    Currently Being Moderated
    OS-Version is Windows 7 HOME.

    So it is not supported.

    Thanks.
  • 3. Re: Installing R11 client on win7/x64 fails
    user556475 Newbie
    Currently Being Moderated
    I get the same SHLWAPI.dll error trying to install 64-bit Oracle 11.2.0.2 Client, but my laptop runs Windows 7 Enterprise Service Pack 1 64-bit (which is a supported O/S).

    It crashes if I click on the Browse button when trying to define ORACLE_BASE. If I just take the defaults, it crashes on the next screen after it hits 100% of its checking. Same SHLWAPI.dll error every time.

    #
    # An unexpected error has been detected by HotSpot Virtual Machine:
    #
    # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x000007fefed62b2a, pid=3812, tid=872
    #
    # Java VM: Java HotSpot(TM) 64-Bit Server VM (1.5.0_24-rev-b08 mixed mode)
    # Problematic frame:
    # C [SHLWAPI.dll+0x12b2a]
    #

    --------------- T H R E A D ---------------

    Current thread (0x000000000660b930): JavaThread "AWT-EventQueue-0" [_thread_in_native, id=872]

    siginfo: ExceptionCode=0xc0000005, reading address 0x00000000800401f0

    Registers:
    EAX=0x00000000800401f0, EBX=0x00000000800401f0, ECX=0x00000000800501f0, EDX=0x0000000000000000
    ESP=0x0000000009abdba0, EBP=0x00000000800401f0, ESI=0x000000000b115510, EDI=0x0000000000000000
    EIP=0x000007fefed62b2a, EFLAGS=0x0000000000010287

    Top of Stack: (sp=0x0000000009abdba0)
    0x0000000009abdba0: 000000000b115510 000007fefd928840
    0x0000000009abdbb0: 0000000000000000 0000000009abdb70
    0x0000000009abdbc0: 0000000000000000 000007fefd4dd570
    0x0000000009abdbd0: 000000000063c610 000000000b0dfe00
    0x0000000009abdbe0: 0000000000003ff0 0000000000674620
    0x0000000009abdbf0: 0000000100000022 000000000b115520
    0x0000000009abdc00: 0000000000000000 0000000000000000
    0x0000000009abdc10: 000000000061df20 000007fefd55aa35
    0x0000000009abdc20: 0000000000021401 46000000000000c0
    0x0000000009abdc30: 0000000009abdc20 463356c141e90f3e
    0x0000000009abdc40: 70dd8bac8b6ec381 000007fefe8a6cd0
    0x0000000009abdc50: 0000000000000008 0000000000000001
    0x0000000009abdc60: 0000000000000000 0000000009abdba8
    0x0000000009abdc70: 0000000000000000 0000000077123488
    0x0000000009abdc80: 0000000000000000 0000000000000238
    0x0000000009abdc90: 4e5d02ed0027001a 000000000061c570

    Instructions: (pc=0x000007fefed62b2a)
    0x000007fefed62b1a: 00 00 01 00 4d 8b c1 48 3b c1 0f 83 dc ea 00 00
    0x000007fefed62b2a: 66 44 39 08 74 1f 0f b7 10 83 fa 20 74 36 83 fa


    Stack: [0x00000000099c0000,0x0000000009ac0000), sp=0x0000000009abdba0, free space=1014k
    Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
    C [SHLWAPI.dll+0x12b2a]

    [error occurred during error reporting, step 120, id 0xc0000005]

    Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
    j sun.awt.shell.Win32ShellFolder2.getLinkLocation(JJZ)J+0
    j sun.awt.shell.Win32ShellFolder2.getLinkLocation(Z)Lsun/awt/shell/ShellFolder;+20
    j sun.awt.shell.Win32ShellFolder2.isDirectory()Z+69
    j sun.awt.shell.Win32ShellFolder2.isDirectory()Z+79
    j sun.awt.shell.Win32ShellFolderManager2.get(Ljava/lang/String;)Ljava/lang/Object;+156
    j sun.awt.shell.ShellFolder.get(Ljava/lang/String;)Ljava/lang/Object;+4
    j oracle.bali.ewt.olaf2.OracleFileChooserUI$DirectoryComboBoxModel.addItem(Ljava/io/File;)V+24
    j oracle.bali.ewt.olaf2.OracleFileChooserUI$DirectoryComboBoxModel.access$2600(Loracle/bali/ewt/olaf2/OracleFileChooserUI$DirectoryComboBoxModel;Ljava/io/File;)V+2
    j oracle.bali.ewt.olaf2.OracleFileChooserUI.doDirectoryChanged(Ljava/beans/PropertyChangeEvent;)V+53
    j oracle.bali.ewt.olaf2.OracleFileChooserUI.access$2900(Loracle/bali/ewt/olaf2/OracleFileChooserUI;Ljava/beans/PropertyChangeEvent;)V+2
    j oracle.bali.ewt.olaf2.OracleFileChooserUI$13.propertyChange(Ljava/beans/PropertyChangeEvent;)V+59
    j java.beans.PropertyChangeSupport.firePropertyChange(Ljava/beans/PropertyChangeEvent;)V+73
    j java.beans.PropertyChangeSupport.firePropertyChange(Ljava/lang/String;Ljava/lang/Object;Ljava/lang/Object;)V+32
    j java.awt.Component.firePropertyChange(Ljava/lang/String;Ljava/lang/Object;Ljava/lang/Object;)V+33
    j javax.swing.JFileChooser.setCurrentDirectory(Ljava/io/File;)V+94
    j javax.swing.JFileChooser.<init>(Ljava/io/File;Ljavax/swing/filechooser/FileSystemView;)V+138
    j javax.swing.JFileChooser.<init>()V+9
    j oracle.install.commons.swing.XmlBeanStoreFileChooser.<init>()V+1
    j oracle.install.commons.base.summary.SummaryPane.buildUI()V+25
    j oracle.install.commons.base.summary.SummaryPane.<init>()V+35
    j oracle.install.commons.base.interview.common.view.SummaryGUI.<init>()V+9
    v ~StubRoutines::call_stub
    j sun.reflect.NativeConstructorAccessorImpl.newInstance0(Ljava/lang/reflect/Constructor;[Ljava/lang/Object;)Ljava/lang/Object;+0
    j sun.reflect.NativeConstructorAccessorImpl.newInstance([Ljava/lang/Object;)Ljava/lang/Object;+72
    j sun.reflect.DelegatingConstructorAccessorImpl.newInstance([Ljava/lang/Object;)Ljava/lang/Object;+5
    j java.lang.reflect.Constructor.newInstance([Ljava/lang/Object;)Ljava/lang/Object;+92
    j java.lang.Class.newInstance0()Ljava/lang/Object;+118
    j java.lang.Class.newInstance()Ljava/lang/Object;+15
    j oracle.install.commons.flow.ViewManager.getView(Ljava/lang/String;)Loracle/install/commons/flow/View;+72
    j oracle.install.commons.flow.State.getView()Loracle/install/commons/flow/View;+19
    j oracle.install.commons.flow.AbstractFlowExecutor.loadView(Loracle/install/commons/util/Graph;)V+20
    j oracle.install.commons.flow.AbstractGraphicalFlowExecutor.access$001(Loracle/install/commons/flow/AbstractGraphicalFlowExecutor;Loracle/install/commons/util/Graph;)V+2
    j oracle.install.commons.flow.AbstractGraphicalFlowExecutor$1.call()Ljava/lang/Void;+8
    j oracle.install.commons.flow.AbstractGraphicalFlowExecutor$1.call()Ljava/lang/Object;+1
    j java.util.concurrent.FutureTask$Sync.innerRun()V+22
    j java.util.concurrent.FutureTask.run()V+4
    j java.awt.event.InvocationEvent.dispatch()V+47
    j java.awt.EventQueue.dispatchEvent(Ljava/awt/AWTEvent;)V+26
    j java.awt.EventDispatchThread.pumpOneEventForHierarchy(ILjava/awt/Component;)Z+233
    j java.awt.EventDispatchThread.pumpEventsForHierarchy(ILjava/awt/Conditional;Ljava/awt/Component;)V+26
    j java.awt.EventDispatchThread.pumpEvents(ILjava/awt/Conditional;)V+4
    j java.awt.EventDispatchThread.pumpEvents(Ljava/awt/Conditional;)V+3
    j java.awt.EventDispatchThread.run()V+9
    v ~StubRoutines::call_stub

    --------------- P R O C E S S ---------------

    Java Threads: ( => current thread )
    0x000000000660c950 JavaThread "Image Fetcher 0" daemon [_thread_blocked, id=3876]
    0x000000000660be90 JavaThread "pool-1-thread-1" [_thread_blocked, id=1564]
    0x000000000660bbe0 JavaThread "DestroyJavaVM" [_thread_blocked, id=168]
    =>0x000000000660b930 JavaThread "AWT-EventQueue-0" [_thread_in_native, id=872]
    0x000000000660b680 JavaThread "AWT-Shutdown" [_thread_blocked, id=668]
    0x000000000660ae70 JavaThread "Worker 3" daemon [_thread_blocked, id=960]
    0x00000000069171f0 JavaThread "Worker 2" daemon [_thread_blocked, id=3732]
    0x0000000008896690 JavaThread "Worker 1" daemon [_thread_blocked, id=2892]
    0x000000000632fda0 JavaThread "Worker 0" daemon [_thread_blocked, id=4032]
    0x0000000006213930 JavaThread "TimerQueue" daemon [_thread_blocked, id=3656]
    0x00000000061fdf70 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=3676]
    0x00000000061fda10 JavaThread "AWT-Windows" daemon [_thread_in_native, id=2236]
    0x00000000053fd850 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=2060]
    0x00000000053fd590 JavaThread "CompilerThread1" daemon [_thread_blocked, id=1036]
    0x00000000053f6fd0 JavaThread "CompilerThread0" daemon [_thread_blocked, id=952]
    0x00000000053f2910 JavaThread "AdapterThread" daemon [_thread_blocked, id=328]
    0x00000000053da6b0 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=2684]
    0x00000000053dde10 JavaThread "Finalizer" daemon [_thread_blocked, id=3960]
    0x00000000053ddb60 JavaThread "Reference Handler" daemon [_thread_blocked, id=2364]

    Other Threads:
    0x00000000053da590 VMThread [id=3884]
    0x00000000053f27d0 WatcherThread [id=2880]

    VM state:not at safepoint (normal execution)

    VM Mutex/Monitor currently owned by a thread: None

    Heap
    PSYoungGen total 51392K, used 26976K [0x000000001d410000, 0x0000000020c50000, 0x0000000021410000)
    eden space 48832K, 50% used [0x000000001d410000,0x000000001ebe8a88,0x00000000203c0000)
    from space 2560K, 99% used [0x00000000207c0000,0x0000000020a3f7b8,0x0000000020a40000)
    to space 4096K, 0% used [0x00000000203c0000,0x00000000203c0000,0x00000000207c0000)
    PSOldGen total 11584K, used 9450K [0x0000000015410000, 0x0000000015f60000, 0x000000001d410000)
    object space 11584K, 81% used [0x0000000015410000,0x0000000015d4aa08,0x0000000015f60000)
    PSPermGen total 49920K, used 38751K [0x0000000010010000, 0x00000000130d0000, 0x0000000015410000)
    object space 49920K, 77% used [0x0000000010010000,0x00000000125e7dd8,0x00000000130d0000)

    Dynamic libraries:
    0x0000000000400000 - 0x0000000000412000      C:\Users\XXXXXXXX\AppData\Local\Temp\OraInstall2011-04-28_06-34-19AM\jdk\jre\bin\javaw.exe
    0x00000000770d0000 - 0x0000000077279000      C:\Windows\SYSTEM32\ntdll.dll
    0x0000000076eb0000 - 0x0000000076fcf000      C:\Windows\system32\kernel32.dll
    0x000007fefd110000 - 0x000007fefd17b000      C:\Windows\system32\KERNELBASE.dll
    0x000007feff280000 - 0x000007feff35b000      C:\Windows\system32\ADVAPI32.dll
    0x000007fefd420000 - 0x000007fefd4bf000      C:\Windows\system32\msvcrt.dll
    0x000007fefe6f0000 - 0x000007fefe70f000      C:\Windows\SYSTEM32\sechost.dll
    0x000007fefef00000 - 0x000007feff02d000      C:\Windows\system32\RPCRT4.dll
    0x0000000076fd0000 - 0x00000000770ca000      C:\Windows\system32\USER32.dll
    0x000007feff210000 - 0x000007feff277000      C:\Windows\system32\GDI32.dll
    0x000007fefe710000 - 0x000007fefe71e000      C:\Windows\system32\LPK.dll
    0x000007feff140000 - 0x000007feff209000      C:\Windows\system32\USP10.dll
    0x000007fefd3f0000 - 0x000007fefd41e000      C:\Windows\system32\IMM32.DLL
    0x000007feff030000 - 0x000007feff139000      C:\Windows\system32\MSCTF.dll
    0x0000000008000000 - 0x0000000008563000      C:\Users\XXXXXXXX\AppData\Local\Temp\OraInstall2011-04-28_06-34-19AM\jdk\jre\bin\server\jvm.dll
    0x000007fefbad0000 - 0x000007fefbb0b000      C:\Windows\system32\WINMM.dll
    0x0000000010000000 - 0x000000001000b000      C:\Users\XXXXXXXX\AppData\Local\Temp\OraInstall2011-04-28_06-34-19AM\jdk\jre\bin\hpi.dll
    0x00000000772a0000 - 0x00000000772a7000      C:\Windows\system32\PSAPI.DLL
    0x0000000000210000 - 0x0000000000221000      C:\Users\XXXXXXXX\AppData\Local\Temp\OraInstall2011-04-28_06-34-19AM\jdk\jre\bin\verify.dll
    0x0000000000350000 - 0x000000000037d000      C:\Users\XXXXXXXX\AppData\Local\Temp\OraInstall2011-04-28_06-34-19AM\jdk\jre\bin\java.dll
    0x0000000000380000 - 0x0000000000396000      C:\Users\XXXXXXXX\AppData\Local\Temp\OraInstall2011-04-28_06-34-19AM\jdk\jre\bin\zip.dll
    0x0000000006a20000 - 0x0000000006c3b000      C:\Users\XXXXXXXX\AppData\Local\Temp\OraInstall2011-04-28_06-34-19AM\jdk\jre\bin\awt.dll
    0x000007fef7de0000 - 0x000007fef7e51000      C:\Windows\system32\WINSPOOL.DRV
    0x000007fefe720000 - 0x000007fefe923000      C:\Windows\system32\ole32.dll
    0x000007fefa170000 - 0x000007fefa1c6000      C:\Windows\system32\uxtheme.dll
    0x000007fef9d90000 - 0x000007fef9da8000      C:\Windows\system32\dwmapi.dll
    0x000007fefcc90000 - 0x000007fefcc9f000      C:\Windows\system32\CRYPTBASE.dll
    0x0000000006d60000 - 0x0000000006dda000      C:\Users\XXXXXXXX\AppData\Local\Temp\OraInstall2011-04-28_06-34-19AM\jdk\jre\bin\fontmanager.dll
    0x000007fefd4c0000 - 0x000007fefe248000      C:\Windows\system32\shell32.dll
    0x000007fefed50000 - 0x000007fefedc1000      C:\Windows\system32\SHLWAPI.dll
    0x00000000003e0000 - 0x00000000003fb000      C:\Users\XXXXXXXX\AppData\Local\Temp\OraInstall2011-04-28_06-34-19AM\jdk\jre\bin\net.dll
    0x000007fefe930000 - 0x000007fefe97d000      C:\Windows\system32\WS2_32.dll
    0x000007fefeb20000 - 0x000007fefeb28000      C:\Windows\system32\NSI.dll
    0x000007fefc600000 - 0x000007fefc655000      C:\Windows\system32\mswsock.dll
    0x000007fefc5f0000 - 0x000007fefc5f7000      C:\Windows\System32\wship6.dll
    0x0000000000600000 - 0x000000000060c000      C:\Users\XXXXXXXX\AppData\Local\Temp\OraInstall2011-04-28_06-34-19AM\jdk\jre\bin\nio.dll
    0x0000000180000000 - 0x000000018003e000      C:\Users\XXXXXXXX\AppData\Local\Temp\OraInstall2011-04-28_06-34-19AM\oui\lib\win64\oraInstaller.dll
    0x000007fefbf40000 - 0x000007fefbf4c000      C:\Windows\system32\VERSION.dll
    0x0000000078000000 - 0x0000000078060000      C:\Users\XXXXXXXX\AppData\Local\Temp\OraInstall2011-04-28_06-34-19AM\oui\lib\win64\msvcrt.dll
    0x000007fefb500000 - 0x000007fefb515000      C:\Windows\system32\NLAapi.dll
    0x000007fef43b0000 - 0x000007fef43c5000      C:\Windows\system32\napinsp.dll
    0x000007fef4390000 - 0x000007fef43a9000      C:\Windows\system32\pnrpnsp.dll
    0x000007fefc480000 - 0x000007fefc4db000      C:\Windows\system32\DNSAPI.dll
    0x000007fef4760000 - 0x000007fef476b000      C:\Windows\System32\winrnr.dll
    0x000007fefc010000 - 0x000007fefc017000      C:\Windows\System32\wshtcpip.dll
    0x000007fefcd80000 - 0x000007fefcda7000      C:\Windows\system32\IPHLPAPI.DLL
    0x000007fefcd70000 - 0x000007fefcd7b000      C:\Windows\system32\WINNSI.DLL
    0x000007fef7fb0000 - 0x000007fef7fb8000      C:\Windows\system32\rasadhlp.dll
    0x000007fefae20000 - 0x000007fefae73000      C:\Windows\System32\fwpuclnt.dll
    0x000007fefad80000 - 0x000007fefad98000      C:\Windows\system32\dhcpcsvc.DLL
    0x000007fefad60000 - 0x000007fefad71000      C:\Windows\system32\dhcpcsvc6.DLL
    0x0000000006d00000 - 0x0000000006d0a000      C:\Users\XXXXXXXX\AppData\Local\Temp\OraInstall2011-04-28_06-34-19AM\jdk\jre\bin\management.dll
    0x0000000006d20000 - 0x0000000006d27000      C:\Users\XXXXXXXX\AppData\Local\Temp\OraInstall2011-04-28_06-34-19AM\oui\lib\win64\orauts.dll
    0x0000000006d40000 - 0x0000000006d4d000      C:\Users\XXXXXXXX\AppData\Local\Temp\OraInstall2011-04-28_06-34-19AM\oui\lib\win64\orawsec11.dll
    0x0000000072840000 - 0x0000000072909000      C:\Windows\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.5592_none_88e45feb2faab9ce\MSVCR80.dll
    0x0000000009e20000 - 0x0000000009ec6000      C:\Users\XXXXXXXX\AppData\Local\Temp\OraInstall2011-04-28_06-34-19AM\oui\lib\win64\orasrvm11.dll
    0x000007fefcff0000 - 0x000007fefd006000      C:\Windows\system32\NETAPI32.dll
    0x000007fefcfe0000 - 0x000007fefcfec000      C:\Windows\system32\netutils.dll
    0x000007fefcfb0000 - 0x000007fefcfd3000      C:\Windows\system32\srvcli.dll
    0x000007fefcf90000 - 0x000007fefcfa5000      C:\Windows\system32\wkscli.dll
    0x000007fefba50000 - 0x000007fefba7d000      C:\Windows\system32\ntmarta.dll
    0x000007fefe690000 - 0x000007fefe6e2000      C:\Windows\system32\WLDAP32.dll
    0x0000000007cf0000 - 0x0000000007d1d000      C:\Users\XXXXXXXX\AppData\Local\Temp\OraInstall2011-04-28_06-34-19AM\jdk\jre\bin\dcpr.dll
    0x000007fefea40000 - 0x000007fefeb17000      C:\Windows\system32\OLEAUT32.DLL
    0x000007fefc660000 - 0x000007fefc677000      C:\Windows\system32\CRYPTSP.dll
    0x000007fefc390000 - 0x000007fefc3d7000      C:\Windows\system32\rsaenh.dll
    0x000007fefcf00000 - 0x000007fefcf1e000      C:\Windows\system32\USERENV.dll
    0x000007fefcef0000 - 0x000007fefceff000      C:\Windows\system32\profapi.dll
    0x000007fef85d0000 - 0x000007fef8670000      C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.17514_none_a4d6a923711520a9\comctl32.dll
    0x000007fefb180000 - 0x000007fefb374000      C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac\comctl32.dll
    0x000007fefe980000 - 0x000007fefea19000      C:\Windows\system32\CLBCatQ.DLL
    0x000007fefbb40000 - 0x000007fefbc6c000      C:\Windows\system32\propsys.dll
    0x000007fefcc30000 - 0x000007fefcc87000      C:\Windows\system32\apphelp.dll
    0x000007fef63f0000 - 0x000007fef658c000      C:\Windows\system32\NetworkExplorer.dll
    0x000007fefe250000 - 0x000007fefe427000      C:\Windows\system32\SETUPAPI.dll
    0x000007fefd3b0000 - 0x000007fefd3e6000      C:\Windows\system32\CFGMGR32.dll
    0x000007fefd2f0000 - 0x000007fefd30a000      C:\Windows\system32\DEVOBJ.dll
    0x000007fefcd60000 - 0x000007fefcd6b000      C:\Windows\system32\slc.dll
    0x000007fefd010000 - 0x000007fefd028000      C:\Windows\system32\MPR.dll
    0x000007fef5cd0000 - 0x000007fef5cda000      C:\Windows\System32\drprov.dll
    0x000007fefc1d0000 - 0x000007fefc20d000      C:\Windows\System32\WINSTA.dll
    0x000007fef5ca0000 - 0x000007fef5cc2000      C:\Windows\System32\ntlanman.dll
    0x000007fef4910000 - 0x000007fef492c000      C:\Windows\System32\davclnt.dll
    0x000007fef5ce0000 - 0x000007fef5cea000      C:\Windows\System32\DAVHLPR.dll
    0x000007fef7850000 - 0x000007fef785f000      C:\Windows\system32\cscapi.dll
    0x000007fef6eb0000 - 0x000007fef6ebc000      C:\Windows\system32\LINKINFO.dll
    0x000007fef6ec0000 - 0x000007fef6ef4000      C:\Windows\System32\shdocvw.dll

    VM Arguments:
    jvm_args: -Doracle.installer.library_loc=C:\Users\XXXXXXXX\AppData\Local\Temp\OraInstall2011-04-28_06-34-19AM\oui\lib\win64 -Doracle.installer.oui_loc=C:\Users\XXXXXXXX\AppData\Local\Temp\OraInstall2011-04-28_06-34-19AM\oui -Doracle.installer.bootstrap=TRUE -Doracle.installer.startup_location=C:\tmp\CA503231_112020_db_win_64bit_4of7_client\client\install -Doracle.installer.jre_loc=C:\Users\XXXXXXXX\AppData\Local\Temp\OraInstall2011-04-28_06-34-19AM\jdk/jre -Doracle.installer.exec_location=C:\tmp\CA503231_112020_db_win_64bit_4of7_client\client\install\oui.exe -Doracle.installer.nlsEnabled=TRUE -Doracle.installer.prereqConfigLoc= -Xmx192m
    java_command: oracle.install.ivw.client.driver.ClientInstaller -scratchPath C:\Users\XXXXXXXX\AppData\Local\Temp\OraInstall2011-04-28_06-34-19AM -sourceLoc C:\tmp\CA503231_112020_db_win_64bit_4of7_client\client\install\../stage/products.xml -sourceType network -timestamp 2011-04-28_06-34-19AM -local
    Launcher Type: SUN_STANDARD

    Environment Variables:
    PATH=C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem
    USERNAME=XXXXXXXX
    OS=Windows_NT
    PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 23 Stepping 10, GenuineIntel



    --------------- S Y S T E M ---------------

    OS: Windows 7 , 64 bit Build 7601 Service Pack 1

    CPU:total 2 em64t ht

    Memory: 4k page, physical 4116388k(2480788k free), swap 8230932k(6579180k free)

    vm_info: Java HotSpot(TM) 64-Bit Server VM (1.5.0_24-rev-b08) for windows-amd64, built on May 5 2010 13:38:58 by "java_re" with unknown MS VC++:1400

    time: Thu Apr 28 06:35:08 2011
    elapsed time: 41 seconds
  • 4. Re: Installing R11 client on win7/x64 fails
    Srini Chavali-Oracle Oracle ACE Director
    Currently Being Moderated
    Pl open an SR with Support for your issue

    Srini
  • 5. Re: Installing R11 client on win7/x64 fails
    651429 Newbie
    Currently Being Moderated
    Hi
    Can someone help me with Sr # for this problem?
  • 6. Re: Installing R11 client on win7/x64 fails
    Srini Chavali-Oracle Oracle ACE Director
    Currently Being Moderated
    user648426 wrote:
    Hi
    Can someone help me with Sr # for this problem?
    Not sure what you mean. SR = Service Request with Oracle Support. You need access to My Oracle Support to open an SR.

    Srini
  • 7. Re: Installing R11 client on win7/x64 fails
    651429 Newbie
    Currently Being Moderated
    I have access to Oracle Support. I would like too access this SR and check the patch number in which this fix will be released.
  • 8. Re: Installing R11 client on win7/x64 fails
    Srini Chavali-Oracle Oracle ACE Director
    Currently Being Moderated
    Not sure which SR you are referring to - I do not think OP has opened an SR

    Srini
  • 9. Re: Installing R11 client on win7/x64 fails
    914562 Newbie
    Currently Being Moderated
    i've got the same problem.. did you get a fix in the end?

    i've got the same problem.. did you get a fix in the end?

    #
    # An unexpected error has been detected by HotSpot Virtual Machine:
    #
    # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x000007fefd862b2a, pid=5752, tid=3824
    #
    # Java VM: Java HotSpot(TM) 64-Bit Server VM (1.5.0_17-b04 mixed mode)
    # Problematic frame:
    # C [SHLWAPI.dll+0x12b2a]
    #

    --------------- T H R E A D ---------------

    Current thread (0x00000000063d2c10): JavaThread "AWT-EventQueue-0" [_thread_in_native, id=3824]

    siginfo: ExceptionCode=0xc0000005, reading address 0x00000000800401f0

    Registers:
    EAX=0x00000000800401f0, EBX=0x00000000800401f0, ECX=0x00000000800501f0, EDX=0x0000000000000000
    ESP=0x00000000076edd20, EBP=0x00000000800401f0, ESI=0x00000000070cc620, EDI=0x0000000000000000
    EIP=0x000007fefd862b2a, EFLAGS=0x0000000000010287

    Top of Stack: (sp=0x00000000076edd20)
    0x00000000076edd20: 00000000070cc620 000007fefe6f8840
    0x00000000076edd30: 0000000000000000 00000000076edcf0
    0x00000000076edd40: 0000000000000000 000007fefe2ad570
    0x00000000076edd50: 00000000003148a0 000007fefe329b70
    0x00000000076edd60: 000007fefe772958 00000000003676c0
    0x00000000076edd70: 0000000000356a08 00000000070cc630
    0x00000000076edd80: 0000000000000000 0000000000000000
    0x00000000076edd90: 00000000002de040 000007fefe32aa35
    0x00000000076edda0: 0000000000021401 46000000000000c0
    0x00000000076eddb0: 00000000076edda0 463356c141e90f3e
    0x00000000076eddc0: 70dd8bac8b6ec381 000007fefd7c6cd0
    0x00000000076eddd0: 0000000000000008 0000000000000001
    0x00000000076edde0: 0000000000000000 00000000076edd28
    0x00000000076eddf0: 0000000000000000 0000000076e43488
    0x00000000076ede00: 0000000000000000 0000000000000238
    0x00000000076ede10: 0000003300710003 00000000002dc690

    Instructions: (pc=0x000007fefd862b2a)
    0x000007fefd862b1a: 00 00 01 00 4d 8b c1 48 3b c1 0f 83 dc ea 00 00
    0x000007fefd862b2a: 66 44 39 08 74 1f 0f b7 10 83 fa 20 74 36 83 fa


    Stack: [0x00000000075f0000,0x00000000076f0000), sp=0x00000000076edd20, free space=1015k
    Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
    C [SHLWAPI.dll+0x12b2a]

    [error occurred during error reporting, step 120, id 0xc0000005]

    Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
    j sun.awt.shell.Win32ShellFolder2.getLinkLocation(JJZ)J+0
    j sun.awt.shell.Win32ShellFolder2.getLinkLocation(Z)Lsun/awt/shell/ShellFolder;+20
    j sun.awt.shell.Win32ShellFolder2.isDirectory()Z+69
    j sun.awt.shell.Win32ShellFolder2.isDirectory()Z+79
    j sun.awt.shell.Win32ShellFolderManager2.get(Ljava/lang/String;)Ljava/lang/Object;+156
    j sun.awt.shell.ShellFolder.get(Ljava/lang/String;)Ljava/lang/Object;+4
    j oracle.bali.ewt.olaf2.OracleFileChooserUI$DirectoryComboBoxModel.addItem(Ljava/io/File;)V+24
    j oracle.bali.ewt.olaf2.OracleFileChooserUI$DirectoryComboBoxModel.access$2600(Loracle/bali/ewt/olaf2/OracleFileChooserUI$DirectoryComboBoxModel;Ljava/io/File;)V+2
    j oracle.bali.ewt.olaf2.OracleFileChooserUI.doDirectoryChanged(Ljava/beans/PropertyChangeEvent;)V+53
    j oracle.bali.ewt.olaf2.OracleFileChooserUI.access$2900(Loracle/bali/ewt/olaf2/OracleFileChooserUI;Ljava/beans/PropertyChangeEvent;)V+2
    j oracle.bali.ewt.olaf2.OracleFileChooserUI$13.propertyChange(Ljava/beans/PropertyChangeEvent;)V+59
    j java.beans.PropertyChangeSupport.firePropertyChange(Ljava/beans/PropertyChangeEvent;)V+73
    j java.beans.PropertyChangeSupport.firePropertyChange(Ljava/lang/String;Ljava/lang/Object;Ljava/lang/Object;)V+32
    j java.awt.Component.firePropertyChange(Ljava/lang/String;Ljava/lang/Object;Ljava/lang/Object;)V+33
    j javax.swing.JFileChooser.setCurrentDirectory(Ljava/io/File;)V+94
    j javax.swing.JFileChooser.<init>(Ljava/io/File;Ljavax/swing/filechooser/FileSystemView;)V+138
    j javax.swing.JFileChooser.<init>()V+9
    j oracle.install.commons.swing.XmlBeanStoreFileChooser.<init>()V+1
    j oracle.install.commons.base.summary.SummaryPane.buildUI()V+25
    j oracle.install.commons.base.summary.SummaryPane.<init>()V+35
    j oracle.install.commons.base.interview.common.view.SummaryGUI.<init>()V+9
    v ~StubRoutines::call_stub
    j sun.reflect.NativeConstructorAccessorImpl.newInstance0(Ljava/lang/reflect/Constructor;[Ljava/lang/Object;)Ljava/lang/Object;+0
    j sun.reflect.NativeConstructorAccessorImpl.newInstance([Ljava/lang/Object;)Ljava/lang/Object;+72
    j sun.reflect.DelegatingConstructorAccessorImpl.newInstance([Ljava/lang/Object;)Ljava/lang/Object;+5
    j java.lang.reflect.Constructor.newInstance([Ljava/lang/Object;)Ljava/lang/Object;+92
    j java.lang.Class.newInstance0()Ljava/lang/Object;+118
    j java.lang.Class.newInstance()Ljava/lang/Object;+15
    j oracle.install.commons.flow.ViewManager.getView(Ljava/lang/String;)Loracle/install/commons/flow/View;+72
    j oracle.install.commons.flow.State.getView()Loracle/install/commons/flow/View;+19
    j oracle.install.commons.flow.AbstractFlowExecutor.loadView(Loracle/install/commons/util/Graph;)V+20
    j oracle.install.commons.flow.AbstractGraphicalFlowExecutor.access$001(Loracle/install/commons/flow/AbstractGraphicalFlowExecutor;Loracle/install/commons/util/Graph;)V+2
    j oracle.install.commons.flow.AbstractGraphicalFlowExecutor$1.call()Ljava/lang/Void;+8
    j oracle.install.commons.flow.AbstractGraphicalFlowExecutor$1.call()Ljava/lang/Object;+1
    j java.util.concurrent.FutureTask$Sync.innerRun()V+22
    j java.util.concurrent.FutureTask.run()V+4
    j java.awt.event.InvocationEvent.dispatch()V+47
    j java.awt.EventQueue.dispatchEvent(Ljava/awt/AWTEvent;)V+26
    j java.awt.EventDispatchThread.pumpOneEventForHierarchy(ILjava/awt/Component;)Z+233
    j java.awt.EventDispatchThread.pumpEventsForHierarchy(ILjava/awt/Conditional;Ljava/awt/Component;)V+26
    j java.awt.EventDispatchThread.pumpEvents(ILjava/awt/Conditional;)V+4
    j java.awt.EventDispatchThread.pumpEvents(Ljava/awt/Conditional;)V+3
    j java.awt.EventDispatchThread.run()V+9
    v ~StubRoutines::call_stub

    --------------- P R O C E S S ---------------

    Java Threads: ( => current thread )
    0x0000000006c57f70 JavaThread "Image Fetcher 0" daemon [_thread_blocked, id=1856]
    0x0000000006c57cc0 JavaThread "pool-1-thread-1" [_thread_blocked, id=3316]
    0x0000000006c57a10 JavaThread "DestroyJavaVM" [_thread_blocked, id=5876]
    0x0000000006c57760 JavaThread "TimerQueue" daemon [_thread_blocked, id=5776]
    =>0x00000000063d2c10 JavaThread "AWT-EventQueue-0" [_thread_in_native, id=3824]
    0x0000000006c1f970 JavaThread "AWT-Shutdown" [_thread_blocked, id=2992]
    0x000000000686ea70 JavaThread "Worker 3" daemon [_thread_blocked, id=4684]
    0x0000000006b823f0 JavaThread "Worker 2" daemon [_thread_blocked, id=5560]
    0x000000000661b490 JavaThread "Worker 1" daemon [_thread_blocked, id=5668]
    0x000000000b712bf0 JavaThread "Worker 0" daemon [_thread_blocked, id=1312]
    0x0000000006496410 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=6052]
    0x00000000063d2960 JavaThread "AWT-Windows" daemon [_thread_in_native, id=5940]
    0x00000000056979c0 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=3456]
    0x0000000005696f00 JavaThread "CompilerThread1" daemon [_thread_blocked, id=5960]
    0x0000000005695c40 JavaThread "CompilerThread0" daemon [_thread_blocked, id=4644]
    0x0000000005695980 JavaThread "AdapterThread" daemon [_thread_blocked, id=6056]
    0x0000000005673810 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=5136]
    0x0000000005677a50 JavaThread "Finalizer" daemon [_thread_blocked, id=5572]
    0x00000000056774c0 JavaThread "Reference Handler" daemon [_thread_blocked, id=5884]

    Other Threads:
    0x00000000056736f0 VMThread [id=5880]
    0x00000000004eac50 WatcherThread [id=5600]

    VM state:not at safepoint (normal execution)

    VM Mutex/Monitor currently owned by a thread: None

    Heap
    PSYoungGen total 32640K, used 30499K [0x000000001d410000, 0x000000001f980000, 0x0000000021410000)
    eden space 31104K, 98% used [0x000000001d410000,0x000000001f1d8ff0,0x000000001f270000)
    from space 1536K, 0% used [0x000000001f570000,0x000000001f570000,0x000000001f6f0000)
    to space 3072K, 0% used [0x000000001f270000,0x000000001f270000,0x000000001f570000)
    PSOldGen total 15296K, used 8512K [0x0000000015410000, 0x0000000016300000, 0x000000001d410000)
    object space 15296K, 55% used [0x0000000015410000,0x0000000015c601d0,0x0000000016300000)
    PSPermGen total 51392K, used 36126K [0x0000000010010000, 0x0000000013240000, 0x0000000015410000)
    object space 51392K, 70% used [0x0000000010010000,0x0000000012357860,0x0000000013240000)

    Dynamic libraries:
    0x0000000000400000 - 0x0000000000412000      C:\Users\user~1\AppData\Local\Temp\OraInstall2012-02-01_09-36-10AM\jdk\jre\bin\java.exe
    0x0000000076df0000 - 0x0000000076f99000      C:\Windows\SYSTEM32\ntdll.dll
    0x0000000076ac0000 - 0x0000000076bdf000      C:\Windows\system32\kernel32.dll
    0x000007fefd440000 - 0x000007fefd4ac000      C:\Windows\system32\KERNELBASE.dll
    0x000007feff020000 - 0x000007feff0fb000      C:\Windows\system32\ADVAPI32.dll
    0x000007fefdb20000 - 0x000007fefdbbf000      C:\Windows\system32\msvcrt.dll
    0x000007fefe260000 - 0x000007fefe27f000      C:\Windows\SYSTEM32\sechost.dll
    0x000007fefdfa0000 - 0x000007fefe0cd000      C:\Windows\system32\RPCRT4.dll
    0x0000000008000000 - 0x0000000008561000      C:\Users\user~1\AppData\Local\Temp\OraInstall2012-02-01_09-36-10AM\jdk\jre\bin\server\jvm.dll
    0x0000000076710000 - 0x000000007680a000      C:\Windows\system32\USER32.dll
    0x000007fefdf30000 - 0x000007fefdf97000      C:\Windows\system32\GDI32.dll
    0x000007fefdc90000 - 0x000007fefdc9e000      C:\Windows\system32\LPK.dll
    0x000007fefdbc0000 - 0x000007fefdc89000      C:\Windows\system32\USP10.dll
    0x000007fef9b40000 - 0x000007fef9b7b000      C:\Windows\system32\WINMM.dll
    0x000007fefdca0000 - 0x000007fefdcce000      C:\Windows\system32\IMM32.DLL
    0x000007fefd970000 - 0x000007fefda79000      C:\Windows\system32\MSCTF.dll
    0x0000000010000000 - 0x000000001000b000      C:\Users\user~1\AppData\Local\Temp\OraInstall2012-02-01_09-36-10AM\jdk\jre\bin\hpi.dll
    0x0000000076fc0000 - 0x0000000076fc7000      C:\Windows\system32\PSAPI.DLL
    0x0000000000220000 - 0x0000000000231000      C:\Users\user~1\AppData\Local\Temp\OraInstall2012-02-01_09-36-10AM\jdk\jre\bin\verify.dll
    0x0000000000270000 - 0x000000000029c000      C:\Users\user~1\AppData\Local\Temp\OraInstall2012-02-01_09-36-10AM\jdk\jre\bin\java.dll
    0x0000000000240000 - 0x0000000000256000      C:\Users\user~1\AppData\Local\Temp\OraInstall2012-02-01_09-36-10AM\jdk\jre\bin\zip.dll
    0x0000000006cb0000 - 0x0000000006ecb000      C:\Users\user_iva\AppData\Local\Temp\OraInstall2012-02-01_09-36-10AM\jdk\jre\bin\awt.dll
    0x000007fef0cd0000 - 0x000007fef0d41000      C:\Windows\system32\WINSPOOL.DRV
    0x000007fefd640000 - 0x000007fefd843000      C:\Windows\system32\ole32.dll
    0x000007fefa0d0000 - 0x000007fefa126000      C:\Windows\system32\uxtheme.dll
    0x000007fef8e90000 - 0x000007fef8ea8000      C:\Windows\system32\dwmapi.dll
    0x000007fefd180000 - 0x000007fefd18f000      C:\Windows\system32\CRYPTBASE.dll
    0x0000000007470000 - 0x00000000074ea000      C:\Users\user_iva\AppData\Local\Temp\OraInstall2012-02-01_09-36-10AM\jdk\jre\bin\fontmanager.dll
    0x000007fefe290000 - 0x000007feff018000      C:\Windows\system32\shell32.dll
    0x000007fefd850000 - 0x000007fefd8c1000      C:\Windows\system32\SHLWAPI.dll
    0x00000000003e0000 - 0x00000000003fb000      C:\Users\user_iva\AppData\Local\Temp\OraInstall2012-02-01_09-36-10AM\jdk\jre\bin\net.dll
    0x000007fefe1b0000 - 0x000007fefe1fd000      C:\Windows\system32\WS2_32.dll
    0x000007fefe280000 - 0x000007fefe288000      C:\Windows\system32\NSI.dll
    0x000007fefcac0000 - 0x000007fefcb15000      C:\Windows\system32\mswsock.dll
    0x000007fefcab0000 - 0x000007fefcab7000      C:\Windows\System32\wship6.dll
    0x00000000071a0000 - 0x00000000071ac000      C:\Users\user_iva\AppData\Local\Temp\OraInstall2012-02-01_09-36-10AM\jdk\jre\bin\nio.dll
    0x0000000180000000 - 0x000000018003d000      C:\Users\user_iva\AppData\Local\Temp\OraInstall2012-02-01_09-36-10AM\oui\lib\win64\oraInstaller.dll
    0x000007fefc380000 - 0x000007fefc38c000      C:\Windows\system32\VERSION.dll
    0x0000000078000000 - 0x0000000078060000      C:\Users\user_iva\AppData\Local\Temp\OraInstall2012-02-01_09-36-10AM\oui\lib\win64\msvcrt.dll
    0x000007fefbd70000 - 0x000007fefbd85000      C:\Windows\system32\NLAapi.dll
    0x000007fefa480000 - 0x000007fefa495000      C:\Windows\system32\napinsp.dll
    0x000007fefa4a0000 - 0x000007fefa4b9000      C:\Windows\system32\pnrpnsp.dll
    0x000007fefc940000 - 0x000007fefc99b000      C:\Windows\system32\DNSAPI.dll
    0x000007fefa290000 - 0x000007fefa29b000      C:\Windows\System32\winrnr.dll
    0x000007fefc450000 - 0x000007fefc457000      C:\Windows\System32\wshtcpip.dll
    0x000007fefb810000 - 0x000007fefb837000      C:\Windows\system32\IPHLPAPI.DLL
    0x000007fefb800000 - 0x000007fefb80b000      C:\Windows\system32\WINNSI.DLL
    0x000007fefb190000 - 0x000007fefb198000      C:\Windows\system32\rasadhlp.dll
    0x000007fefb6c0000 - 0x000007fefb713000      C:\Windows\System32\fwpuclnt.dll
    0x000007fefb630000 - 0x000007fefb641000      C:\Windows\system32\dhcpcsvc6.DLL
    0x000007fefb610000 - 0x000007fefb628000      C:\Windows\system32\dhcpcsvc.DLL
    0x00000000071b0000 - 0x00000000071b7000      C:\Users\user_iva\AppData\Local\Temp\OraInstall2012-02-01_09-36-10AM\oui\lib\win64\orauts.dll
    0x00000000071d0000 - 0x00000000071dd000      C:\Users\user_iva\AppData\Local\Temp\OraInstall2012-02-01_09-36-10AM\oui\lib\win64\orawsec11.dll
    0x0000000073e40000 - 0x0000000073f09000      C:\Windows\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4940_none_88df89932faf0bf6\MSVCR80.dll
    0x0000000007ec0000 - 0x0000000007f64000      C:\Users\user_iva\AppData\Local\Temp\OraInstall2012-02-01_09-36-10AM\oui\lib\win64\orasrvm11.dll
    0x000007fefb4d0000 - 0x000007fefb4e6000      C:\Windows\system32\NETAPI32.dll
    0x000007fefc750000 - 0x000007fefc75c000      C:\Windows\system32\netutils.dll
    0x000007fefcd30000 - 0x000007fefcd53000      C:\Windows\system32\srvcli.dll
    0x000007fefb4b0000 - 0x000007fefb4c5000      C:\Windows\system32\wkscli.dll
    0x000007fefd8d0000 - 0x000007fefd969000      C:\Windows\system32\CLBCatQ.DLL
    0x000007fefe0d0000 - 0x000007fefe1a7000      C:\Windows\system32\OLEAUT32.dll
    0x0000000007a90000 - 0x0000000007abd000      C:\Users\user_iva\AppData\Local\Temp\OraInstall2012-02-01_09-36-10AM\jdk\jre\bin\dcpr.dll
    0x000007fefa8e0000 - 0x000007fefa980000      C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.17514_none_a4d6a923711520a9\comctl32.dll
    0x000007fefb8e0000 - 0x000007fefbad4000      C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac\comctl32.dll
    0x000007fefdcd0000 - 0x000007fefdea7000      C:\Windows\system32\SETUPAPI.dll
    0x000007fefd320000 - 0x000007fefd356000      C:\Windows\system32\CFGMGR32.dll
    0x000007fefd300000 - 0x000007fefd31a000      C:\Windows\system32\DEVOBJ.dll
    0x000007fefbf20000 - 0x000007fefc04c000      C:\Windows\system32\propsys.dll
    0x000007fefc060000 - 0x000007fefc08d000      C:\Windows\system32\ntmarta.dll
    0x000007fefe200000 - 0x000007fefe252000      C:\Windows\system32\WLDAP32.dll
    0x000007fefd120000 - 0x000007fefd177000      C:\Windows\system32\apphelp.dll
    0x000007fee6840000 - 0x000007fee69dc000      C:\Windows\system32\NetworkExplorer.dll
    0x000007fefbb90000 - 0x000007fefbb9b000      C:\Windows\system32\slc.dll
    0x000007fefa880000 - 0x000007fefa898000      C:\Windows\system32\MPR.dll
    0x000007fee9030000 - 0x000007fee903a000      C:\Windows\System32\drprov.dll
    0x000007fefc650000 - 0x000007fefc68d000      C:\Windows\System32\WINSTA.dll
    0x000007fee83a0000 - 0x000007fee83c2000      C:\Windows\System32\ntlanman.dll
    0x000007fee8380000 - 0x000007fee839c000      C:\Windows\System32\davclnt.dll
    0x000007fee9020000 - 0x000007fee902a000      C:\Windows\System32\DAVHLPR.dll
    0x000007fef5c60000 - 0x000007fef5c6f000      C:\Windows\system32\cscapi.dll
    0x000007fee6e20000 - 0x000007fee6e2c000      C:\Windows\system32\LINKINFO.dll
    0x000007fefd250000 - 0x000007fefd25f000      C:\Windows\system32\profapi.dll
    0x000007fee6e30000 - 0x000007fee6e64000      C:\Windows\System32\shdocvw.dll

    VM Arguments:
    jvm_args: -Doracle.installer.library_loc=C:\Users\user~1\AppData\Local\Temp\OraInstall2012-02-01_09-36-10AM\oui\lib\win64 -Doracle.installer.oui_loc=C:\Users\user~1\AppData\Local\Temp\OraInstall2012-02-01_09-36-10AM\oui -Doracle.installer.bootstrap=TRUE -Doracle.installer.startup_location=C:\install Oracle_64_11.2\client\install -Doracle.installer.jre_loc=C:\Users\user~1\AppData\Local\Temp\OraInstall2012-02-01_09-36-10AM\jdk/jre -Doracle.installer.exec_location=C:\install Oracle_64_11.2\client\install\oui.exe -Doracle.installer.nlsEnabled=TRUE -Doracle.installer.prereqConfigLoc= -Xmx192m
    java_command: oracle.install.ivw.client.driver.ClientInstaller -scratchPath C:\Users\user~1\AppData\Local\Temp\OraInstall2012-02-01_09-36-10AM -sourceLoc C:\install Oracle_64_11.2\client\install\../stage/products.xml -sourceType network -timestamp 2012-02-01_09-36-10AM -local -debug -printtime -printmemory -printdiskusage -logLevel finest
    Launcher Type: SUN_STANDARD

    Environment Variables:
    PATH=C:\Windows\system32
    USERNAME=nzzz
    OS=Windows_NT
    PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 44 Stepping 2, GenuineIntel



    --------------- S Y S T E M ---------------

    OS: Windows NT 6.1 Build 7601 Service Pack 1

    CPU:total 4 em64t ht

    Memory: 4k page, physical 6274276k(3931204k free), swap 12546704k(9453228k free)

    vm_info: Java HotSpot(TM) 64-Bit Server VM (1.5.0_17-b04) for windows-amd64, built on Nov 10 2008 01:04:27 by "java_re" with unknown MS VC++:1400
  • 10. Re: Installing R11 client on win7/x64 fails
    orafad Oracle ACE
    Currently Being Moderated
    This thread is a bit old and also marked as answered.

    But when seeing bits like

    "Win 7" and "ExceptionCode=0xc0000005" and
    "Win32ShellFolder2.getLinkLocation(JJZ)J+0
    ...
    j oracle.bali.ewt.olaf2.OracleFileChooserUI
    ..."

    This could be simply due to lack of access permissions (and unhandled exception thereof), just as indicated by error and java vm dump.


    Did you start the installer with "Run as administrator"? (needed on Windows 7, even for administrators)

    If running OUI under elevated admin's privileges does not help: What paths did you choose for the installation? Are proper permissions setup on Oracle Base and Home folders?
  • 11. Re: Installing R11 client on win7/x64 fails
    914562 Newbie
    Currently Being Moderated
    HI,

    Thanks for your help. I did run 'Run as administrator' ... when I debug this with VS2010 seems to be looking for a file with .pif?...

    the directorys did not exist...
    C:\app\user
    C:\app\user\product\11.2.0\client_1

    so I created them..

    makes no difference.:-(... where can I get the latest Oracle 11.2 client install?

    i got this from https://edelivery.oracle.com/EPD/Download/get_form?egroup_aru_number=12395484
  • 12. Re: Installing R11 client on win7/x64 fails
    914562 Newbie
    Currently Being Moderated
    I also notice even if i press [BROWSE] the app instantly disappears (crashes)

    #
    # An unexpected error has been detected by HotSpot Virtual Machine:
    #
    # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x000007fefd862b2a, pid=7164, tid=6500
    #
    # Java VM: Java HotSpot(TM) 64-Bit Server VM (1.5.0_17-b04 mixed mode)
    # Problematic frame:
    # C [SHLWAPI.dll+0x12b2a]
    #

    --------------- T H R E A D ---------------

    Current thread (0x000000000abb7650): JavaThread "AWT-EventQueue-0" [_thread_in_native, id=6500]

    siginfo: ExceptionCode=0xc0000005, reading address 0x00000000800401f0

    Registers:
    EAX=0x00000000800401f0, EBX=0x00000000800401f0, ECX=0x00000000800501f0, EDX=0x0000000000000000
    ESP=0x000000000775e060, EBP=0x00000000800401f0, ESI=0x000000000069cbd0, EDI=0x0000000000000000
    EIP=0x000007fefd862b2a, EFLAGS=0x0000000000010287

    Top of Stack: (sp=0x000000000775e060)
    0x000000000775e060: 000000000069cbd0 000007fefe6f8840
    0x000000000775e070: 0000000000000000 000000000775e030
    0x000000000775e080: 0000000000000000 000007fefe2ad570
    0x000000000775e090: 0000000000624838 000007fefe329b70
    0x000000000775e0a0: 000007fefe772958 0000000000641600
    0x000000000775e0b0: 0000000000688830 000000000069cbe0
    0x000000000775e0c0: 0000000000000000 0000000000000000
    0x000000000775e0d0: 000000000069a510 000007fefe32aa35
    0x000000000775e0e0: 0000000000021401 46000000000000c0
    0x000000000775e0f0: 000000000775e0e0 463356c141e90f3e
    0x000000000775e100: 70dd8bac8b6ec381 000007fefd7c6cd0
    0x000000000775e110: 0000000000000008 0000000000000001
    0x000000000775e120: 0000000000000000 000000000775e068
    0x000000000775e130: 0000000000000000 0000000076e43518
    0x000000000775e140: 00000000005e0000 0000000000000002
    0x000000000775e150: 0000000000000238 0000000000000240

    Instructions: (pc=0x000007fefd862b2a)
    0x000007fefd862b1a: 00 00 01 00 4d 8b c1 48 3b c1 0f 83 dc ea 00 00
    0x000007fefd862b2a: 66 44 39 08 74 1f 0f b7 10 83 fa 20 74 36 83 fa


    Stack: [0x0000000007660000,0x0000000007760000), sp=0x000000000775e060, free space=1016k
    Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
    C [SHLWAPI.dll+0x12b2a]

    [error occurred during error reporting, step 120, id 0xc0000005]

    Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
    j sun.awt.shell.Win32ShellFolder2.getLinkLocation(JJZ)J+0
    j sun.awt.shell.Win32ShellFolder2.getLinkLocation(Z)Lsun/awt/shell/ShellFolder;+20
    j sun.awt.shell.Win32ShellFolder2.isDirectory()Z+69
    j sun.awt.shell.Win32ShellFolder2.isDirectory()Z+79
    j sun.awt.shell.Win32ShellFolderManager2.get(Ljava/lang/String;)Ljava/lang/Object;+156
    j sun.awt.shell.ShellFolder.get(Ljava/lang/String;)Ljava/lang/Object;+4
    j oracle.bali.ewt.olaf2.OracleFileChooserUI.installComponents(Ljavax/swing/JFileChooser;)V+794
    j javax.swing.plaf.basic.BasicFileChooserUI.installUI(Ljavax/swing/JComponent;)V+47
    j oracle.bali.ewt.olaf2.OracleFileChooserUI.installUI(Ljavax/swing/JComponent;)V+2
    j javax.swing.JComponent.setUI(Ljavax/swing/plaf/ComponentUI;)V+42
    j javax.swing.JFileChooser.updateUI()V+40
    j javax.swing.JFileChooser.setup(Ljavax/swing/filechooser/FileSystemView;)V+73
    j javax.swing.JFileChooser.<init>(Ljava/io/File;Ljavax/swing/filechooser/FileSystemView;)V+133
    j javax.swing.JFileChooser.<init>()V+9
    j oracle.install.ivw.common.view.InstallLocationPane.showFileChooserFor(Ljavax/swing/JComboBox;Z)V+4
    j oracle.install.ivw.common.view.InstallLocationPane.access$500(Loracle/install/ivw/common/view/InstallLocationPane;Ljavax/swing/JComboBox;Z)V+3
    j oracle.install.ivw.common.view.InstallLocationPane$8.actionPerformed(Ljava/awt/event/ActionEvent;)V+12
    j javax.swing.AbstractButton.fireActionPerformed(Ljava/awt/event/ActionEvent;)V+84
    j javax.swing.AbstractButton$Handler.actionPerformed(Ljava/awt/event/ActionEvent;)V+5
    j javax.swing.DefaultButtonModel.fireActionPerformed(Ljava/awt/event/ActionEvent;)V+35
    j javax.swing.DefaultButtonModel.setPressed(Z)V+117
    j javax.swing.plaf.basic.BasicButtonListener.mouseReleased(Ljava/awt/event/MouseEvent;)V+35
    j java.awt.Component.processMouseEvent(Ljava/awt/event/MouseEvent;)V+64
    j javax.swing.JComponent.processMouseEvent(Ljava/awt/event/MouseEvent;)V+23
    j java.awt.Component.processEvent(Ljava/awt/AWTEvent;)V+81
    j java.awt.Container.processEvent(Ljava/awt/AWTEvent;)V+18
    j java.awt.Component.dispatchEventImpl(Ljava/awt/AWTEvent;)V+517
    j java.awt.Container.dispatchEventImpl(Ljava/awt/AWTEvent;)V+42
    j java.awt.Component.dispatchEvent(Ljava/awt/AWTEvent;)V+2
    j java.awt.LightweightDispatcher.retargetMouseEvent(Ljava/awt/Component;ILjava/awt/event/MouseEvent;)V+304
    j java.awt.LightweightDispatcher.processMouseEvent(Ljava/awt/event/MouseEvent;)Z+139
    j java.awt.LightweightDispatcher.dispatchEvent(Ljava/awt/AWTEvent;)Z+50
    j java.awt.Container.dispatchEventImpl(Ljava/awt/AWTEvent;)V+12
    j java.awt.Window.dispatchEventImpl(Ljava/awt/AWTEvent;)V+19
    j java.awt.Component.dispatchEvent(Ljava/awt/AWTEvent;)V+2
    j java.awt.EventQueue.dispatchEvent(Ljava/awt/AWTEvent;)V+46
    j java.awt.EventDispatchThread.pumpOneEventForHierarchy(ILjava/awt/Component;)Z+233
    j java.awt.EventDispatchThread.pumpEventsForHierarchy(ILjava/awt/Conditional;Ljava/awt/Component;)V+26
    j java.awt.EventDispatchThread.pumpEvents(ILjava/awt/Conditional;)V+4
    j java.awt.EventDispatchThread.pumpEvents(Ljava/awt/Conditional;)V+3
    j java.awt.EventDispatchThread.run()V+9
    v ~StubRoutines::call_stub

    --------------- P R O C E S S ---------------

    Java Threads: ( => current thread )
    0x00000000061fbd80 JavaThread "Image Fetcher 0" daemon [_thread_blocked, id=6976]
    0x000000000a8f56f0 JavaThread "pool-1-thread-1" [_thread_blocked, id=5128]
    0x00000000003ae920 JavaThread "DestroyJavaVM" [_thread_blocked, id=5624]
    0x000000000bc28d20 JavaThread "TimerQueue" daemon [_thread_blocked, id=6952]
    =>0x000000000abb7650 JavaThread "AWT-EventQueue-0" [_thread_in_native, id=6500]
    0x00000000066ef960 JavaThread "AWT-Shutdown" [_thread_blocked, id=5052]
    0x00000000065cc8c0 JavaThread "Worker 3" daemon [_thread_blocked, id=3360]
    0x00000000065cc610 JavaThread "Worker 2" daemon [_thread_blocked, id=6528]
    0x000000000b9211f0 JavaThread "Worker 1" daemon [_thread_blocked, id=3216]
    0x000000000ba8d4e0 JavaThread "Worker 0" daemon [_thread_blocked, id=6052]
    0x000000000649f180 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=5784]
    0x000000000637e170 JavaThread "AWT-Windows" daemon [_thread_in_native, id=976]
    0x0000000005682d00 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=1572]
    0x0000000005682a40 JavaThread "CompilerThread1" daemon [_thread_blocked, id=5696]
    0x0000000005681f80 JavaThread "CompilerThread0" daemon [_thread_in_native, id=5344]
    0x0000000005680bf0 JavaThread "AdapterThread" daemon [_thread_blocked, id=6804]
    0x000000000567f940 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=5940]
    0x000000000566bbc0 JavaThread "Finalizer" daemon [_thread_blocked, id=6708]
    0x000000000566a100 JavaThread "Reference Handler" daemon [_thread_blocked, id=4152]

    Other Threads:
    0x0000000005666ed0 VMThread [id=6796]
    0x000000000026fe70 WatcherThread [id=380]

    VM state:not at safepoint (normal execution)

    VM Mutex/Monitor currently owned by a thread: None

    Heap
    PSYoungGen total 43520K, used 29959K [0x000000001d410000, 0x0000000021410000, 0x0000000021410000)
    eden space 41088K, 68% used [0x000000001d410000,0x000000001efa9af0,0x000000001fc30000)
    from space 2432K, 69% used [0x000000001fc30000,0x000000001fdd8188,0x000000001fe90000)
    to space 2560K, 0% used [0x0000000021190000,0x0000000021190000,0x0000000021410000)
    PSOldGen total 8832K, used 5087K [0x0000000015410000, 0x0000000015cb0000, 0x000000001d410000)
    object space 8832K, 57% used [0x0000000015410000,0x0000000015907fd0,0x0000000015cb0000)
    PSPermGen total 50304K, used 33913K [0x0000000010010000, 0x0000000013130000, 0x0000000015410000)
    object space 50304K, 67% used [0x0000000010010000,0x000000001212e7d8,0x0000000013130000)

    Dynamic libraries:
    0x0000000000400000 - 0x0000000000412000      C:\Users\user~1\AppData\Local\Temp\OraInstall2012-02-01_12-23-32PM\jdk\jre\bin\javaw.exe
    0x0000000076df0000 - 0x0000000076f99000      C:\Windows\SYSTEM32\ntdll.dll
    0x0000000076ac0000 - 0x0000000076bdf000      C:\Windows\system32\kernel32.dll
    0x000007fefd440000 - 0x000007fefd4ac000      C:\Windows\system32\KERNELBASE.dll
    0x000007feff020000 - 0x000007feff0fb000      C:\Windows\system32\ADVAPI32.dll
    0x000007fefdb20000 - 0x000007fefdbbf000      C:\Windows\system32\msvcrt.dll
    0x000007fefe260000 - 0x000007fefe27f000      C:\Windows\SYSTEM32\sechost.dll
    0x000007fefdfa0000 - 0x000007fefe0cd000      C:\Windows\system32\RPCRT4.dll
    0x0000000076710000 - 0x000000007680a000      C:\Windows\system32\USER32.dll
    0x000007fefdf30000 - 0x000007fefdf97000      C:\Windows\system32\GDI32.dll
    0x000007fefdc90000 - 0x000007fefdc9e000      C:\Windows\system32\LPK.dll
    0x000007fefdbc0000 - 0x000007fefdc89000      C:\Windows\system32\USP10.dll
    0x000007fefdca0000 - 0x000007fefdcce000      C:\Windows\system32\IMM32.DLL
    0x000007fefd970000 - 0x000007fefda79000      C:\Windows\system32\MSCTF.dll
    0x0000000008000000 - 0x0000000008561000      C:\Users\user~1\AppData\Local\Temp\OraInstall2012-02-01_12-23-32PM\jdk\jre\bin\server\jvm.dll
    0x000007fef9b40000 - 0x000007fef9b7b000      C:\Windows\system32\WINMM.dll
    0x0000000010000000 - 0x000000001000b000      C:\Users\user~1\AppData\Local\Temp\OraInstall2012-02-01_12-23-32PM\jdk\jre\bin\hpi.dll
    0x0000000076fc0000 - 0x0000000076fc7000      C:\Windows\system32\PSAPI.DLL
    0x0000000000310000 - 0x0000000000321000      C:\Users\user~1\AppData\Local\Temp\OraInstall2012-02-01_12-23-32PM\jdk\jre\bin\verify.dll
    0x0000000000330000 - 0x000000000035c000      C:\Users\user~1\AppData\Local\Temp\OraInstall2012-02-01_12-23-32PM\jdk\jre\bin\java.dll
    0x0000000000360000 - 0x0000000000376000      C:\Users\user~1\AppData\Local\Temp\OraInstall2012-02-01_12-23-32PM\jdk\jre\bin\zip.dll
    0x0000000006ca0000 - 0x0000000006ebb000      C:\Users\user_iva\AppData\Local\Temp\OraInstall2012-02-01_12-23-32PM\jdk\jre\bin\awt.dll
    0x000007fef0cd0000 - 0x000007fef0d41000      C:\Windows\system32\WINSPOOL.DRV
    0x000007fefd640000 - 0x000007fefd843000      C:\Windows\system32\ole32.dll
    0x000007fefa0d0000 - 0x000007fefa126000      C:\Windows\system32\uxtheme.dll
    0x000007fef8e90000 - 0x000007fef8ea8000      C:\Windows\system32\dwmapi.dll
    0x000007fefd180000 - 0x000007fefd18f000      C:\Windows\system32\CRYPTBASE.dll
    0x0000000007420000 - 0x000000000749a000      C:\Users\user_iva\AppData\Local\Temp\OraInstall2012-02-01_12-23-32PM\jdk\jre\bin\fontmanager.dll
    0x000007fefe290000 - 0x000007feff018000      C:\Windows\system32\shell32.dll
    0x000007fefd850000 - 0x000007fefd8c1000      C:\Windows\system32\SHLWAPI.dll
    0x0000000006f90000 - 0x0000000006fab000      C:\Users\user_iva\AppData\Local\Temp\OraInstall2012-02-01_12-23-32PM\jdk\jre\bin\net.dll
    0x000007fefe1b0000 - 0x000007fefe1fd000      C:\Windows\system32\WS2_32.dll
    0x000007fefe280000 - 0x000007fefe288000      C:\Windows\system32\NSI.dll
    0x000007fefcac0000 - 0x000007fefcb15000      C:\Windows\system32\mswsock.dll
    0x000007fefcab0000 - 0x000007fefcab7000      C:\Windows\System32\wship6.dll
    0x0000000006fb0000 - 0x0000000006fbc000      C:\Users\user_iva\AppData\Local\Temp\OraInstall2012-02-01_12-23-32PM\jdk\jre\bin\nio.dll
    0x0000000180000000 - 0x000000018003d000      C:\Users\user_iva\AppData\Local\Temp\OraInstall2012-02-01_12-23-32PM\oui\lib\win64\oraInstaller.dll
    0x000007fefc380000 - 0x000007fefc38c000      C:\Windows\system32\VERSION.dll
    0x0000000078000000 - 0x0000000078060000      C:\Users\user_iva\AppData\Local\Temp\OraInstall2012-02-01_12-23-32PM\oui\lib\win64\msvcrt.dll
    0x000007fefbd70000 - 0x000007fefbd85000      C:\Windows\system32\NLAapi.dll
    0x000007fefa480000 - 0x000007fefa495000      C:\Windows\system32\napinsp.dll
    0x000007fefa4a0000 - 0x000007fefa4b9000      C:\Windows\system32\pnrpnsp.dll
    0x000007fefc940000 - 0x000007fefc99b000      C:\Windows\system32\DNSAPI.dll
    0x000007fefa290000 - 0x000007fefa29b000      C:\Windows\System32\winrnr.dll
    0x000007fefc450000 - 0x000007fefc457000      C:\Windows\System32\wshtcpip.dll
    0x000007fefb810000 - 0x000007fefb837000      C:\Windows\system32\IPHLPAPI.DLL
    0x000007fefb800000 - 0x000007fefb80b000      C:\Windows\system32\WINNSI.DLL
    0x000007fefb190000 - 0x000007fefb198000      C:\Windows\system32\rasadhlp.dll
    0x000007fefb6c0000 - 0x000007fefb713000      C:\Windows\System32\fwpuclnt.dll
    0x000007fefb630000 - 0x000007fefb641000      C:\Windows\system32\dhcpcsvc6.DLL
    0x000007fefb610000 - 0x000007fefb628000      C:\Windows\system32\dhcpcsvc.DLL
    0x00000000075b0000 - 0x00000000075b7000      C:\Users\user_iva\AppData\Local\Temp\OraInstall2012-02-01_12-23-32PM\oui\lib\win64\orauts.dll
    0x00000000075d0000 - 0x00000000075dd000      C:\Users\user_iva\AppData\Local\Temp\OraInstall2012-02-01_12-23-32PM\oui\lib\win64\orawsec11.dll
    0x0000000073e40000 - 0x0000000073f09000      C:\Windows\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4940_none_88df89932faf0bf6\MSVCR80.dll
    0x0000000007f20000 - 0x0000000007fc4000      C:\Users\user_iva\AppData\Local\Temp\OraInstall2012-02-01_12-23-32PM\oui\lib\win64\orasrvm11.dll
    0x000007fefb4d0000 - 0x000007fefb4e6000      C:\Windows\system32\NETAPI32.dll
    0x000007fefc750000 - 0x000007fefc75c000      C:\Windows\system32\netutils.dll
    0x000007fefcd30000 - 0x000007fefcd53000      C:\Windows\system32\srvcli.dll
    0x000007fefb4b0000 - 0x000007fefb4c5000      C:\Windows\system32\wkscli.dll
    0x000007fefe0d0000 - 0x000007fefe1a7000      C:\Windows\system32\OLEAUT32.DLL
    0x0000000007be0000 - 0x0000000007c0d000      C:\Users\user_iva\AppData\Local\Temp\OraInstall2012-02-01_12-23-32PM\jdk\jre\bin\dcpr.dll
    0x000007fefd8d0000 - 0x000007fefd969000      C:\Windows\system32\CLBCatQ.DLL
    0x000007fefa8e0000 - 0x000007fefa980000      C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.17514_none_a4d6a923711520a9\comctl32.dll
    0x000007fefb8e0000 - 0x000007fefbad4000      C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac\comctl32.dll
    0x000007fefdcd0000 - 0x000007fefdea7000      C:\Windows\system32\SETUPAPI.dll
    0x000007fefd320000 - 0x000007fefd356000      C:\Windows\system32\CFGMGR32.dll
    0x000007fefd300000 - 0x000007fefd31a000      C:\Windows\system32\DEVOBJ.dll
    0x000007fefbf20000 - 0x000007fefc04c000      C:\Windows\system32\propsys.dll
    0x000007fefc060000 - 0x000007fefc08d000      C:\Windows\system32\ntmarta.dll
    0x000007fefe200000 - 0x000007fefe252000      C:\Windows\system32\WLDAP32.dll
    0x000007fefd120000 - 0x000007fefd177000      C:\Windows\system32\apphelp.dll
    0x000007fee6840000 - 0x000007fee69dc000      C:\Windows\system32\NetworkExplorer.dll
    0x000007fefbb90000 - 0x000007fefbb9b000      C:\Windows\system32\slc.dll
    0x000007fefa880000 - 0x000007fefa898000      C:\Windows\system32\MPR.dll
    0x000007fee9030000 - 0x000007fee903a000      C:\Windows\System32\drprov.dll
    0x000007fefc650000 - 0x000007fefc68d000      C:\Windows\System32\WINSTA.dll
    0x000007fee83a0000 - 0x000007fee83c2000      C:\Windows\System32\ntlanman.dll
    0x000007fee8380000 - 0x000007fee839c000      C:\Windows\System32\davclnt.dll
    0x000007fee9020000 - 0x000007fee902a000      C:\Windows\System32\DAVHLPR.dll
    0x000007fef5c60000 - 0x000007fef5c6f000      C:\Windows\system32\cscapi.dll
    0x000007fee6e20000 - 0x000007fee6e2c000      C:\Windows\system32\LINKINFO.dll
    0x000007fefd250000 - 0x000007fefd25f000      C:\Windows\system32\profapi.dll

    VM Arguments:
    jvm_args: -Doracle.installer.library_loc=C:\Users\user~1\AppData\Local\Temp\OraInstall2012-02-01_12-23-32PM\oui\lib\win64 -Doracle.installer.oui_loc=C:\Users\user~1\AppData\Local\Temp\OraInstall2012-02-01_12-23-32PM\oui -Doracle.installer.bootstrap=TRUE -Doracle.installer.startup_location=C:\Oracle64112\client\install -Doracle.installer.jre_loc=C:\Users\user~1\AppData\Local\Temp\OraInstall2012-02-01_12-23-32PM\jdk/jre -Doracle.installer.exec_location=C:\Oracle64112\client\install\oui.exe -Doracle.installer.nlsEnabled=TRUE -Doracle.installer.prereqConfigLoc= -Xmx192m
    java_command: oracle.install.ivw.client.driver.ClientInstaller -scratchPath C:\Users\user~1\AppData\Local\Temp\OraInstall2012-02-01_12-23-32PM -sourceLoc C:\Oracle64112\client\install\../stage/products.xml -sourceType network -timestamp 2012-02-01_12-23-32PM -local
    Launcher Type: SUN_STANDARD

    Environment Variables:
    PATH=C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;
    USERNAME=user_iva
    OS=Windows_NT
    PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 44 Stepping 2, GenuineIntel



    --------------- S Y S T E M ---------------

    OS: Windows NT 6.1 Build 7601 Service Pack 1

    CPU:total 4 em64t ht

    Memory: 4k page, physical 6274276k(2687024k free), swap 12546704k(7724220k free)

    vm_info: Java HotSpot(TM) 64-Bit Server VM (1.5.0_17-b04) for windows-amd64, built on Nov 10 2008 01:04:27 by "java_re" with unknown MS VC++:1400
  • 13. Re: Installing R11 client on win7/x64 fails
    orafad Oracle ACE
    Currently Being Moderated
    user4938856 wrote:
    I also notice even if i press [BROWSE] the app instantly disappears (crashes)
    If you can produce it at will, tracing file actions with Process Monitor could provide some clues.
  • 14. Re: Installing R11 client on win7/x64 fails
    928855 Newbie
    Currently Being Moderated
    Having the same problem. Spent almost an hour on it. Turns out I have a shortcut to my downloads folder on my desktop (named Downloads.lnk). If I remove that shortcut the installer works.

    Ultimately i used process monitor, found where it started writing out the error log file (hs_err_pid1234.log). I see c:\Users\UserName\Downloads.lnk as one of the last file I/O's before the JVM crashes.

    If any others are encountering this error I would suggest first trying to remove any shortcuts to shell folders from your desktop.

    Hope that helps.

    Edited by: user10370248 on Apr 5, 2012 4:57 PM
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  • Correct Answers - 10 points
  • Helpful Answers - 5 points