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BEA - 337 alerts in GC

800104Oct 18 2010 — edited Mar 4 2011
Hi,

I m constantly getting alerts in grid control related to BEA-337. My GC version is 11.1.0.1.

The alert is:

Incident (BEA-337 [WebLogicServer]) detected in /opt/oracle/gc_inst/user_projects/domains/GCDomain/servers/EMGC_OMS1/adr/diag/ofm/GCDomain/EMGC_OMS1/alert/log.xml


The log file shows as follows:

Incident Id: 245
Incident Source: SYSTEM
Create Time: Mon Oct 18 10:31:57 EDT 2010
Problem Key: BEA-337 [WebLogicServer]
Error Message Id: BEA-337

Description
-----------
Incident detected using watch rule "StuckThread":
Watch time: Oct 18, 2010 10:31:57 AM EDT
Watch ServerName: EMGC_OMS1
Watch RuleType: Log
Watch Rule: (SEVERITY = 'Error') AND (MSGID = 'BEA-000337')
Watch DomainName: GCDomain
Watch Data:
DATE : Oct 18, 2010 10:31:57 AM EDT
SERVER : EMGC_OMS1
MESSAGE : [STUCK] ExecuteThread: '13' for queue: 'weblogic.kernel.Default (self-tuning)' has been busy for "643" seconds working on the request "weblogic.servlet.internal.ServletRequestImpl@5218d4a[
GET /em/console/database/rec/bkpMgmt?jobDesc=2010-10-15T00%3A01%3A01.536&objType=jobRpt&event=reportByJob&target=adw3p&type=rac_database HTTP/1.1
Accept: image/gif, image/x-xbitmap, image/jpeg, image/pjpeg, application/x-shockwave-flash, application/x-ms-application, application/x-ms-xbap, application/vnd.ms-xpsdocument, application/xaml+xml, */*
Referer: https://bdln2023.na.pg.com:7799/em/console/database/rec/bkpMgmt?event=startSearchJob&objType=jobs&target=adw3p&type=rac_database
Accept-Language: en-us
UA-CPU: x86
Accept-Encoding: gzip, deflate
User-Agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 2.0.50727; .NET CLR 1.1.4322; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
Cookie: JSESSIONID=JLTgM8wGjkGLhLkdh9429nyvpQg2phRRBrvTjHdGNyvbcVgtWQng!-2006778521; oracle.uix=0^^GMT+5:30^p
ECID-Context: 1.004^iJZWkim37EvXWXM6Vb0002WE0003Q9;kXjE1ZDLIPJLj5PRj3RRiJVRgLRB^HOTXIPOnLRBmLROj2RQkTJPhKS
Connection: Keep-Alive
Proxy-Client-IP: 137.185.64.199
X-Forwarded-For: 137.185.64.199
X-WebLogic-KeepAliveSecs: 30
X-WebLogic-Force-JVMID: -2006778521

]", which is more than the configured time (StuckThreadMaxTime) of "600" seconds. Stack trace:
java.net.SocketInputStream.socketRead0(Native Method)
java.net.SocketInputStream.read(Unknown Source)
oracle.net.ns.Packet.receive(Packet.java:293)
oracle.net.ns.DataPacket.receive(DataPacket.java:92)
oracle.net.ano.CryptoDataPacket.receive(Unknown Source)
oracle.net.ns.NetInputStream.getNextPacket(NetInputStream.java:174)
oracle.net.ns.NetInputStream.read(NetInputStream.java:119)
oracle.net.ns.NetInputStream.read(NetInputStream.java:94)
oracle.net.ns.NetInputStream.read(NetInputStream.java:79)
oracle.jdbc.driver.T4CSocketInputStreamWrapper.readNextPacket(T4CSocketInputStreamWrapper.java:122)
oracle.jdbc.driver.T4CSocketInputStreamWrapper.read(T4CSocketInputStreamWrapper.java:78)
oracle.jdbc.driver.T4CMAREngine.unmarshalUB1(T4CMAREngine.java:1040)
oracle.jdbc.driver.T4CMAREngine.unmarshalSB1(T4CMAREngine.java:1016)
oracle.jdbc.driver.T4C8Oall.receive(T4C8Oall.java:589)
oracle.jdbc.driver.T4CPreparedStatement.doOall8(T4CPreparedStatement.java:194)
oracle.jdbc.driver.T4CPreparedStatement.executeForDescribe(T4CPreparedStatement.java:791)
oracle.jdbc.driver.T4CPreparedStatement.executeMaybeDescribe(T4CPreparedStatement.java:866)
oracle.jdbc.driver.OracleStatement.doExecuteWithTimeout(OracleStatement.java:1187)
oracle.jdbc.driver.OraclePreparedStatement.executeInternal(OraclePreparedStatement.java:3386)
oracle.jdbc.driver.OraclePreparedStatement.executeQuery(OraclePreparedStatement.java:3430)
oracle.jdbc.driver.OraclePreparedStatementWrapper.executeQuery(OraclePreparedStatementWrapper.java:1491)
oracle.sysman.util.jdbc.PreparedStatementWrapper.executeQuery(PreparedStatementWrapper.java:215)
oracle.sysman.util.jdbc.ConnectionWrapper.executeQuery(ConnectionWrapper.java:1275)
oracle.sysman.emo.util.rec.bkpmgt.BkpMgmtReport.doPopulate(BkpMgmtReport.java:699)
oracle.sysman.emo.util.rec.bkpmgt.BkpMgmtBaseBean.populate(BkpMgmtBaseBean.java:217)
oracle.sysman.db.util.rec.BkpMgmtController.populateBean(BkpMgmtController.java:172)
oracle.sysman.db.util.rec.BkpMgmtController.onReportByJob(BkpMgmtController.java:414)
oracle.sysman.db.util.rec.BkpMgmtController.onEvent(BkpMgmtController.java:302)
oracle.sysman.db.util.DBJobController.handleEvent(DBJobController.java:1001)
oracle.sysman.emSDK.svlt.PageHandler.handleRequest(PageHandler.java:578)
oracle.sysman.db.adm.RootController.handleRequest(RootController.java:248)
oracle.sysman.db.util.DBJobController.handleRequest(DBJobController.java:948)
oracle.sysman.db.util.UtilControllerResolver.handleRequest(UtilControllerResolver.java:128)
oracle.sysman.emSDK.svlt.EMServlet.myDoGet(EMServlet.java:738)
oracle.sysman.emSDK.svlt.EMServlet.doGet(EMServlet.java:329)
oracle.sysman.eml.app.Console.doGet(Console.java:352)
javax.servlet.http.HttpServlet.service(HttpServlet.java:707)
javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:292)
weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26)
weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
oracle.sysman.eml.app.EMRepLoginFilter.doFilter(EMRepLoginFilter.java:311)
weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
oracle.sysman.core.app.exception.EMRuntimeExceptionFilter.doFilter(EMRuntimeExceptionFilter.java:58)
weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
oracle.sysman.emas.fwk.MASConnectionFilter.doFilter(MASConnectionFilter.java:41)
weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
oracle.sysman.eml.app.BrowserVersionFilter.doFilter(BrowserVersionFilter.java:122)
weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
oracle.sysman.emSDK.svlt.EMRedirectFilter.doFilter(EMRedirectFilter.java:102)
weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
oracle.sysman.eml.app.ContextInitFilter.doFilter(ContextInitFilter.java:502)
weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
oracle.adf.library.webapp.LibraryFilter.doFilter(LibraryFilter.java:159)
weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
oracle.dms.wls.DMSServletFilter.doFilter(DMSServletFilter.java:326)
weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
weblogic.servlet.internal.RequestEventsFilter.doFilter(RequestEventsFilter.java:27)
weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3592)
weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
weblogic.security.service.SecurityManager.runAs(SecurityManager.java:121)
weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2202)
weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2108)
weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1432)
weblogic.work.ExecuteThread.execute(ExecuteThread.java:201)
weblogic.work.ExecuteThread.run(ExecuteThread.java:173)

SUBSYSTEM : WebLogicServer
USERID : <WLS Kernel>
SEVERITY : Error
THREAD : [ACTIVE] ExecuteThread: '53' for queue: 'weblogic.kernel.Default (self-tuning)'
MSGID : BEA-000337
MACHINE : bdln2023.na.pg.com
TXID :
CONTEXTID :
TIMESTAMP : 1287412317766

Stack Trace
-----------
java.lang.Throwable
at oracle.dfw.impl.incident.DiagnosticsDataExtractorImpl.createIncident(DiagnosticsDataExtractorImpl.java:231)
at oracle.dfw.spi.weblogic.JMXWatchNotificationListener.handleNotification(JMXWatchNotificationListener.java:195)
at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor$ListenerWrapper.handleNotification(Unknown Source)
at javax.management.NotificationBroadcasterSupport.handleNotification(Unknown Source)
at javax.management.NotificationBroadcasterSupport$SendNotifJob.run(Unknown Source)
at javax.management.NotificationBroadcasterSupport$1.execute(Unknown Source)
at javax.management.NotificationBroadcasterSupport.sendNotification(Unknown Source)
at weblogic.management.jmx.modelmbean.WLSModelMBean.sendNotification(WLSModelMBean.java:824)
at weblogic.diagnostics.watch.JMXNotificationProducer.postJMXNotification(JMXNotificationProducer.java:79)
at weblogic.diagnostics.watch.JMXNotificationProducer.sendNotification(JMXNotificationProducer.java:104)
at com.bea.diagnostics.notifications.JMXNotificationService.send(JMXNotificationService.java:122)
at weblogic.diagnostics.watch.JMXNotificationListener.processWatchNotification(JMXNotificationListener.java:103)
at weblogic.diagnostics.watch.Watch.performNotifications(Watch.java:621)
at weblogic.diagnostics.watch.Watch.evaluateLogRuleWatch(Watch.java:546)
at weblogic.diagnostics.watch.WatchManager.evaluateLogEventRulesAsync(WatchManager.java:765)
at weblogic.diagnostics.watch.WatchManager.run(WatchManager.java:525)
at weblogic.work.SelfTuningWorkManagerImpl$WorkAdapterImpl.run(SelfTuningWorkManagerImpl.java:516)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:201)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:173)

Diagnostic Dumps
----------------

Name: dms.ecidctx
Dump Files: dms_ecidctx187_i245.dmp

Name: jvm.threads
Dump Files: jvm_threads188_i245.dmp

Name: dms.metrics
Dump Files: dms_metrics189_i245.dmp

Name: odl.logs
Dump Arguments: ecid=0000IizkFt937EvXWXM6Vb1Cj0l800002q
Dump Files: odl_logs190_i245.dmp

Name: odl.logs
Dump Arguments: timestamp=1287412317768
Dump Files: odl_logs191_i245.dmp

Name: wls.image
Dump Files: wls_image192_i245.zip




Please somebody help me on this....I m fed up of this error...


Thanks
This post has been answered by Ron on Mar 4 2011
Jump to Answer

Comments

Madhusudhan. M

Office 365 editions require locally installed supported versions of Office applications. See https://support.oracle.com/epmos/faces/DocumentDisplay?id=1581197.1.

Hope you rebooted server after changing heap settings. check out logs for any errors ?

https://docs.oracle.com/cd/E57185_01/EPMTR/ch03s14s02.html

Thanks,

Mady

user9082214

Not sure about the smart view performance issue - but issue #2 - if you are talking about getting the "white screen" when trying to open HFM in Workspace - this fix may help:

Doc ID 2237050.1

https://support.oracle.com/epmos/faces/DocumentDisplay?_afrLoop=383744433618875&parent=EXTERNAL_SEARCH&sourceId=PROBLEM&…

--BRC

ChrisTurnbull

We have an open SR with Oracle for the Smart View issue also, they are looking at running a fiddler trace on it shortly. We have completed a number of tests in regards to all manner of EXCEL and IE Options to no avail. I will post up further if we get anywhere, but just want to confirm that right now 11.1.2.4 and EXCEL 2016 use leads to slower performing refreshes and occasional crashing.

One recommendation is that you stay on the Monthly Channel with EXCEL updates, as we experienced more frequent crashing on 1705 and lower of EXCEL.

I also recommend you lock down your Registry settings for Smart View, to prevent EXCEL pushing the Smart View add in into Disabled items each time it does crash, if you already have not done so.

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Locked on Apr 1 2011
Added on Oct 18 2010
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