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Oracle Linux Support

EdStevensOct 22 2010 — edited Oct 24 2010
Looking at the various Oracle Linux support offerings at https://shop.oracle.com/pls/ostore/f?p=100:2:0::NO::P2_PRODUCT_TYPE:SUPPORT

and have a few questions

First ..
on the page listed above, the various support products are listed with a range of prices (such as Oracle Linux basic support at $1,079.10 - $3,237.30) but when I drill down to the details on a specific offering, only the lower price is shown. So - what does the upper price shown on the summary page represent?


Second .. and most important ...
When I compare the feature list for "Basic Limited Support" and "Basic Support" I can't find any differences. Same when comparing "Premier Limited Support" and "Premier Support". So what are the differences between these pairs of offerings, that justifies the price differential?


Third,
The two "Premier" support offerings list "lifetime support" as a feature, but are priced per year. Is that "lifetime support" really another way of saying "premier backports" .. that they won't force constant upgrades to continue support?
This post has been answered by Sergio-Oracle on Oct 23 2010
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Locked on Nov 21 2010
Added on Oct 22 2010
#linux, #oracle-linux
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