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4 Replies Latest reply: Jan 21, 2009 5:25 AM by 807567 RSS

Installation: Service Provisioning Components got hanged

807567 Newbie
Currently Being Moderated
hi,

i am trying to install the N! on my machine but the installation got hanged at the
install Service Provisioning Components [Not complete]

i had to wait for long time but there is nothing, i checked the log file at the
/var/tmp >> installer.log.latest and here is the contant:

All required perl modules installed.
Ignoring job: 01removeEmptyDirs.pl
Ignoring job: 0checkRPMs.pl
Ignoring job: 0installPython.pl
Executing job: jobs/0installSPS.pl --install 
couldn't set locale correctly
Checking port 1130 using netstat
couldn't set locale correctly
Checking port 1131 using netstat
couldn't set locale correctly
Checking port 8083 using netstat
couldn't set locale correctly
Checking port 8083 using telnet
couldn't set locale correctly
couldn't set locale correctly
couldn't set locale correctly
couldn't set locale correctly
couldn't set locale correctly
couldn't set locale correctly
perl: warning: Setting locale failed.
perl: warning: Please check that your locale settings:
     LC_ALL = "en_US",
     LANG = "C"
are supported and installed on your system.
perl: warning: Falling back to the standard locale ("C").
Sun Microsystems Inc. SunOS 5.10 Generic January 2005


-bash-3.00$ Running command : ksh /export/home/N1/Solaris_sparc/Product//components/n1gsps//cr_ms_solaris_sparc_pkg_5.2.sh
couldn't set locale correctly





N1 Service Provisioning System (N1 SPS) Installation Setup


A log of events during this installation is being generated in


/tmp/N1SPSInstaller.log.1063.





Hit enter to accept the (default values) or enter a valid value from the


list provided: [valid values]





couldn't set locale correctly


Checking for required and recommended Solaris 5.10 patches.


Done checking for required and recommended Solaris 5.10 patches.


Checking the integrity of the package.


Error! This package seems to be corrupted.


Use another copy of the package.


Use of uninitialized value in string eq at jobs/0installSPS.pl line 1107.
Use of uninitialized value in string eq at jobs/0installSPS.pl line 1107.

what should i do??

thanks
  • 1. Re: Installation: Service Provisioning Components got hanged
    807567 Newbie
    Currently Being Moderated
    First
    realize what you want to install(&to do) - because what you just copy pasted is a mix of broken N1SM installer (because of perl locale bug) & pathetic attempt to run N1SPS installer from N1SM DVD.

    SO, if you want to install N1SM - get latest version (1.3.3) & read the guides & especially release notes first, trust me, you HAVE TO.

    On the other side if you want N1SPS, than download it's latest version (5.2.1) and if applicable a patch (5.2.4) and you also might want to read its guides, since it's more like a framework & you will not understand until you skim the guides.


    I intentionally left out links to downloads and guides, google is your friend & I know you can find it ! ;)

    xing the fingers
    L
  • 2. Re: Installation: Service Provisioning Components got hanged
    807567 Newbie
    Currently Being Moderated
    all what i did is the following:

    download the N1 SM then the installation Guide
    PS: i'm not installing from the DVD because i dont have DVD-rom so i made ftp to a directory

    i run the installer from the directory:

    /Solaris_sparc/Product/installer/
    # ./install

    N1SM Installer (version 1.3.3 on SunOS)

    1. Install OS packages. [Completed]
    2. Install Expect. [Completed]
    3. Install IPMI tool. [Completed]
    4. Install JDK 1.5. [Completed]
    5. Install service provisioning components. [Not Completed]
    6. Install OS provisioning components. [Not Completed]
    7. Copy DHCP configuration file. [Not Completed]
    8. Install user interface components. [Not Completed]
    9. Install service container components. [Not Completed]
    10. Install N1 System Manager. [Not Completed]

    Non-interactive install in progress.

    Executing current step: Install service provisioning components...

    and it hanged!!!

    i got the log file from the guide i have downloaded it

    so is this can define the problem???

    thanks :)

    Message was edited by:
    astroveny.sun
  • 3. Re: Installation: Service Provisioning Components got hanged
    807567 Newbie
    Currently Being Moderated
    hi all i have exactly the same issue, nobody out there who can help me?

    Cheers

    Philipp
  • 4. Re: Installation: Service Provisioning Components got hanged
    807567 Newbie
    Currently Being Moderated
    The same issue ?

    like what ?

    locale wise ?
    OR
    "Error! This package seems to be corrupted." ?

    if second one, then check your download (md5) , because it seems broken
    the other thing might be you install on unsupported system, or you are missing patches
    (if we are talking N1SPS here)

    If we are talking N1SM, I suggest you ask for xVMOC, which replaced N1SM long time ago.

    all in all, with a support contract feel free to get an explorer of your system, open a case with Sun, send it over with proper product name, version and problem description(eventually log of install /var/tmp/???) and Sun will solve the problem for you

    Generally if you use an OS setup described in guides, your system is not tainted with blastwave or sunfreeware and you don't have some exotic naming or broken network setup the installation is pretty straightforward.
    Also suggested is a dedicated server (no zone, at least for N1SM).