3 Replies Latest reply: Feb 11, 2010 8:45 AM by 774478 RSS

    Changing password of Prime Alert Ereporter

    807750
      Hi,
      I need to know if I can change the password on the ereporter for the Sun MC server authentication. I believe that the Sun MC password stored with Prime Alert is in correct.

      Thanks
        • 1. Re: Changing password of Prime Alert Ereporter
          774478
          The instructions to change and encode passwords can be found in the documentation for the Halcyon PrimeAlert Enterprise Reporter here:
          [http://www.halcyoninc.com/products/EReporter/help/HALEReporter-encode-passwords-h.html|http://www.halcyoninc.com/products/EReporter/help/HALEReporter-encode-passwords-h.html]

          cheers,
          bobby

          Edited by: balkar on Feb 10, 2010 5:01 PM
          • 2. Re: Changing password of Prime Alert Ereporter
            807750
            thank you,

            The password was changed successfully, but I still cannot create reports or do anything with Prime Alert. I enabled data collection and it says Data Collection Failure due to
            an invalid url was provided
            • 3. Re: Changing password of Prime Alert Ereporter
              774478
              Halcyon would be happy to assist you with any problems you are experiencing. Please contact our experts who offer free technical assistance for customers evaluating PrimeAlert modules and plug-ins for Sun Management Center:

              Look near the bottom for our experts alias (Not inserted to avoid spammers):
              [http://www.halcyoninc.com/support|http://www.halcyoninc.com/support/index.php]

              bobby
              HalcyonInc.com