3 Replies Latest reply on Feb 11, 2010 2:45 PM by bobby_saini

    Changing password of Prime Alert Ereporter

    807750
      Hi,
      I need to know if I can change the password on the ereporter for the Sun MC server authentication. I believe that the Sun MC password stored with Prime Alert is in correct.

      Thanks
        • 1. Re: Changing password of Prime Alert Ereporter
          bobby_saini
          The instructions to change and encode passwords can be found in the documentation for the Halcyon PrimeAlert Enterprise Reporter here:
          [http://www.halcyoninc.com/products/EReporter/help/HALEReporter-encode-passwords-h.html|http://www.halcyoninc.com/products/EReporter/help/HALEReporter-encode-passwords-h.html]

          cheers,
          bobby

          Edited by: balkar on Feb 10, 2010 5:01 PM
          • 2. Re: Changing password of Prime Alert Ereporter
            807750
            thank you,

            The password was changed successfully, but I still cannot create reports or do anything with Prime Alert. I enabled data collection and it says Data Collection Failure due to
            an invalid url was provided
            • 3. Re: Changing password of Prime Alert Ereporter
              bobby_saini
              Halcyon would be happy to assist you with any problems you are experiencing. Please contact our experts who offer free technical assistance for customers evaluating PrimeAlert modules and plug-ins for Sun Management Center:

              Look near the bottom for our experts alias (Not inserted to avoid spammers):
              [http://www.halcyoninc.com/support|http://www.halcyoninc.com/support/index.php]

              bobby
              HalcyonInc.com