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  • 15. Re: Blank Popup in UpdateManager Solaris 10
    807567 Newbie
    Currently Being Moderated
    I tried applying those patches and got:

    bash-3.00# patchadd /Desktop/123893-15.jar
    Validating patches...

    Loading patches installed on the system...

    Done!

    Loading patches requested to install.

    Architecture for package SUNWcacaort from directory SUNWcacaort in patch 123893-15 differs from the package installed on the system.
    Done!

    The following requested patches do not update any packages installed on the system
    No Packages from patch 123893-15 are installed on the system.

    No patches to dependency check.

    and

    bash-3.00# patchadd /Desktop/121118-16.jar
    Validating patches...

    Loading patches installed on the system...

    Done!

    Loading patches requested to install.

    Version of package SUNWupdatemgrr from directory SUNWupdatemgrr in patch 121118-16 differs from the package installed on the system.
    Version of package SUNWcsmauth from directory SUNWcsmauth in patch 121118-16 differs from the package installed on the system.
    Version of package SUNWppror from directory SUNWppror in patch 121118-16 differs from the package installed on the system.
    Version of package SUNWpprou from directory SUNWpprou in patch 121118-16 differs from the package installed on the system.
    Version of package SUNWppro-plugin-sunos-base from directory SUNWppro-plugin-sunos-base in patch 121118-16 differs from the package installed on the system.
    Version of package SUNWupdatemgru from directory SUNWupdatemgru in patch 121118-16 differs from the package installed on the system.
    Done!

    The following requested patches do not update any packages installed on the system
    No Packages from patch 121118-16 are installed on the system.

    No patches to dependency check.
  • 16. Re: Blank Popup in UpdateManager Solaris 10
    807567 Newbie
    Currently Being Moderated
    This looks like you are trying to apply SPARC patches to an x86 system, try again with these patches:

    123896-15
    121119-16

    Make sure that you run this command before applying the cacao patch:
     # /usr/sbin/cacaoadm stop 
  • 17. Re: Blank Popup in UpdateManager Solaris 10
    807567 Newbie
    Currently Being Moderated
    Has this issue been solved? I'm having the same issue on new installed U7 - a blank meaningless pop up warning window.
  • 18. Re: Blank Popup in UpdateManager Solaris 10
    807567 Newbie
    Currently Being Moderated
    Two choices. Either open a support case or remove all sensitive data and run the suc script below and make output available.
  • 19. Re: Blank Popup in UpdateManager Solaris 10
    807567 Newbie
    Currently Being Moderated
    Here is the output of suc:

    User: root
    Logname: root
    Mon Sep 28 10:34:58 EDT 2009
    leosys-sunosu7


    smpatch settings:

    patchpro.backout.directory - ""
    patchpro.baseline.directory - /var/sadm/spool
    patchpro.download.directory - /var/sadm/spool
    patchpro.install.types - rebootafter:reconfigafter:standard
    patchpro.patch.source - https://getupdates1.sun.com/
    patchpro.patchset - current2
    patchpro.proxy.host - ""
    patchpro.proxy.passwd **** ****
    patchpro.proxy.port - 8080
    patchpro.proxy.user - ""


    smpatch analyze:

    Failure: Cannot connect to retrieve current2.zip: You are not authorized to acce ss this service.


    Entitlement:



    Sun UC patch revision:

    120336-04
    121082-06
    121119-16
    121454-02
    123004-03
    123006-07
    123631-03
    123896-05
    123896-15
    124187-07


    Solaris release:

    Solaris 10 5/09 s10x_u7wos_08 X86
    Copyright 2009 Sun Microsystems, Inc. All Rights Reserved.
    Use is subject to license terms.
    Assembled 30 March 2009


    Solaris Kernel: Generic_139556-08
    Machine Type: i86pc
    Platform: i86pc


    Java -version:

    java version "1.5.0_17"
    Java(TM) Platform, Standard Edition for Business (build 1.5.0_17-b04)
    Java HotSpot(TM) Client VM (build 1.5.0_17-b04, mixed mode, sharing)


    Cacao Java version:

    java-home=/usr/jdk/jdk1.5.0_17


    Software Cluster:

    CLUSTER=SUNWCall


    All ccr properties:

    18:

    cns.assetid:
    M2sjfAI35Vzm+F6KIdDvI6BtAZw=

    cns.br.SunUCenabled:
    true

    cns.ccr.keyGenPath:
    /usr/lib/cc-ccr/bin/ccrKeyGen

    cns.clientid:
    11f1ead4-fd16-443b-a05a-510697d2f16b

    cns.httpproxy.auth:


    cns.httpproxy.ipaddr:


    cns.httpproxy.port:


    cns.regtoken:
    e8c35db5-f26a-4d87-99fa-453530427a56:1285718400000:T

    cns.security.password:
    rTMaiIZGhANSkdNSzzb2htUeZw+tn99wMEjFyj5vvXY5

    cns.security.privatekey:
    -----BEGIN ENCRYPTED PRIVATE KEY-----
    MIICxjBABgkqhkiG9w0BBQ0wMzAbBgkqhkiG9w0BBQwwDgQIybtEenF5Jd8CAggA
    MBQGCCqGSIb3DQMHBAjGJcRFS4FiowSCAoA0kNqXTzrcwPXMIjmWhepSzegC7xun
    nJ1t0kNiP8Djhm21V0dXlIsSQFfYCXmQKM8se/SNpxnBzRovGF2TFqlmoqX2lavn
    VTK6LKqB7tWwX3dQVTPqOkGCVQkw7Wn8TfXlIHvYInXEkaXdqS7y/7biALdwNSDz
    QFVbkWvUbj/ZERKPf5Jd19uIAphOLDPF7FCk1aAkT48BnDMesWLy/yCrZhVNXeRf
    E6vVEU91gRrXsIEy/GMZErcCZJMnBGildIxIKJpgfmXclhlLQrnvsU5pD1ppxsUO
    rSc+OOpsj8DUAf8zYFlvQPxIsv/OpUSTMGXj0BI1EhtBO3NEXMnUwSE6H2bRBU0g
    DcV1NTa+4NTy5yHJvvN2fhZCfhACZ4QF3cmx22y6zn3rAoKxgvoUYOO+HHZmU4gU
    bbq3tuP97Fz3iP/PDBhOwV8JKwzouhnmG6GaUWiTwonD9tpJZ5HA4jZvq45RTiwE
    UGiTSKY1k0u86XxbVnPolGduCvKZJ9oJtqnxBbbfEAtWe6eoGp8wC0qeuHu5Iwhh
    TvQIj653SsJAkGRw3a5zsFdc1q61LUal+eJnf4MLUDBP9qOaI3OakpeyWtQvDh0F
    6O2z1pp9Y7hpPTd3/R6vU8TCI6eMnaWrmqTU4PbsQTQWtnOXnKpCRG+AKaUgGZp+
    a7jypRFFbU8NS5m3Z5XlcjW/MEQE2ddyS8THr5XC2NlqlxNsaMAqsNF5Y17fxHs4
    /vhmYSciKq+j4N4NbBZpuOoUKnroybkXf6/Q+RwJFzdVfP0s40fsBe2Hx4wx+Xi9
    y4Is/tW/UHxKwH9ukx3fRzHEAfsyhUyyqlkvzwll5PejdL3Z64+XRkD9
    -----END ENCRYPTED PRIVATE KEY-----


    cns.security.publickey:
    -----BEGIN PUBLIC KEY-----
    MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQDQP6+Sch/O7kpNGWG36f15pWau
    RZp8sbzKzF15wfv528/Hn2cPns1wPuhUP//0l/Vmv3xuxQor95MhC3apVg3E6C
    Wkpihxbcb0Ou9+31VRRQYjQM8ptxByGkqp8qRB0d5Zbc9MXFPwnC0WeNeg1orKxD
    TjLwS37+EWU49cr1rwIDAQAB
    -----END PUBLIC KEY-----


    cns.swup.UMautolaunch:
    false

    cns.swup.autoAnalysis.enabled:
    true

    cns.swup.checkinInterval:
    2

    cns.swup.lastCheckin:
    0

    cns.swup.patchbaseline:
    current

    cns.swup.regRequired:
    true

    cns.transport.serverurl:
    https://cns-transport.sun.com



    patchsvr not installed.



    Sun UC package status:

    SUNWbreg not installed
    SUNWdc not installed


    Please attach /tmp/leosys-sunosu7-280909-suc-out.Z in your reply to the Sun Upda te Connection Technical Support Team.
  • 20. Re: Blank Popup in UpdateManager Solaris 10
    807567 Newbie
    Currently Being Moderated
    Looking at the output you provided, the patches all appear to be upto date bar one, which if you can should be manually downloaded from sunsolve and be applied manually:

    121082-08

    The "Blank Popup in UpdateManager Solaris 10." and "Failure: Cannot connect to retrieve current2.zip: You are not authorized to access this service." issues are the same issue and is still being investigated. We are working very hard to get a fix for this issue. We will let you know once we have fixed the issue.
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