1 Reply Latest reply: Jul 9, 2009 2:07 AM by 807567 RSS

    smpatch says "You are not authorized"

    807567
      Hi,

      I have linked my account to a live contract ID and still I am getting this error. Can someone please have a look at it?
      10x

      Error message:

      # smpatch update
      Failure: Cannot connect to retrieve current2.zip: You are not authorized to access this service.
        • 1. Re: smpatch says "You are not authorized"
          807567
          Did you just recently link your contract to the account? If yes, did you receive the error before you linked the contract?

          Please raise a support case for this issue as sensitive details will be required to investigate the issue that are not appropriate to be posted on the forum.