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    x86 Sol 10 06/06 Error when registering Solaris system, SWUP/Cacao

    807567
      I had Solaris 10 01/06 for x86 running OK on my PC and registering was OK as well as sun update connection. (could apply patches)

      After initial install of Sol 10 06/06 during registering process in the step after system idenfication (where you can see hostid, cpu etc) I get error "SWUP/Cacao" and it aborts. I can't use the update tool.
      The CLI registration aborts with error when I trued that.

      The behaviour was the same for another PC running Solaris Express10 04/06 for x86.

      Does anyone had the same issue and solved it?

      /Gunnar
        • 1. Re: x86 Sol 10 06/06 Error when registering Solaris system, SWUP/Cacao
          807567
          There is a bug open for this behaviour (#6444178).

          It is currently at an early stage, so at the moment it's not publicly viewable.

          Could you take a look in /var/cacao/instances/default/logs/cacao.0 and see if there's anything of interest there?
          • 2. Re: x86 Sol 10 06/06 Error when registering Solaris system, SWUP/Cacao
            807567
            Below is the last part of the cacao.0 file. It's very noicy.
            /Gunnar

            2006-jun-29 17:53:30 com.sun.scn.offering.prom.SystemInfoHelper removeSysInfoValueByName
            INFO: removeSysInfoValueByName looking for patch.inventory
            2006-jun-29 17:53:30 com.sun.scn.offering.prom.SystemInfoHelper removeSysInfoValueByName
            INFO: Detaching element for'patch.inventory' next
            2006-jun-29 17:53:30 com.sun.scn.offering.prom.SystemInfoHelper removeSysInfoValueByName
            INFO: Detached element 'patch.inventory'
            2006-jun-29 17:53:30 com.sun.scn.offering.prom.ProductRegOfferingInstance getAMSWebserviceEndpoint
            INFO: be called from getAMSWebservice
            2006-jun-29 17:53:30 com.sun.scn.offering.prom.ProductRegOfferingInstance getAMSWebserviceEndpoint
            INFO: urn is -->"https://cns-services.sun.com:443/AssetManagementService/assetmanagementV1_1_0"
            2006-jun-29 17:53:30 com.sun.scn.offering.swupom.SWUPOfferingInstance register
            INFO: AMS endpoint is-->https://cns-services.sun.com:443/AssetManagementService/assetmanagementV1_1_0
            2006-jun-29 17:53:30 com.sun.scn.offering.prom.AssetManagementServiceProvider <init>
            INFO: AMS endpoint is::https://cns-services.sun.com:443/AssetManagementService/assetmanagementV1_1_0
            2006-jun-29 17:53:30 com.sun.scn.offering.prom.AssetManagementServiceProvider getEndPoint
            INFO: The end point of AMS webservice is: https://cns-services.sun.com:443/AssetManagementService/assetmanagementV1_1 _0
            2006-jun-29 17:53:30 com.sun.scn.offering.prom.AssetManagementServiceProvider getAssetXML
            INFO: Ready to getAssetXML from SAM:
            2006-jun-29 17:53:30 com.sun.scn.offering.prom.AssetManagementServiceProvider registerAsset
            INFO: calling ams.registerAsset .......
            2006-jun-29 17:53:30 com.sun.scn.offering.prom.AssetManagementServiceProvider registerAsset
            INFO: DEBUG: next call is ams.registerAsset

            **** here comes an error ****

            2006-jun-29 17:53:32 com.sun.scn.service.BaseServiceClient dumpThrowable
            VARNING: XYXYXY
            com.sun.scn.offering.service.ams.InternalResourceException: Database Error. Error: com.sun.cc.ia.exception.ServiceEx ception: net.sf.hibernate.exception.GenericJDBCException: Could not execute JDBC batch update
            at com.sun.scn.offering.service.ams.InternalResourceException_LiteralSerializer.doDeserialize(InternalResourc eException_LiteralSerializer.java:56)
            • 3. Re: x86 Sol 10 06/06 Error when registering Solaris system, SWUP/Cacao
              807567
              Hi again.

              Are you going through a web proxy to Sun on this host?
              • 4. Re: x86 Sol 10 06/06 Error when registering Solaris system, SWUP/Cacao
                807567
                I'm having an identical problem. Same scenario, I have just reinstalled 6/06 on a system that previously had 1/06 and update connection was working fine.

                01-Jul-2006 10:43:07 com.sun.scn.offering.prom.AssetManagementServiceProvider registerAsset
                INFO: DEBUG: next call is ams.registerAsset
                01-Jul-2006 10:43:08 com.sun.scn.service.BaseServiceClient dumpThrowable
                WARNING: XYXYXY
                com.sun.scn.offering.service.ams.InternalResourceException: Database Error. Error: com.sun.cc.ia.exception.ServiceException: net.sf.hibernate.exception.GenericJDBCException: Could not execute JDBC batch update

                I am not using a web proxy.
                • 5. Re: x86 Sol 10 06/06 Error when registering Solaris system, SWUP/Cacao
                  807567
                  Hi all.

                  We are currently monitoring an issue with the Update Connection database at Sun, which is causing issues with new registrations, and Java JDBC exceptions.

                  We will update this forum when we have more information.

                  Thanks for your patience.
                  • 6. Re: x86 Sol 10 06/06 Error when registering Solaris system, SWUP/Cacao
                    807567
                    I'm behind ADSL (NAT)-router, but no proxy.
                    (And it worked with 1/06)
                    • 7. Re: x86 Sol 10 06/06 Error when registering Solaris system, SWUP/Cacao
                      807567
                      Hi again.

                      Does the /etc/cacao/instances/default/modules file exist on your system?
                      • 8. Re: x86 Sol 10 06/06 Error when registering Solaris system, SWUP/Cacao
                        807567
                        yupp.
                        From Sol10 6/06
                        bash-3.00$ ls -l /etc/cacao/instances/default/modules/
                        totalt 24
                        -rw-r----- 1 root sys 2581 mar 28 01:26 com.sun.scn.base.SCNBase.xml
                        -rw-r----- 1 root sys 2496 mar 16 21:11 com.sun.scn.offering.ProductRegistration.xml
                        -rw-r--r-- 1 root sys 2362 mar 16 21:11 com.sun.scn.offering.SWUPRegistration.xml
                        -rw-r----- 1 root sys 1364 mar 16 21:20 com.sun.scn.sam.SolarisAssetModule.xml
                        -rw-r----- 1 root sys 1010 mar 16 21:10 com.sun.scn.sensor.Sensor_Module.xml
                        bash-3.00$

                        From solaris 10 express 04
                        ls -l /etc/cacao/instances/default/modules
                        total 24
                        -rw-r----- 1 root sys 2581 dec 14 2005 com.sun.scn.base.SCNBase.xml
                        -rw-r----- 1 root sys 2496 jan 10 18:26 com.sun.scn.offering.ProductRegistration.xml
                        -rw-r--r-- 1 root sys 2362 jan 10 18:26 com.sun.scn.offering.SWUPRegistration.xml
                        -rw-r----- 1 root sys 1364 jan 10 18:16 com.sun.scn.sam.SolarisAssetModule.xml
                        -rw-r----- 1 root sys 1010 jan 10 18:26 com.sun.scn.sensor.Sensor_Module.xml
                        # ;

                        null
                        • 9. Re: x86 Sol 10 06/06 Error when registering Solaris system, SWUP/Cacao
                          807567
                          Does the followoing log file exist and what are it's contents -

                          /var/cacao/instances/default/logs/cacao.0
                          • 10. Re: x86 Sol 10 06/06 Error when registering Solaris system, SWUP/Cacao
                            807567
                            See reply 2.
                            It's large, and the last part is pasted there.
                            You can have the file, just tell me where to put it.
                            /Gunnar
                            • 11. Re: x86 Sol 10 06/06 Error when registering Solaris system, SWUP/Cacao
                              807567
                              Apologies I mis-read the earlier reply.

                              Cna you try the following -

                              1. stop cacao (command is "cacaoadm stop")
                              2. remove the files in /var/scn/persistence
                              3. then retry registration
                              • 12. Re: x86 Sol 10 06/06 Error when registering Solaris system, SWUP/Cacao
                                807567
                                Ok.
                                **** Stopped service
                                bash-3.00# ls -l
                                totalt 2
                                -rw-r--r-- 1 root sys 153 jul 3 21:52 SCNClientRegistrationMBean.properties
                                bash-3.00#
                                ***** removed file.
                                ***** Try to reregister. Same fault as before.
                                ***** File above was recreated. last 200 lines from log cacao.0 below

                                INFO: AMS endpoint is-->https://cns-services.sun.com:443/AssetManagementService/assetmanagementV1_1_0
                                2006-jul-03 21:53:12 com.sun.scn.offering.prom.AssetManagementServiceProvider <init>
                                INFO: AMS endpoint is::https://cns-services.sun.com:443/AssetManagementService/assetmanagementV1_1_0
                                2006-jul-03 21:53:12 com.sun.scn.offering.prom.AssetManagementServiceProvider getEndPoint
                                INFO: The end point of AMS webservice is: https://cns-services.sun.com:443/AssetManagementService/assetmanagementV1_1_0
                                2006-jul-03 21:53:12 com.sun.scn.offering.prom.AssetManagementServiceProvider getAssetXML
                                INFO: Ready to getAssetXML from SAM:
                                2006-jul-03 21:53:12 com.sun.scn.offering.prom.AssetManagementServiceProvider registerAsset
                                INFO: calling ams.registerAsset .......
                                2006-jul-03 21:53:12 com.sun.scn.offering.prom.AssetManagementServiceProvider registerAsset
                                INFO: DEBUG: next call is ams.registerAsset
                                2006-jul-03 21:53:14 com.sun.scn.service.BaseServiceClient dumpThrowable
                                VARNING: XYXYXY
                                com.sun.scn.offering.service.ams.InternalResourceException: Database Error. Error: com.sun.cc.ia.exception.ServiceExce ption: net.sf.hibernate.exception.GenericJDBCException: Could not execute JDBC batch update
                                at com.sun.scn.offering.service.ams.InternalResourceException_LiteralSerializer.doDeserialize(InternalResourceE xception_LiteralSerializer.java:56)
                                at com.sun.xml.rpc.encoding.literal.LiteralObjectSerializerBase.internalDeserialize(LiteralObjectSerializerBase .java:216)
                                at com.sun.xml.rpc.encoding.literal.LiteralObjectSerializerBase.deserialize(LiteralObjectSerializerBase.java:12 4)
                                at com.sun.scn.offering.service.ams.AssetMgmtServiceIF_registerAsset_Fault_SOAPSerializer.deserializeDetail(Ass etMgmtServiceIF_registerAsset_Fault_SOAPSerializer.java:147)
                                at com.sun.xml.rpc.encoding.SOAPFaultInfoSerializer.doDeserialize(SOAPFaultInfoSerializer.java:134)
                                at com.sun.xml.rpc.encoding.ObjectSerializerBase.deserialize(ObjectSerializerBase.java:192)
                                at com.sun.xml.rpc.encoding.ReferenceableSerializerImpl.deserialize(ReferenceableSerializerImpl.java:155)
                                at com.sun.scn.offering.service.ams.AssetMgmtServiceIF_Stub._readBodyFaultElement(AssetMgmtServiceIF_Stub.java: 480)
                                at com.sun.xml.rpc.client.StreamingSender._send(StreamingSender.java:208)
                                at com.sun.scn.offering.service.ams.AssetMgmtServiceIF_Stub.registerAsset(AssetMgmtServiceIF_Stub.java:197)
                                at com.sun.scn.offering.prom.AssetManagementServiceProvider.registerAsset(AssetManagementServiceProvider.java:1 54)
                                at com.sun.scn.offering.swupom.SWUPOfferingInstance.register(SWUPOfferingInstance.java:500)
                                at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
                                at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
                                at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
                                at java.lang.reflect.Method.invoke(Method.java:585)
                                at com.sun.jmx.mbeanserver.StandardMetaDataImpl.invoke(StandardMetaDataImpl.java:414)
                                at javax.management.StandardMBean.invoke(StandardMBean.java:323)
                                at com.sun.jmx.mbeanserver.DynamicMetaDataImpl.invoke(DynamicMetaDataImpl.java:213)
                                at com.sun.jmx.mbeanserver.MetaDataImpl.invoke(MetaDataImpl.java:220)
                                at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.invoke(DefaultMBeanServerInterceptor.java:815)
                                at com.sun.jmx.mbeanserver.JmxMBeanServer.invoke(JmxMBeanServer.java:784)
                                at com.sun.jdmk.interceptor.DefaultMBeanServerInterceptor.invoke(DefaultMBeanServerInterceptor.java:203)
                                at com.sun.cacao.agent.DispatchInterceptor.invoke(DispatchInterceptor.java:662)
                                at com.sun.cacao.agent.auth.impl.AccessControlInterceptor.invoke(AccessControlInterceptor.java:618)
                                at com.sun.jdmk.JdmkMBeanServerImpl.invoke(JdmkMBeanServerImpl.java:764)
                                at com.sun.cacao.common.instrum.impl.InstrumDefaultForwarder.invoke(InstrumDefaultForwarder.java:106)
                                at javax.management.remote.rmi.RMIConnectionImpl.doOperation(RMIConnectionImpl.java:1408)
                                at javax.management.remote.rmi.RMIConnectionImpl.access$100(RMIConnectionImpl.java:81)
                                at javax.management.remote.rmi.RMIConnectionImpl$PrivilegedOperation.run(RMIConnectionImpl.java:1245)
                                at java.security.AccessController.doPrivileged(Native Method)
                                at javax.management.remote.rmi.RMIConnectionImpl.doPrivilegedOperation(RMIConnectionImpl.java:1348)
                                at javax.management.remote.rmi.RMIConnectionImpl.invoke(RMIConnectionImpl.java:782)
                                at sun.reflect.GeneratedMethodAccessor14.invoke(Unknown Source)
                                at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
                                at java.lang.reflect.Method.invoke(Method.java:585)
                                at sun.rmi.server.UnicastServerRef.dispatch(UnicastServerRef.java:294)
                                at sun.rmi.transport.Transport$1.run(Transport.java:153)
                                at java.security.AccessController.doPrivileged(Native Method)
                                at sun.rmi.transport.Transport.serviceCall(Transport.java:149)
                                at sun.rmi.transport.tcp.TCPTransport.handleMessages(TCPTransport.java:460)
                                at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run(TCPTransport.java:701)
                                at java.lang.Thread.run(Thread.java:595)


                                bash-3.00#
                                • 13. Re: x86 Sol 10 06/06 Error when registering Solaris system, SWUP/Cacao
                                  807567
                                  Hello,

                                  I am watching this thread because I am having the same problem. I followed the suggestions in the last posting, but in vain. Same result: registration failed.

                                  cu

                                  pumadompteur

                                  System: Solaris 10 6/06 on VMware Server, 64-bit-support enabled, 512 MB RAM.
                                  • 14. Re: x86 Sol 10 06/06 Error when registering Solaris system, SWUP/Cacao
                                    807567
                                    Hello All,

                                    The following is helping albeit intermittently;

                                    Use the following command to clear out the repository of badly
                                    registered information on a problem host and then re-attempt your
                                    registration.

                                    # /usr/lib/cc-ccr/bin/eraseCCRRepository

                                    Let us know how you get on.
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