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2 Replies Latest reply: Mar 22, 2006 7:50 PM by 807574 RSS

page can not be displayed error

807574 Newbie
Currently Being Moderated
I am getting a page can not be displayed error when i try to load anything. How can i make config changes if i can't get into /console?
here's what I am getting in my logs:

[09/Sep/2002:11:40:19] info (12881): Internal Info: loading servlet login
[09/Sep/2002:11:40:20] failure (12881): Internal error: exception thrown from th
e servlet service function (uri=/login): java.lang.NullPointerException, stack:
java.lang.NullPointerException
at com.iplanet.portalserver.auth.service.AuthenticatorManager.isDetectio
nEnabled(AuthenticatorManager.java:241)
at com.iplanet.portalserver.auth.service.AuthD.isClientDetectionEnabled(
AuthD.java:520)
at com.iplanet.portalserver.auth.service.AuthD.getClientType(AuthD.java:
532)
at com.iplanet.portalserver.auth.service.AuthRequest.<init>(AuthRequest.
java:102)
at com.iplanet.portalserver.auth.service.AuthRequest.getAuthRequest(Auth
Request.java:177)
at com.iplanet.portalserver.auth.service.LoginServlet.doGetPost(Compiled
Code)
at com.iplanet.portalserver.auth.service.LoginServlet.doGet(LoginServlet
.java:990)
at javax.servlet.http.HttpServlet.service(Compiled Code)
at javax.servlet.http.HttpServlet.service(Compiled Code)
at com.netscape.server.http.servlet.NSServletRunner.Service(Compiled Cod
e)
, root cause:


thanks for your time.
jeff

  • 1. Re: page can not be displayed error
    807574 Newbie
    Currently Being Moderated
    Jeff,

    Can you tell us the changes that were made to the system before you started observing this
    problem ? Is this a new installation or an old one which has been working for some time ?

    Also enable message debugging and restart the server under debug mode.
    (ipserver start debug). Tell us if the server startup was successful and if any errors
    are reported on your command line window.

    Try accessing the portal again. Let us know what errors are recorded in your logs.

    Thanks!
    Satish

  • 2. page cannot be displayed error
    807574 Newbie
    Currently Being Moderated
    i am finding "page cannot be displayed error not frequently.although application is running good but if user put a page on hold for few seconds and starts working again on it then this comes.