I've been looking for a few hours but can't find a way to show a custom page when the presentation service is down.
Currently it shows this error, which I believe is run from OC4J.
*500 Internal Server Error* Servlet error: An exception occurred. The current application deployment descriptors do not allow for including it in this response. Please consult the application
Does anyone know how to change this? At the moment i can't even find where it's being generated from.
1) open web.xml file located at (\OracleBI\oc4j_bi\j2ee\home\applications\analytics\analytics\WEB-INF )
2) Add the following code below to the *<mime-mapping> tags*
3) Create a HTML page with u r custom text and save it under "\OracleBI\oc4j_bi\j2ee\home\applications\analytics\analytics"
4) Restart the OC4j
5)Down the presentation services u ll get
Let me know if u have issues!
I need same information,but i will get follwing message whenever presentation service is down
**An error occurred contacting Oracle BI Presentation Services. If this problem persists, contact your system administrator.**
**Error Codes: GDO7WNZA**
I have applied above code in web.xml,but no effect.
We do not use OC4J,but we will use IIS for presentation service.We have web.xml located in the path of D:\SiebelAnalytics\web\app\WEB-INF .Please see the content of web.xml file
<?xml version="1.0" encoding="UTF-8"?>
PUBLIC "-//Sun Microsystems, Inc.//DTD Web Application 2.2//EN"
and i have placed text.html under D:\SiebelAnalytics\web\app .
Content of text.html is
<b> Service is down </b>
Please note my usual error message is differenet than OP.
I did exactly what you said but i get this error when i go to my the OBI URL. Even with OC4J and Presentation service on i get this error:
*404 Not Found* Resource /analytics/saw.dll not found on this server
In Oracle Enterprise Manager i see that Analytics is down. When i restart it i get the following error about 30 times in the ascontrol.log log file:
*010-10-28 09:18:25,321 [EMUI_09_18_25_/console/ias/logging/logfiles] WARN util.HGridDataSource setSelected.354 - setSelection: key* should not be null
If i remove the extra text from the web.xml file then everything start okay again. I am running on OBISE1 but i don't think that should make a difference.
Edited by: Ejay on 28-okt-2010 0:32
Edited by: Ejay on 28-okt-2010 0:35
User 805477 please DO NOT hijack a thread with your own questions, start your own thread. It's difficult enough to fllow a thread from the original author for you to post questions using a different environment.
Ejay this is the OBIEE forum you should be posting your question in the OBISE1 forum: Business Intelligence Standard Edition One