3 Replies Latest reply on Apr 21, 2004 2:38 PM by 807574

    mail can't be deliveried

    807574
      I can't send mail to some mail server, the log file says:"Error reading SMTP packet; response to dot-stuffed message expected." what's wrong? what should I do?
      I'm using IMS 5.2.
        • 1. Re: mail can't be deliveried
          807574
          What's happening is that the server you're sending to isn't closing the connection properly. We're unable to read the final "ack" from them, after we send the final "dot".

          alas, this isn't something wrong with iMS that we can fix, but is more likely to be a network or other problem outside iMS.
          • 2. Re: mail can't be deliveried
            807574
            many thanks to you.

            but if the log says "initial status response expected" when I send mail, what's it means?
            • 3. Re: mail can't be deliveried
              807574
              It means that the server on the other side isn't responding the way we expect it to.

              When you connect to any smtp server, you expect to get a banner. When you begin the conversation with HELO or EHLO, you expect to get a status response back. We're not getting that, so we have to tell you that there is a problem. It's on the other side. . .