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1 Reply Latest reply: Nov 2, 2010 5:27 AM by 810004 RSS

unable to access DRM web publisher through Internet Explorer

809998 Newbie
Currently Being Moderated
Hi,

I am not able to access DRM web publisher even if its working fine from server side.
link using: * http://<servername>/mdm_web *
I am just getting a screen with the Oracle DRM label and the copyright data. Is it required to enable ports to access DRM Web publisher or any IE settings?

Please help!

Thanks,
Aswathy
  • 1. Re: unable to access DRM web publisher through Internet Explorer
    810004 Newbie
    Currently Being Moderated
    Hi,

    Not sure if this will help, but you need admin rights to your local machine to ensure the MDM web add-on is installed correctly in Internet Explorer. To check this in IE go to Tools->Manage Add ons. If this is installed correctly then check that the account used for the MDM web publisher is active (as it locks the accounts out after 30 days) and that the service are then restarted if you have to re-activate the account.

    Regards
    Christian

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