0 Replies Latest reply: Nov 4, 2010 12:00 PM by bdgregg RSS

    Solaris 10 u9 x86 Cannot update or register system.

    bdgregg
      I'm having and issue where I can not get updates/patches via smpatch or updatemanager on my workstation.
      I've recently upgraded (not replaced) the system to Solaris 10 u9.
      I've tried to re-register the system however, it keeps prompting for a proxy to access the internet. There is no proxy needed.
      I've read other posts and found the suc.sh tool which I've run - see below.

      If anyone has any suggestions besides re-building the workstation please let me know.

      Thanks!

      I'm getting these errors in /var/adm/messages:
      Nov 4 12:41:39 ulysses cacao:default[3493]: [ID 702911 daemon.warning] com.sun.scn.service.BaseServiceClient.dumpThrowable : XYXYXY
      Nov 4 12:41:39 ulysses java.rmi.RemoteException: Couldn't create SOAP message factory due to exception: javax.xml.soap.SOAPException: Unable to create message factory for SOAP: Unable to create SAAJ meta-factoryProvider com.sun.xml.messaging.saaj.soap.SAAJMetaFactoryImpl not found; nested exception is:
      Nov 4 12:41:39 ulysses Couldn't create SOAP message factory due to exception: javax.xml.soap.SOAPException: Unable to create message factory for SOAP: Unable to create SAAJ meta-factoryProvider com.sun.xml.messaging.saaj.soap.SAAJMetaFactoryImpl not found
      Nov 4 12:41:39 ulysses at com.sun.scn.service.userinfo.UserInformationService_PortType_Stub.validate(UserInformationService_PortType_Stub.java:393)
      Nov 4 12:41:39 ulysses at com.sun.scn.service.userinfo.UISClient.validate(UISClient.java:135)
      Nov 4 12:41:39 ulysses at com.sun.scn.jmx.impl.UISClientLoginModule.login(UISClientLoginModule.java:173)
      Nov 4 12:41:39 ulysses at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
      Nov 4 12:41:39 ulysses at sun.reflect.NativeMethodA
      Nov 4 12:41:41 ulysses cacao:default[3493]: [ID 702911 daemon.warning] com.sun.scn.jmx.impl.AbstractComponent.log : SCNClientConfigImpl.activate("Use Sun Update Manager and Sun Update Connection to manage updates") -- module unlocked
      Nov 4 12:41:42 ulysses cacao:default[3493]: [ID 702911 daemon.warning] com.sun.scn.offering.prom.ProductRegOfferingInstance.getAuthToken : Did not get authToken from SCNClientLoginMBean.


      Here't the output of the suc.sh:
      # ./suc.sh

      User:
      Logname: root
      Thu Nov 4 12:44:09 EDT 2010
      ulysses


      smpatch settings:

      patchpro.backout.directory - ""
      patchpro.baseline.directory - /var/sadm/spool
      patchpro.download.directory - /var/sadm/spool
      patchpro.install.types - rebootafter:reconfigafter:standa rd
      patchpro.patch.source - https://getupdates1.sun.com/
      patchpro.patchset current2 current2
      patchpro.proxy.host - ""
      patchpro.proxy.passwd **** ****
      patchpro.proxy.port - 8080
      patchpro.proxy.user - ""


      smpatch analyze:

      No patches required.


      Sun UC patch revision:

      119789-10
      120336-04
      121082-06
      121119-13
      121119-15
      121119-16
      121119-17
      121454-02
      123004-04
      123006-08
      123631-03
      123896-20
      124187-07


      Solaris release:

      Oracle Solaris 10 9/10 s10x_u9wos_14a X86
      Copyright (c) 2010, Oracle and/or its affiliates. All rights reserved.
      Assembled 11 August 2010


      Java -version:

      java version "1.6.0_21"
      Java(TM) SE Runtime Environment (build 1.6.0_21-b06)
      Java HotSpot(TM) Server VM (build 17.0-b16, mixed mode)


      Cacao Java version:

      java-home=/usr/jdk/jdk1.6.0_21


      Software Cluster:

      CLUSTER=SUNWCall


      All ccr properties:

      24:
      Property not defined: 24

      cns.assetid:


      cns.br.SunUCenabled:
      true

      cns.ccr.keyGenPath:
      /usr/lib/cc-ccr/bin/ccrKeyGen

      cns.clientid:


      cns.httpproxy.auth:


      cns.httpproxy.ipaddr:


      cns.httpproxy.port:


      cns.patchsvr.cachelocation:
      /var/sadm/spool/patchsvr

      cns.patchsvr.collection.dead.age:
      1

      cns.patchsvr.detector.dead.age:
      3

      cns.patchsvr.messages.dead.age:
      1

      cns.patchsvr.patchset.dead.age:
      3

      cns.patchsvr.patchsource:
      https://getupdates1.sun.com/

      cns.regtoken:


      cns.security.password:


      cns.security.privatekey:


      cns.security.publickey:


      cns.swup.UMautolaunch:
      false

      cns.swup.autoAnalysis.enabled:
      true

      cns.swup.checkinInterval:
      2

      cns.swup.lastCheckin:
      0

      cns.swup.patchbaseline:
      current

      cns.swup.regRequired:
      true

      cns.transport.serverurl:




      patchsvr settings:

      Patch source URL: https://getupdates1.sun.com/
      Cache location: /var/sadm/spool/patchsvr
      Messages maximum age: 1
      Collection maximum age: 1
      Patchset maximum age: 3
      Detector maximum age: 3


      Sun UC package status:

      SUNWbreg not installed
      SUNWdc not installed


      Please attach /tmp/ulysses-041110-suc-out.Z in your reply to the Sun Update Conn ection Technical Support Team.