2 Replies Latest reply: Jun 3, 2011 4:10 AM by 852814 RSS

    error 1723 during install

    825164
      Was just installing the latest version of the jdk. It detected the previous install and asked to remove it. replied Yes.
      After a few seconds it gave me error 1723 and after clicking cancel, it goes back to asking me about deleting the previous version.

      Where is the majic "Destroy" button to remove it all and start from scratch???

      FYI: this is on W7, up to date.

      Edited by: user13467206 on Dec 19, 2010 10:07 AM
        • 1. Re: error 1723 during install
          830333
          I have the same problem can anyone from oracle support answer to that problem?

          Java(TM) SE Development Kit 6 Update 23 ______
          Error 1 723.There is a problem with this Windows
          Installer package. A DLL required for this install to
          complete could not be run. Contact your support
          personnel or package vendor.
          [ 0K ]

          thank's to answer
          fferrieu@gmail.com
          • 2. Re: error 1723 during install
            852814
            Hi

            I have solution for the problem . there is a tool Windows install Cleanup which is no longer supported
            and it worked perfectly for me.
            you can find it
            [this url|http://majorgeeks.com/downloadget.php?id=4459&file=15&evp=fe1c76da3437592326a3d668d72bf8f5]


            After you download Windows install cleanup ,you have to remove previous versions of java with this tool.
            Then you can install last version of java with no problem.