0 Replies Latest reply: Jan 9, 2011 4:14 PM by 825080 RSS

    Need help in Interaction Class to try to disconnect a call or SendToHold()

    825080
      Hey experts.

      Iam trying from The API to disconnect or to SendToHold() and these both functions take as input session ID and Interaction ID but the function successfully return service result = 0 means it is valid but it doesn't end the call or put the call to hold,

      to clarify more before this i used the function dialExternalNumber to dial an external number and it is working very good

      and iam genereating the interaction ID from the function getNewInteractionId

      it return a number for me which am using into the disconnect and in the SendToHold functions

      please Urgently need the help as soon as possible