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4 Replies Latest reply: Jun 13, 2011 6:47 AM by 868478 RSS

SUNMC GUI can not be started

838487 Newbie
Currently Being Moderated
Hi all,

Command /opt/SUNWsymon/sbin/es-start -c gives Login promt , but after providing credentials, an error occures:

"Communication can not be established with the server. The server version may be incompatible"

I have run "svcs -a | grep sunmc" to see if all the services running and if sunmcjavaserver is enabled
root@omcsun # svcs -a | grep sunmc
disabled Feb_02 svc:/application/management/sunmcplatform:default
online Feb_02 svc:/application/management/sunmcagent:default
online Feb_02 svc:/application/management/sunmcdatabase:default
online Feb_03 svc:/application/management/sunmctrap:default
online Feb_03 svc:/application/management/sunmccfgserver:default
online Feb_03 svc:/application/management/sunmcevent:default
online Feb_03 svc:/application/management/sunmctopology:default
online Feb_03 svc:/application/management/sunmcmetadata:default
online Feb_04 svc:/application/management/sunmcjavaserver:default
online Feb_04 svc:/application/management/sunmcgrouping:default
online* 13:00:13 svc:/application/management/sunmcwebserver:default

root@omcsun>ps -ef | grep "esd -" | grep -v grep
root 12769 1 0 Feb 03 ? 6:25 esd - init event -dir /var/opt/SUNWsymon -q
root 20469 1 0 Feb 03 ? 2:12 esd - init metadata -dir /var/opt/SUNWsymon -q
root 13586 1 0 Feb 03 ? 6:21 esd - init topology -dir /var/opt/SUNWsymon -q
root 11932 1 0 Feb 03 ? 11:20 esd - init cfgserver -dir /var/opt/SUNWsymon -q
root 8414 1 0 Feb 02 ? 209:28 esd - init agent -dir /var/opt/SUNWsymon -q
root 11257 1 0 Feb 03 ? 3:11 esd - init trap -dir /var/opt/SUNWsymon -q

root@omcsun>smcwebserver status
Oracle Java(TM) Web Console is running

The es-validate output
root@omcsun>/opt/SUNWsymon/sbin/es-validate

-------------------------------------------------------------------------------
This script will help you in validation of Sun (TM) Management Center.
-------------------------------------------------------------------------------

Validation Tool Version : 4.0
Host name : omcsun
Number of CPUs : 32
Platform : SUNW,SPARC-Enterprise-T5220
Operating System : SunOS 5.10
Memory size : 8064 Megabytes
Swap space : 1481648k used, 21279360k available
JAVA VERSION : "1.6.0_22"
-------------------------------------------------------------------------------


Sun Management Center Production Environment Installation.

Following layers are installed : SERVER, AGENT, CONSOLE
Installation location : /opt/SUNWsymon

-------------------------------------------------------------------------------
Sun Management Center installation status:
-------------------------------------------------------------------------------
PRODUCT : Production Environment
INSTALLATION STATUS : Setup.
DATABASE SETUP : Setup.
COMPLETELY INSTALLED PACKAGES : SUNWescom,SUNWenesi,SUNWesagt,SUNWesmib,
: SUNWesken,SUNWesmod,SUNWesae,SUNWesaem,
: SUNWesgui,SUNWsuagt,SUNWesval,SUNWesaxp,
: SUNWesmcp,SUNWeslac,SUNWesafm,SUNWescon,
: SUNWesjp,SUNWesclt,SUNWesjrm,SUNWenesf,
: SUNWesasc,SUNWescix,SUNWsucon,SUNWescli,
: SUNWesclb,SUNWesmc,SUNWescdv,SUNWesbui,
: SUNWesbuh,SUNWesdb,SUNWessrv,SUNWessa,
: SUNWesse,SUNWmeta,SUNWesmdr,SUNWesweb,
: SUNWessvc,SUNWsusrv,SUNWessms,SUNWessdv,
: SUNWlgsmc,SUNWesodbc

-------------------------------------------------------------------------------
PRODUCT : Advanced System Monitoring
INSTALLATION STATUS : Setup.
COMPLETELY INSTALLED PACKAGES : SUNWesamn,SUNWespro,SUNWesip6,SUNWenadm,
: SUNWessmf,SUNWesfma,SUNWescam,SUNWessmn

-------------------------------------------------------------------------------
PRODUCT : Desktop
INSTALLATION STATUS : Setup.
COMPLETELY INSTALLED PACKAGES : SUNWeswss,SUNWeswsi

-------------------------------------------------------------------------------
PRODUCT : Netra
INSTALLATION STATUS : Setup.
COMPLETELY INSTALLED PACKAGES : SUNWesnti,SUNWesnts

-------------------------------------------------------------------------------
PRODUCT : Sun Fire Midrange Systems Domain Administ
INSTALLATION STATUS : Setup.
COMPLETELY INSTALLED PACKAGES : SUNWesssd,SUNWessco,SUNWensda,SUNWedacs

-------------------------------------------------------------------------------
PRODUCT : Sun Fire Midrange Systems Platform Admini
INSTALLATION STATUS : Setup.
COMPLETELY INSTALLED PACKAGES : SUNWesspa,SUNWenspa,SUNWesspc,SUNWesccp,
: SUNWessps,SUNWespsc

-------------------------------------------------------------------------------
PRODUCT : Workgroup Server
INSTALLATION STATUS : Setup.
COMPLETELY INSTALLED PACKAGES : SUNWeswgi,SUNWeswgs

-------------------------------------------------------------------------------
PRODUCT : Generic X86/X64 Config Reader
INSTALLATION STATUS : Setup.
COMPLETELY INSTALLED PACKAGES : SUNWesgcs,SUNWesgcl

-------------------------------------------------------------------------------
PRODUCT : Sun Fire Entry-Level Midrange System
INSTALLATION STATUS : Setup.
COMPLETELY INSTALLED PACKAGES : SUNWfeslw8c,SUNWfeslw8s,SUNWjeslw8c,SUNWjeslw8s,
: SUNWkeslw8c,SUNWkeslw8s,SUNWeslw8c,SUNWeslw8s,
: SUNWceslw8c,SUNWceslw8s,SUNWheslw8c,SUNWheslw8s

-------------------------------------------------------------------------------
PRODUCT : ELP Config-Reader Monitoring
INSTALLATION STATUS : Setup.
COMPLETELY INSTALLED PACKAGES : SUNWescca,SUNWescdl,SUNWescda,SUNWespdl,
: SUNWespda,SUNWescci,SUNWesccs,SUNWescfa,
: SUNWescfl,SUNWescfs,SUNWescha,SUNWeschl,
: SUNWeschs,SUNWescna,SUNWescnl,SUNWescns,
: SUNWescpa,SUNWescpl,SUNWescps,SUNWescwa,
: SUNWescws,SUNWesera,SUNWeserl,SUNWesers,
: SUNWesona,SUNWesonl,SUNWesons

-------------------------------------------------------------------------------


Sun Management Center Add-Ons and Versions:
-------------------------------------------------------------------------------
PRODUCT VERSION
-------------------------------------------------------------------------------
Production Environment 4.0
Advanced System Monitoring 4.0_Build15
Desktop 3.6
Netra 3.6
Sun Fire Midrange Systems Domai 3.5-v6
Sun Fire Midrange Systems Platf 3.5-v6
Workgroup Server 3.6
Generic X86/X64 Config Reader 4.0_Build15
Sun Fire Entry-Level Midrange S 3.5-v6
ELP Config-Reader Monitoring 4.0-v5
-------------------------------------------------------------------------------

Sun Management Center Patch installation details:
-------------------------------------------------------------------------------

Installed patches : 143323-03,143323-03,143323-03,143323-03,
: 143323-03,143323-03,143323-03,143323-03,
: 143323-03,143323-03,143323-03,143323-03,
: 143323-03,143323-03,143323-03,143323-03
Production Environment : SUNWescom,SUNWesagt,SUNWesken,SUNWesae,
: SUNWescon,SUNWesjp,SUNWesclt,SUNWescli,
: SUNWesbui,SUNWesdb,SUNWessrv,SUNWessa,
: SUNWesweb,SUNWessvc,SUNWsusrv,SUNWescom,
: SUNWesagt,SUNWesken,SUNWesae,SUNWescon,
: SUNWesjp,SUNWesclt,SUNWescli,SUNWesbui,
: SUNWesdb,SUNWessrv,SUNWessa,SUNWesweb,
: SUNWessvc,SUNWsusrv,SUNWescom,SUNWesagt,
: SUNWesken,SUNWesae,SUNWescon,SUNWesjp,
: SUNWesclt,SUNWescli,SUNWesbui,SUNWesdb,
: SUNWessrv,SUNWessa,SUNWesweb,SUNWessvc,
: SUNWsusrv,SUNWescom,SUNWesagt,SUNWesken,
: SUNWesae,SUNWescon,SUNWesjp,SUNWesclt,
: SUNWescli,SUNWesbui,SUNWesdb,SUNWessrv,
: SUNWessa,SUNWesweb,SUNWessvc,SUNWsusrv,
: SUNWescom,SUNWesagt,SUNWesken,SUNWesae,
: SUNWescon,SUNWesjp,SUNWesclt,SUNWescli,
: SUNWesbui,SUNWesdb,SUNWessrv,SUNWessa,
: SUNWesweb,SUNWessvc,SUNWsusrv,SUNWescom,
: SUNWesagt,SUNWesken,SUNWesae,SUNWescon,
: SUNWesjp,SUNWesclt,SUNWescli,SUNWesbui,
: SUNWesdb,SUNWessrv,SUNWessa,SUNWesweb,
: SUNWessvc,SUNWsusrv,SUNWescom,SUNWesagt,
: SUNWesken,SUNWesae,SUNWescon,SUNWesjp,
: SUNWesclt,SUNWescli,SUNWesbui,SUNWesdb,
: SUNWessrv,SUNWessa,SUNWesweb,SUNWessvc,
: SUNWsusrv,SUNWescom,SUNWesagt,SUNWesken,
: SUNWesae,SUNWescon,SUNWesjp,SUNWesclt,
: SUNWescli,SUNWesbui,SUNWesdb,SUNWessrv,
: SUNWessa,SUNWesweb,SUNWessvc,SUNWsusrv,
: SUNWescom,SUNWesagt,SUNWesken,SUNWesae,
: SUNWescon,SUNWesjp,SUNWesclt,SUNWescli,
: SUNWesbui,SUNWesdb,SUNWessrv,SUNWessa,
: SUNWesweb,SUNWessvc,SUNWsusrv,SUNWescom,
: SUNWesagt,SUNWesken,SUNWesae,SUNWescon,
: SUNWesjp,SUNWesclt,SUNWescli,SUNWesbui,
: SUNWesdb,SUNWessrv,SUNWessa,SUNWesweb,
: SUNWessvc,SUNWsusrv,SUNWescom,SUNWesagt,
: SUNWesken,SUNWesae,SUNWescon,SUNWesjp,
: SUNWesclt,SUNWescli,SUNWesbui,SUNWesdb,
: SUNWessrv,SUNWessa,SUNWesweb,SUNWessvc,
: SUNWsusrv,SUNWescom,SUNWesagt,SUNWesken,
: SUNWesae,SUNWescon,SUNWesjp,SUNWesclt,
: SUNWescli,SUNWesbui,SUNWesdb,SUNWessrv,
: SUNWessa,SUNWesweb,SUNWessvc,SUNWsusrv,
: SUNWescom,SUNWesagt,SUNWesken,SUNWesae,
: SUNWescon,SUNWesjp,SUNWesclt,SUNWescli,
: SUNWesbui,SUNWesdb,SUNWessrv,SUNWessa,
: SUNWesweb,SUNWessvc,SUNWsusrv,SUNWescom,
: SUNWesagt,SUNWesken,SUNWesae,SUNWescon,
: SUNWesjp,SUNWesclt,SUNWescli,SUNWesbui,
: SUNWesdb,SUNWessrv,SUNWessa,SUNWesweb,
: SUNWessvc,SUNWsusrv,SUNWescom,SUNWesagt,
: SUNWesken,SUNWesae,SUNWescon,SUNWesjp,
: SUNWesclt,SUNWescli,SUNWesbui,SUNWesdb,
: SUNWessrv,SUNWessa,SUNWesweb,SUNWessvc,
: SUNWsusrv,SUNWescom,SUNWesagt,SUNWesken,
: SUNWesae,SUNWescon,SUNWesjp,SUNWesclt,
: SUNWescli,SUNWesbui,SUNWesdb,SUNWessrv,
: SUNWessa,SUNWesweb,SUNWessvc,SUNWsusrv
Advanced System Monitoring : SUNWesamn,SUNWesamn,SUNWesamn,SUNWesamn,
: SUNWesamn,SUNWesamn,SUNWesamn,SUNWesamn,
: SUNWesamn,SUNWesamn,SUNWesamn,SUNWesamn,
: SUNWesamn,SUNWesamn,SUNWesamn,SUNWesamn
-------------------------------------------------------------------------------


Sun Management Center disk-space consumption:
-------------------------------------------------------------------------------
PRODUCT APPROXIMATE DISK SPACE CONSUMED
-------------------------------------------------------------------------------
Production Environment : 29541 kB
Advanced System Monitoring : 2390 kB
Desktop : 1403 kB
Netra : 2005 kB
Sun Fire Midrange Systems Domai : 1718 kB
Sun Fire Midrange Systems Platf : 3270 kB
Workgroup Server : 3707 kB
Generic X86/X64 Config Reader : 608 kB
Sun Fire Entry-Level Midrange S : 1738 kB
ELP Config-Reader Monitoring : 13160 kB
---------------
TOTAL : 59540 kB

Database is located at : /var/opt/SUNWsymon/db/data/SunMC
Free space available on this partition is : 49302772 kB
-------------------------------------------------------------------------------


-------------------------------------------------------------------------------
Following locales are installed : English
-------------------------------------------------------------------------------

-------------------------------------------------------------------------------
Information about upgrade from old versions is not available.
-------------------------------------------------------------------------------

Sun Management Center Ports:
-------------------------------------------------------------------------------
SUNMC COMPONENT PORT_ID
-------------------------------------------------------------------------------
agent service 1161
trap service 162
event service 163
topology service 164
cfgserver service 165
cstservice service 167
metadata service 168
platform service 166
grouping service 5600
rmi service 2099
webserver_HTTP service 8080
webserver_HTTPS service 8443

-------------------------------------------------------------------------------

Sun Management Center Server Hosts definitions in domain-config.x:
-------------------------------------------------------------------------------
SUNMC COMPONENT SERVER_HOST
-------------------------------------------------------------------------------
agent service omcsun
trap service omcsun
event service omcsun
topology service omcsun
cfgserver service omcsun
cstservice service omcsun
metadata service omcsun
platform service omcsun


-------------------------------------------------------------------------------

Sun Management Center Processes:
-------------------------------------------------------------------------------
SUNMC SERVICE STATUS
-------------------------------------------------------------------------------
Java Server Running.
Database services Running.
Grouping service Running.
Event-handler service Running.
Topology service Running.
Trap-handler service Running.
Configuration service Running.
CST service Not Running.
Metadata Services Running.
Hardware service Not Running.
Web server Not Running.
Sun Management Center Agent Running.
Platform Agent Not Running.
-------------------------------------------------------------------------------


Privilege level for Sun Management Center users :
-------------------------------------------------------------------------------
CATEGORY USERS
-------------------------------------------------------------------------------
esadm : smcuser
esdomadm : smcuser
esops : None

ALL USERS : smcuser
-------------------------------------------------------------------------------


server is local host
-------------------------------------------------------------------------------

-------------------------------------------------------------------------------
Web server package is installed correctly.
Web Server is not responding. Can not verify connectivity check.
-------------------------------------------------------------------------------

I hope someone can suggest me some solution.
Waiting for your reply.
Thanks & regards,
JN
  • 1. Re: SUNMC GUI can not be started
    838487 Newbie
    Currently Being Moderated
    Hi,
    One more thing that I have noticed is that sunmcwebserver is constantly switching from online to offline state
    root@omcsun>svcs -a | grep sunmc
    disabled Feb_02 svc:/application/management/sunmcplatform:default
    online Feb_02 svc:/application/management/sunmcagent:default
    online Feb_02 svc:/application/management/sunmcdatabase:default
    online Feb_03 svc:/application/management/sunmctrap:default
    online Feb_03 svc:/application/management/sunmccfgserver:default
    online Feb_03 svc:/application/management/sunmcevent:default
    online Feb_03 svc:/application/management/sunmctopology:default
    online Feb_03 svc:/application/management/sunmcmetadata:default
    online Feb_04 svc:/application/management/sunmcjavaserver:default
    online Feb_04 svc:/application/management/sunmcgrouping:default
    offline 8:53:01 svc:/application/management/sunmcwebserver:default*
    root@omcsun>svcs -a | grep sunmc
    disabled Feb_02 svc:/application/management/sunmcplatform:default
    online Feb_02 svc:/application/management/sunmcagent:default
    online Feb_02 svc:/application/management/sunmcdatabase:default
    online Feb_03 svc:/application/management/sunmctrap:default
    online Feb_03 svc:/application/management/sunmccfgserver:default
    online Feb_03 svc:/application/management/sunmcevent:default
    online Feb_03 svc:/application/management/sunmctopology:default
    online Feb_03 svc:/application/management/sunmcmetadata:default
    online Feb_04 svc:/application/management/sunmcjavaserver:default
    online Feb_04 svc:/application/management/sunmcgrouping:default
    online 8:54:29 svc:/application/management/sunmcwebserver:default*

    I think maybe it is somehow connected.
    Please share your knowlage,
    BR//
    JN
  • 2. Re: SUNMC GUI can not be started
    abrante Pro
    Currently Being Moderated
    It would be interesting to see the svc logfile for the sunmcwebserver, the easiest way to find it would be by typing:
    svcs -x sunmcwebserver

    Also, whats the version of the console package?

    pkginfo -l SUNWescon

    Did you have a previous version of SunMC installed before installing version 4?

    Also, the 'smcwebserver' command determines the status of the WBEM/SMC webserver (Solaris Management Console), which is different from, and not related to, SunMC..

    You could also check if you have a logfile for the console and the sunmcwebserver in the SunMC logdirectory; /var/opt/SUNWsymon/log , if you do you can view them by running:

    /opt/SUNWsymon/sbin/es-run ccat /var/opt/SUNWsymon/log/<log file>

    .7/M.
  • 3. Re: SUNMC GUI can not be started
    838487 Newbie
    Currently Being Moderated
    Thank you for replay,

    Please find below some Info
    root@omcsun>svcs -x sunmcwebserver
    svc:/application/management/sunmcwebserver:default (SunMC webserver service)
    State: online since February 18, 2011 10:51:46 AM CET
    See: /var/svc/log/application-management-sunmcwebserver:default.log
    Impact: None.
    root@omcsun>svcs -x sunmcwebserver
    svc:/application/management/sunmcwebserver:default (SunMC webserver service)
    State: offline since February 18, 2011 10:52:05 AM CET
    Reason: Start method is running.
    See: http://sun.com/msg/SMF-8000-C4
    See: /var/svc/log/application-management-sunmcwebserver:default.log
    Impact: This service is not running.

    The sumcwebserver log:
    ...
    [ Feb 18 10:59:46 Method "stop" exited with status 0 ]
    [ Feb 18 10:59:46 Executing start method ("/lib/svc/method/es-svc.sh start webserver") ]

    Could not start Web server.


    [ Feb 18 11:00:03 Method "start" exited with status 0 ]
    [ Feb 18 11:00:03 Stopping because all processes in service exited. ]
    [ Feb 18 11:00:03 Executing stop method ("/lib/svc/method/es-svc.sh stop webserver") ]
    webserver is not running

    [ Feb 18 11:00:21 Method "stop" exited with status 0 ]
    [ Feb 18 11:00:21 Executing start method ("/lib/svc/method/es-svc.sh start webserver") ]

    Could not start Web server.


    [ Feb 18 11:00:38 Method "start" exited with status 0 ]
    [ Feb 18 11:00:38 Stopping because all processes in service exited. ]
    [ Feb 18 11:00:38 Executing stop method ("/lib/svc/method/es-svc.sh stop webserver") ]



    Version of the console package is:

    root@omcsun>pkginfo -l SUNWescon
    PKGINST: SUNWescon
    NAME: Sun Management Center Console
    CATEGORY: system,SyMON
    ARCH: sparc
    VERSION: 4.0,REV=2.8.2007.11.16
    BASEDIR: /opt
    VENDOR: Sun Microsystems, Inc.
    DESC: This package contains the SES console component
    PSTAMP: vn1-240d-blr0320100427150036
    INSTDATE: Feb 02 2011 20:06
    HOTLINE: Please contact your local service provider
    STATUS: completely installed
    FILES: 18 installed pathnames
    9 shared pathnames
    10 directories
    5 executables
    6641 blocks used (approx)


    Can you point me which is the console and sunmcwebserver in logdirectory:
    root@omcsun>ls -lrt /var/opt/SUNWsymon/log
    total 6380
    -rw-r--r-- 1 noaccess root 0 Feb 2 19:46 InstallServer.log
    -rw-r--r-- 1 root root 217085 Feb 2 20:07 history.log
    -rw-r--r-- 1 root root 217085 Feb 3 10:26 eventStatus.log
    -rw-r--r-- 1 root root 217085 Feb 3 10:27 metadataStatus.log
    -rw-r--r-- 1 root root 217085 Feb 3 10:29 metadata.log
    -rw-r--r-- 1 root root 54335 Feb 3 11:00 agentStatus.log
    -rw-r--r-- 1 root root 217085 Feb 4 03:19 taskreq.log
    -rw-r--r-- 1 root root 217085 Feb 4 05:28 topologyStatus.log
    -rw-r--r-- 1 root root 217085 Feb 4 05:29 cfgserver.log
    -rw-r--r-- 1 root root 217085 Feb 4 18:48 server.log
    -rw-r--r-- 1 root root 217085 Feb 14 10:37 agent.log
    -rw-r--r-- 1 root root 217085 Feb 18 01:00 topology.log
    -rw-r--r-- 1 root root 217085 Feb 18 10:27 trap.log
    -rw-r--r-- 1 root root 217085 Feb 18 10:59 eventHistory.log
    -rw-r--r-- 1 root root 217085 Feb 18 10:59 event.log
    -rw-r--r-- 1 root root 217085 Feb 18 11:05 service.log

    Thank you and Best Regards,
    JN
  • 4. Re: SUNMC GUI can not be started
    868478 Newbie
    Currently Being Moderated
    I am also facing the same problem please help me inthis regard .

    regards
    SIM.

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