2 Replies Latest reply on Mar 1, 2011 9:53 AM by 842780

    Error when logging to any FDM client application

    842780
      when I log to FDM weblogon I got this error Error: An error occurred logging on to the system.
      Detail: Hyperion FDM Application Server AppSrv1 is not responding! and when I do with workbench I don't see my application structure, do you have any idea or solution?
        • 1. Re: Error when logging to any FDM client application
          WPaffhausen
          Hello,

          There are two seperate issues here:
          1. Unable to login from the Web
          2. Unable to login from the Workbench Client.

          For issue #1 it appears that your installation is not correct. I would ensure that you followed the FDM Configuration guide and and the EPM Installation Documentation for proper installation. Also please make sure that the Hyperion Service Account is contained in the local administrators group on all machines.

          For issue #2 it appears that the UserID launching the Workbench Win32 is not an administrator on the FDM Servers and does not have access to the array of COM+ objects and folder structures.

          Thank you,
          • 2. Re: Error when logging to any FDM client application
            842780
            AppSrv1 was in Load Balancing so I removed it, then everything works well, thanks