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Can you open the View Approval through WF page using PO Summary>>Tools option and see where the WF is stuck?
Generally you can look at the WF attributes and update the ones which are causing the problem and rewind the WF (this will also insert current data into PO Action history) to the starting/stuck business events.
Please post the status here once you tried/had a look at the WF
Thanks for quick reply , Now work flow Activity " Unable to Approve Document " .
I tried Rewing and there is no change in Purchase order .I have retried also but no change .Just looking whether any work around to avoid data fix for cancelling PO
For the mentioned event Unable to Approve Document what is the error stack saying?
Are you able to see an X mark in red beside the event? if yes click on it to see the detail error message (ORA number might be present).
Please post them here if you find any
Hi Kiran :
You can run this script and change the status from INCOMPLETE to REQUIRES REAPPROVAL, then you can cancel it
UPDATE apps.po_headers_all SET authorization_status = decode(approved_date, NULL, 'INCOMPLETE',
'REQUIRES REAPPROVAL'), wf_item_type = NULL, wf_item_key = NULL, approved_flag = decode(approved_date, NULL, 'N', 'R')
WHERE po_header_id= -Po header ID-
Hope it help you.
Thanks Kartik , I have Rewinded the work flow and notification has come to Buyer . Buyer has rejected the PO from notification and Approved . Cancelled approved PO .
Thanks for timely help