General Development Discussions

Hello,

I have just started using OATS for few weeks. I have been able to succesfully recorded and modified scripts for Oracle Forms / Browser automation - so that's good.

However, I am now having difficulties with this particular script I am trying to record. This script is supposed to login to eBusiness, navigate to Create Service Request then logout to finish off. The problem is, in one step of creating this Service Request, I need to click on the torch icon next to "Request Type" textbox which will bring up a popup box/window where I can then select the desired value (radio button style), then click OK that will close the popup window and put the value in the textbox.. then continue the steps.

During playback, it does not recognize the popup window.. doesn't do anything, just stuck in there.

I think, there are issues with popup window with OpenScript? Because initially, instead of navigating through Create Service Request page in one window, I clicked on the quicklink which brings up Create Service Request page in a new window - doing it this way made the script just stopped recording after few steps.

Is this a known issue? Anyone knows a work around? Should I raise a Service Request to Oracle for this?

P.S. When I recorded Oracle Form, I had no issues with popup box/dialog there.

Thanks a lot for the help!

Gery