0 Replies Latest reply: Mar 23, 2011 8:03 PM by 843447 RSS

    Siebel Self-Service Common Config Utility failed

    843447
      Hi
      I have any issue while installing the Self Service Application
      We are setting up the Siebel Self Service Application to integrate with Siebel App 8.1.1.4 (on windows)

      Installed Products:

      Installed Oracle Database 10.2.0.4
      Installed Oracle Application Server 10.1.3.3
      Installing Siebel Self Service Application on LINUX 5.1 - Here we are getting error at "Siebel Self-Service Common Config Utility" process (last step of installation)
      I have installed J-Developer on same machine and tested Database Connection and OAS Server connectivity --> Connecting properly
      Configured Siebel Application as required for Siebel Self Service Application (Activated Workflows, Web Services, Create Custom Object Manager, Create PROXY User and given Responsibility)


      INFO: Configuration assistant "Siebel E-Support Config Utility" succeeded
      INFO: Configuration assistant "Siebel Self-Service Common Config Utility" failed
      INFO: The "/u01/app/eSupport/cfgtoollogs/configToolFailedCommands" script contains all commands that failed, were skipped or were cancelled. This file may be
      used to run these configuration assistants outside of OUI. Note that you may have to update this script with passwords (if any) before executing the same.
      -----------------------------------------------------------------------------
      INFO:
      The Runconfig command constructed is null
      INFO: Created a new file /u01/app/eSupport/cfgtoollogs/configToolFailedCommands
      INFO: Since the option is to overwrite the existing /u01/app/eSupport/cfgtoollogs/configToolFailedCommands file, backing it up
      INFO: The backed up file name is /u01/app/eSupport/cfgtoollogs/configToolFailedCommands.bak
      SEVERE: OUI-25031:Some of the configuration assistants failed/cancelled. It is strongly recommended that you retry the configuration assistants at this time.
      Not successfully running any "Recommended" assistants means your system will not be correctly configured.
      1. Check the Details panel on the Configuration Assistant Screen to see the errors resulting in the failures.
      2. Fix the errors causing these failures.
      3. Select the failed assistants and click the 'Retry' button to retry them.


      Please let me know do you have any inputs for the Siebel Installation

      Thanks,
      RK