3 Replies Latest reply: Apr 7, 2011 5:03 PM by Nik RSS

    Adding drives to StorageTek 2540

    499988
      I tried adding additional drives to our StorageTek 2540.
      The drives were added to an expansion tray.
      This was done with the array powered on.
      Sun Common Array Manager does not show the new drives under physical devices -> disks

      Running CAM 6.1 firmware version is 06.70.54.10

      I have a feeling that power cycling the array would correct the problem, but this generally isn't necessary on the few arrays that I've worked with.
      I've looked high and low for some way to make the controller look for new disks, with no luck.
        • 1. Re: Adding drives to StorageTek 2540
          Nik
          Hi.
          Try get supportdata from array and analize
          statecapturedata.dmp
          majorEventlog.txt

          You can try found thread on this forum with same problem.
          Re: Adding 300G disk to Storage 2500
          They say that Powercycling not resolve problem .

          Disk was recognized and disabling by controlle with unknow reason.

          In any case - start from supportdata.

          Regards.
          • 2. Re: Adding drives to StorageTek 2540
            499988
            It looks like I'm in the same boat as the other poster, and it doesn't look like the issue has been resolved.


            I'm getting the same Drive failed by controller in majorEventLog.txt
            Description: Drive failed by controller
            Event specific codes: 0/0/0
            Component type: Drive
            Component location: Tray.86.Drive.06
            Logged by: Controller in slot B
            
            Raw data:
            
            4d 45 4c 48 02 00 00 00 07 0d 00 00 00 00 00 00
            29 22 41 00 36 06 9b 4d 02 00 10 00 00 00 00 00
            a1 00 00 00 00 00 00 00 01 00 00 00 04 00 00 00
            01 00 00 00 01 00 00 00 56 00 00 00 06 00 00 00
            00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
            00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
            00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
            00 00 00 00 00 00 00 00 01 00 00 00 00 00 00 00
            {code}
            
            The controller recognizes that the drive is there, but classifies it as removed.
            Here is a relevant snippet from storageArrayProfile.txt
            
            The drive 86,6 86,7 and 86,8 where the ones that were added.
            
            {code}
            DRIVES-----------------------                         
                                     
            TRAY,SLOT     STATUS      CAPACITY     CURRENT DATA RATE     PRODUCT ID           FIRMWARE VERSION
            ---------     -------     --------     -----------------     ----------------     ----------------
            85, 1         Optimal     136 GB       3 Gbit/s              HUS1514SBSUN146G     SA04            
            85, 2         Optimal     136 GB       3 Gbit/s              HUS1514SBSUN146G     SA04            
            85, 3         Optimal     136 GB       3 Gbit/s              HUS1514SBSUN146G     SA04            
            85, 4         Optimal     136 GB       3 Gbit/s              HUS1514SBSUN146G     SA04            
            85, 5         Optimal     136 GB       3 Gbit/s              HUS1514SBSUN146G     SA04            
            85, 6         Optimal     136 GB       3 Gbit/s              HUS1514SBSUN146G     SA04            
            85, 7         Optimal     136 GB       3 Gbit/s              HUS1514SBSUN146G     SA04            
            85, 8         Optimal     136 GB       3 Gbit/s              HUS1514SBSUN146G     SA04            
            85, 9         Optimal     136 GB       3 Gbit/s              HUS1514SBSUN146G     SA04            
            85, 10        Optimal     136 GB       3 Gbit/s              HUS1514SBSUN146G     SA04            
            85, 11        Optimal     136 GB       3 Gbit/s              HUS1514SBSUN146G     SA04            
            85, 12        Optimal     136 GB       3 Gbit/s              HUS1514SBSUN146G     SA04            
            86, 1         Optimal     136 GB       3 Gbit/s              HUS1514SBSUN146G     SA04            
            86, 2         Optimal     136 GB       3 Gbit/s              HUS1514SBSUN146G     SA04            
            86, 3         Optimal     136 GB       3 Gbit/s              HUS1514SBSUN146G     SA04            
            86, 4         Optimal     136 GB       3 Gbit/s              HUS1514SBSUN146G     SA04            
            86, 5         Optimal     136 GB       3 Gbit/s              HUS1514SBSUN146G     SA04            
            86, 6         Removed     0 GB         3 Gbit/s              HUS1514SBSUN146G     SA04            
            86, 7         Removed     0 GB         3 Gbit/s              HUS1514SBSUN146G     SA04            
            86, 8         Removed     0 GB         3 Gbit/s              HUS1514SBSUN146G     SA04            
            86, 9         Removed     0 GB         Unknown                                                    
            86, 10        Removed     0 GB         Unknown                                                    
            86, 11        Removed     0 GB         Unknown                                                    
            86, 12        Removed     0 GB         Unknown                                                    
            {code}
            
            Here's a link to the zipped support data collected.
            https://docs.google.com/leaf?id=0B5WY0q3sjqIrMThhYzAzMGQtNmRjMi00ZWI0LWI1YmUtNTY3YzlhMjUxOTg0&sort=name&layout=list&num=50                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        
            • 3. Re: Adding drives to StorageTek 2540
              Nik
              Hi.
              Used Version of CAM very old. Installed disk and expansion tray have more fresh FW than used version CAM.

              I will reccomend remove new disk and upgrade CAM and array FW.
              Unfortunately at this moment for downloading CAM ( from support.oracle.com -> patches and updates) you need have active service contract.

              It look like you connect both channels from host to one controller of 2540.
              I this case realy you not have redundancy. Error of controller cause lost of all path to array.

              Regards.