2 Replies Latest reply on May 17, 2011 11:07 AM by 862419

    How to make the outbound call in the CCA

      HI everyone,

      i have opened the CCA URL and they are agents and supervisor.now i want to make the outbound cal to the mobile no inside india.
      when i make call i am getting this error "currently unable to reach the phone try again later"
      and my port for TCPI bus "8888" is blocked for this reason i am getting this error
      can any have the documents how the outbound and inbound cal are configured in the CCA
      Please do the needful help