0 Replies Latest reply: Apr 20, 2011 8:22 AM by user10760057 RSS

    Order generator

    user10760057
      Hello,


      It seems as though the order generator has consolidated 2 sales orders into a single shipping order. There is a single shipping order number with 2 sales order number on the same form. This is not suposed to happen. Has anyone come accross this before or have any ideas as to what could have caused this.

      Full process:

      Client enters retail order
      prints invoice
      release blanket order
      runs sales update
      ***shipment number is generated
      release order
      print despatch pickslip
      confirm despatch order
      print delivery note
      sales update

      Version: One World
      Release: B7334
      Service Pack 24.12