I am having a issue with CONNECT BY PRIOR SELECT query. IN 10.2.0.4. version that produces correct result but in 10.2.0.3 that produces incorrect result. So I wanted to find out whether any bug has been fixed in the latest version causing to produce accurate result. But if I have a look on the related bugs I am redirecting to a link https://support.oracle.com/CSP/ui/flash.html#tab=Registration%28page=Registration&id=gmvhj5ks%28%29%29 which is asking for a registration and that asks Customer Support Indentifier..So How can I find one??