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1. Yes, UPK supports languages other than the 21 languages provided with the software. Arabic has not been tested with the current release of UPK.
2. I'm not aware of any known issues with Arabic and bubble text.
a. Since we've not done testing with Arabic, I do not know of any issues with typing directly in the bubble.
b. I do not know of any reason why the localization tools in UPK would not work. (Template Editor, Export for Localization, Re-Record topic)
3. Arabic has not been tested, so I cannot comment on font or character requirements or best practices.
4. Same as previous.
I head the UPK services dept. at my company and we are the local UPK reseller for Oracle. Since Arabic and Hebrew have the same issue with almost every software integration we got the approval of the local branch to preform customizations and create our own versions for "Right to Left" hebrew/semite supported "publish styles" in upk.
This is abit tricky but basically what we have done is manipulate various files in the Player, LMS Package and, STP (till version 3.6.1, currently working on V.4) that have delt with both general direction (dir="rtl") and automated text alignment to the right. thus making UPK integratable for any "RTL" language.
will be happy to provide more details if you wish.