0 Replies Latest reply on May 16, 2011 8:21 PM by 843447

    ESupport Products and Knowledge Base Solutions Setup


      We are planing to configuring the products and knowledge base solutions in Siebel ESupport Application.
      Please confirm, is Siebel Self Service Vanilla application supports, products and knowledge base solutions setup without any 3rd party integration tools (like Oracle Search Engine). can we directly setup products in ESupport?

      As I gone through ESupport documents, mentioned that we can configure the products and Knowledge Base Solutions without any tools (like Oracle Search Engine)