1 Reply Latest reply on May 24, 2011 12:18 PM by AHS

    How to troubleshoot approval workflow of a rejected purchase order

    AHS
      Hi,

      We are working in oracle applications 11i.

      I have a purchase order with status rejected that has hanged up in the system. The user rejected PO and the document has not been transferred to the PO buyer. From the application forms -> Forward documents window, I can see that neither the user who rejected or the buyer has the document.

      From System Administrator responsibility I can see that the workflow administrator can modify a PO that is only IN PROCESS,

      what shall I do?