the printer was running fine before i dont know what happend we are unable to print..As you mentioned above, please check the printer definition at the OS level using the lp command and try then -- Try to print any text file from the OS to verify.
i have run the oracle diagnostic tool it says the printer is not define at os level
can anyone guide me to sort out this problem ??
but after a week again the same problemThis is something to do with the printer setup at the OS level, so please troubleshoot the issue with your System/Network team to find out why the printer status shows DOWN after printing from the OS.
user is unable to print
i issued the command lpstat -a
it shows the printer but the status is down with 5 queues
so i removed print jobs using lprm command
after that i issued enable printer
now the status is READY but the moment the user give print it gets added in printer queues lpstat -pXXXXX afte this the printer status is DOWN
the print job is in the queue and printer status is DOWN.
Another issue:It means, set up the printer from the OS and make sure the lp command works properly then proceed and define the printer from the application (use the same queue name when you define the printer from the application).
i need to add to printer to EBS
so please explain me what do we mean by saying "Configure the printer at os level' client have windows and the printer is attached ti client system through USB and it on sharing with name say 'APPSSHARING' ..
I the only guy over there so please tell me how to troubleshootUse the lp command to print from the OS -- Google "lp" and you should get msny hits.
Im confused what should enter in /etc/hostsIf you can ping the printer from the OS and you have installed the correct driver then you should be able to print.
<IP ADDRESS> PRINTERNAME # I mean printer sharing name#