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I have found that I have the same issue with the buttons not working when I mark the tracking type as CMI and not Automatic when importing. I suppose it's possible vice versa as well, I'm sure it depends on how your OLM is setup.
We had to do a fresh install of UPK because some of our files were corrupt. We also had to increase the heap size on the middle tier where our content server is located. Also the TPC folder,depending on size,can be the issue. We had to FTP it