Per oracle documentation and my own testing, Maintenance User Workbench (Release 12) allows a user to see the work orders assigned to a resource or for the department where the resource is assigned.
Is there anyway we can look the work orders assigned to other departments in Maintenance USer Workbench (Release12)? In 11i, we had the flexibility of Work Plan tab, where we can query for all Released work orders in differnet departments and resources etc.
How does User Access Data in Maintenance User Workbench [ID 749828.1]
Unable To See Other People’s Operations When Using Maintence User Workbench Responsibility [ID 1300706.1]
Use of Maintenance Supervisor Workbench Responsibility [ID 1272117.1]