5 Replies Latest reply: Jun 20, 2011 12:20 PM by Hussein Sawwan-Oracle RSS

    Oracle Apps Preferences-->Access requests -->Request Access is not working

    865600
      Hi,

      I need to request for access to new responsibility using Oracle home page --> preferences--> Request Access.
      once i click the Request Access button, it is showing an information message "There are no new roles that can be requested at this time".

      Could you please tell me how to enable to request access for responsibility using above navigation?

      Thanks,
      Vis-
        • 1. Re: Oracle Apps Preferences-->Access requests -->Request Access is not working
          Kashif M
          You will find complete info from.
          Creating a Self-Service Additional Access Request Registration Process [ID 944661.1]
          • 2. Re: Oracle Apps Preferences-->Access requests -->Request Access is not working
            865600
            Hi Kashif,

            Thank you very much.

            I have gone through the steps given in the document and made it work.
            But the problem is , once we request the access by choosing the required responsibility and click on submit button, work flow is not going to supervisor.

            my requirement is , after clickn on submit button, notification should go to his supervisor defined on assignment screen for his aproval. Once his supervisor approves, responsibility should be attached to the user.

            Thanks,
            Vis-
            • 3. Re: Oracle Apps Preferences-->Access requests -->Request Access is not working
              Hussein Sawwan-Oracle
              But the problem is , once we request the access by choosing the required responsibility and click on submit button, work flow is not going to supervisor.
              Do you have the Workflow configured in your instance? Can you find any errors in the Workflow log file?

              Please see if (Oracle Applications User Management (UMX) Developer's Guide [ID 399400.1]) helps.

              Thanks,
              Hussein
              • 4. Re: Oracle Apps Preferences-->Access requests -->Request Access is not working
                865600
                Hi hsawwan,

                yes i got worflow error like below. could you please tell me how can i make notification to go to my supervisor instead of sysadmin?


                Local Event ERROR : oracle.apps.fnd.umx.notificationdone / 86

                To SYSADMIN
                Sent 20-Jun-2011 14:34:56
                ID 428756

                An Error occurred in the following Event Subscription: Event Subscription

                Event Error Name: WFENG_EVENT_NOTFOUND
                Event Error Message: 3142: Process 'UMXREGWF/86' has no activities waiting to receive event 'oracle.apps.fnd.umx.notificationdone'.
                Event Error Stack:
                Wf_Engine.Event(UMXREGWF, 86, oracle.apps.fnd.umx.notificationdone)
                Wf_Rule.Default_Rule(oracle.apps.fnd.umx.notificationdone, E7BCD5627785721BE03400306E097138)

                Event Data: Event Data URL

                Other Event Details:

                Event Field Value
                Event Name oracle.apps.fnd.umx.notificationdone
                Event Key 86
                From Agent
                From System
                To Agent
                To System
                Priority 0
                Send Date 20-JUN-2011 14:34:38
                Receive Date
                Correlation ID
                Parameter : REQUESTED_BY_USER_ID 1572
                Parameter : REQUESTED_FOR_USER_ID 1572
                Parameter : REG_SERVICE_TYPE ADDITIONAL_ACCESS
                Parameter : REG_REQUEST_ID 86
                Parameter : STATUS_CODE PENDING
                Parameter : REG_SERVICE_CODE ANB MANAGER SELF SER
                Parameter : REQUESTED_START_DATE 2011/06/20 14:32:58
                Parameter : WF_ROLE_NAME FND_RESP|PER|XXANB_M
                Parameter : JUSTIFICATION testing on jun20 at
                Parameter : REQUESTED_USERNAME
                Parameter : AME_TRANSACTION_TYPE_ID SSHRMS
                Parameter : PERSON_PARTY_ID 2336
                Parameter : APPLICATION_ID 800
                Parameter : WF_NOTIFICATION_EVENT oracle.apps.fnd.umx.
                Parameter : CUSTOM_EVENT_NAME
                Parameter : AME_APPLICATION_ID 800
                Parameter : IDENTITY_VERIFICATION_REQD N
                Parameter : REG_FUNCTION_NAME
                Parameter : REGSVC_DISP_NAME ANB Manager Self Ser
                Parameter : REGSVC_DESCRIRPTION ANB Manager Self Ser
                Parameter : UMX_PARENT_ITEM_TYPE UMXREGWF
                Parameter : UMX_PARENT_ITEM_KEY 86
                Parameter : SUB_GUID A242DC2FF79D70A7E030
                Parameter : NOTIFICATION_CONTEXT APPROVAL_CONFIRMATIO
                Parameter : #CONTEXT UMXREGWF:86
                Parameter : #CURRENT_PHASE 100
                Parameter : APPROVAL_RESULT APPROVED
                Parameter : ERROR_NAME WFENG_EVENT_NOTFOUND
                Parameter : ERROR_TYPE ERROR
                • 5. Re: Oracle Apps Preferences-->Access requests -->Request Access is not working
                  Hussein Sawwan-Oracle
                  Please see if these docs help.

                  'Local Event ERROR : oracle.apps.fnd.system.metrics' [ID 272067.1]
                  Many Notifications For 'Local Event Error : Oracle.Apps.Fnd.System.Exception' [ID 564705.1]

                  Thanks,
                  Hussein