I was asked by Oracle support to provide a complete tarantella info all in addition to the normal logs i had collected for them the previous day. However, adding the all option seems to take incredibly longer. The previous time i was asked to run this command, I left it running overnight and most of the next day, with it remaining on "tarantella info running in check mode." However, the log files in tmp never changed size or information. Is this normal and I'm supposed to stop that process and send what it DID collect? Thanks for any advice.