2 Replies Latest reply on Jun 29, 2011 11:01 PM by Jono_CRMNow

    SYNC between CRMOD to ODM (Contacts)

    karthik ramaraj
      Hi ,

      I am new to ODM.
      Can anyone pl suggest me how to sync contacts from ondemand to ODM?
      Any help would be appreciated.

      Thanks in Advance.
        • 1. Re: SYNC between CRMOD to ODM (Contacts)
          Justin Anderson-Oracle
          I suggest you take a look at the couple of materials that are posted on the Training & Support center. You can get to all the recorded training by logging into CRM On Demand, click the Training & Support link in the upper right corner, and then click "On Demand Marketing" on the main header of the home page (or search for On Demand Marketing in the search box).

          There are some recorded TOI trainings on the Training & Support center that explain the account activation process and the integration.

          TOI: Planning Your Implementation https://support.oracle.com/CSP/main/article?cmd=show&type=NOT&id=1319774.1
          TOI: Account Activation https://support.oracle.com/CSP/main/article?cmd=show&type=NOT&id=1319759.1
          TOI: Integration https://support.oracle.com/CSP/main/article?cmd=show&type=NOT&id=1331079.1

          There are many other training topics summarized on this page:

          Also, the On Demand Marketing Config Guide has some sections near the end that explain how the initial sync happens and what steps need to occur before activating the sync process.
          • 2. Re: SYNC between CRMOD to ODM (Contacts)
            Basically this is part of the Initial setup process. You will need to log a request with Oracle to ask for a Sync Date which they will then use this date to synch all contacts to MOD.