0 Replies Latest reply: Jun 30, 2011 9:43 AM by fiona RSS

    Capturing Business Requirements

    fiona
      Hello
      I am hosting a workshop with a client to capture their business requirements for CRM On Demand. Does anyone have a document that they've used in the past for this purpose? Is there a recommended structure for capturing business requirements? I am familiar with the various templates available but I need something on a higher level.
      Any help would be greatly appreciated.
      Fiona