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0 Replies Latest reply: Jun 30, 2011 7:43 AM by fiona RSS

Capturing Business Requirements

fiona Newbie
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I am hosting a workshop with a client to capture their business requirements for CRM On Demand. Does anyone have a document that they've used in the past for this purpose? Is there a recommended structure for capturing business requirements? I am familiar with the various templates available but I need something on a higher level.
Any help would be greatly appreciated.


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