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<tt>Desktop.open()</tt> works fine here with MP3s (or at least, the first MP3 I tried). The track opened in WinAmp, the default consumer for MP3s.
We are seeing the same thing with PDF files. It works the vast majority of the time, but it occasionally breaks. If it's not working, it will not work every time on that machine. If it works, it seems like it works consistently.
So it does seem like the issue is limited to some sort of Windows/Java combination.