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Do you have Oracle Services for Microsoft Transaction server installed as part of the Oracle client? If not, you'll need it. You can add it to the home via a Custom install type.
Hope it helps,
How do I check it?
Open the OUI, click the Installed products button.
You can also infer the info by checking to see if you have "OracleMTSRecoveryService" running in Services, and whether you have oramts.dll in your OH\BIN directory.