3 Replies Latest reply: Jan 10, 2012 7:51 PM by Dhar RSS

    GetLogicalProcessorInformation Kernel.32.dll error

    Ronny
      Hi All,

      While I was installing OBIEE 10.1.3.4.2. on to my machine having "windows xp sp2" i got an error

      "The procedure entry point GetLogicalProcessorInformation could not be located
      in the dynamic link library KERNEL32.dll"

      I continued with the installation. However, now when OBIEE is installed and I try to open the Administration tool I am getting the same error again. Also, in services I don't see Oracle BI server services, only presentation is there.

      Can anybody please let me know what is this error all about. Do I have to change to SP3?

      Thanks,
      Ronny