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Pl post details of OS, database and EBS versions.
Pl see if these MOS Docs can help
How to suppress FYI email notifications? [Document 561752.1]
How Not To Receive FYI Notifications in Workflow Cartridge [Document 281889.1]
11.5.10 How to Automatically Close Specific FYI Notifications For A Buyer? [Document 393572.1]
Please see these docs.
CAN EMAIL NOTIFICATIONS BE CLOSED AUTOMATICALLY [ID 1081319.1]
FAQ: Purchasing Notifications [ID 1319009.1] -- How to automatically close specific FYI notifications for a user?