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You should publish a Player and put it on a web server, even if it's a small preliminary or test outline, and use the URL of the published Player for the help link. The oracle_gateway.html file that you found is part of your local cache and is not the one you should be linking.
If you have additional questions, I highly recommend submitting a support ticket or look through the knowledge base at My Oracle Support (http://support.oracle.com/).
please review also the [related topic|https://forums.oracle.com/forums/thread.jspa?threadID=2435696] which might help you.