1 Reply Latest reply: Aug 30, 2011 6:01 PM by 580784 RSS

    Dev: Information about APIs that are used to create call wraps

    Ckuchima-Oracle
      SR#3-4317492971
      Customer - Scottish Water
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      Hi Team,

      The customer is looking for creating call wraps in contact center form using APIs.

      I have tried searching for available APIs in call wraps, but could not find any.

      Any pointers in finding out the required APIs would be really helpful.

      Regards,
      Chandra Mouli Kuchimanchi