0 Replies Latest reply: Aug 30, 2011 12:37 PM by 885459 RSS

    ERROR: Download still in progress - not making progress

    885459
      I'm adding a new clients to a new UCE server (SUNOS 10 SPARC), but the agents on the SPARC machines cannot patch themselves due to the following errors. The agents show up on the server console, but remain "disconnected" and cannot be patched. The "Download still in progress" is repeated without end. Any suggestions?

      Also the "uce_agents_check_prerequisites" doesn't appear to be available any more in the downloads site. Is there an alternative?

      12889:2011-08-30_17:21:48 ERROR [ default_logger: source_unavailable: #0 ] 118100992 Info: Setting Username and Password (User=<>, Pass<**>).
      12889:2011-08-30_17:21:48 ERROR [ default_logger: source_unavailable: #0 ] 151069440 INFO: Enabling SSL communication.
      12889:2011-08-30_17:21:48 ERROR [ default_logger: source_unavailable: #0 ] 118100736 Info: Enabling Authentication mechanism (User=<>, Pass<**>).
      12889:2011-08-30_17:21:48 ERROR [ default_logger: source_unavailable: #0 ] 151070720 INFO: Using output file = /opt/SUNWuce/agent//config_files/.temp_si.12889_O8ailz .
      12889:2011-08-30_17:21:48 ERROR [ default_logger: source_unavailable: #0 ] 151069184 INFO: Setting Url to download: https://dyson:8002///channels.xml.sig
      12889:2011-08-30_17:21:50 ERROR [ default_logger: source_unavailable: #0 ] 118100992 Info: Setting Username and Password (User=<>, Pass<**>).
      12889:2011-08-30_17:21:50 ERROR [ default_logger: source_unavailable: #0 ] 151069440 INFO: Enabling SSL communication.
      12889:2011-08-30_17:21:50 ERROR [ default_logger: source_unavailable: #0 ] 118100736 Info: Enabling Authentication mechanism (User=<>, Pass<**>).
      12889:2011-08-30_17:21:50 ERROR [ default_logger: source_unavailable: #0 ] 151070720 INFO: Using output file = /opt/SUNWuce/agent//config_files/.temp_si.12889_Q8ailz .
      12889:2011-08-30_17:21:50 ERROR [ default_logger: source_unavailable: #0 ] 151069184 INFO: Setting Url to download: https://dyson:8002/blobs/scripts/SOLARIS_10_0_SPARC_detect.sh.sig
      12889:2011-08-30_17:21:51 ERROR [ default_logger: source_unavailable: #0 ] 151069440 INFO: Enabling SSL communication.
      12889:2011-08-30_17:21:51 ERROR [ default_logger: source_unavailable: #0 ] 151069184 INFO: Setting Url to download: https://dyson:8002/config_files/SOLARIS_10_0_SPARC/agent.tgz
      12889:2011-08-30_17:21:51 ERROR [ default_logger: source_unavailable: #0 ] 118100736 Info: Enabling Authentication mechanism (User=<>, Pass<**>).
      12889:2011-08-30_17:21:53 ERROR [ default_logger: source_unavailable: #0 ] 118100992 Info: Setting Username and Password (User=<>, Pass<**>).
      12889:2011-08-30_17:21:53 ERROR [ default_logger: source_unavailable: #0 ] 151069440 INFO: Enabling SSL communication.
      12889:2011-08-30_17:21:53 ERROR [ default_logger: source_unavailable: #0 ] 118100736 Info: Enabling Authentication mechanism (User=<>, Pass<**>).
      12889:2011-08-30_17:21:53 ERROR [ default_logger: source_unavailable: #0 ] 151070720 INFO: Using output file = /opt/SUNWuce/agent//config_files/.temp_si.12889_S8ailz .
      12889:2011-08-30_17:21:53 ERROR [ default_logger: source_unavailable: #0 ] 151069184 INFO: Setting Url to download: https://dyson:8002/config_files/SOLARIS_10_0_SPARC/agent.tgz.sig
      12889:2011-08-30_17:21:54 ERROR [ default_logger: source_unavailable: #0 ] 0 ShouldGetFile /opt/SUNWuce/agent//config_files/agent.tgz return with signature differs

      12889:2011-08-30_17:21:54 ERROR [ default_logger: source_unavailable: #0 ] 118100992 Info: Setting Username and Password (User=<>, Pass<**>).
      12889:2011-08-30_17:21:54 ERROR [ default_logger: source_unavailable: #0 ] 151069440 INFO: Enabling SSL communication.
      12889:2011-08-30_17:21:54 ERROR [ default_logger: source_unavailable: #0 ] 118100736 Info: Enabling Authentication mechanism (User=<>, Pass<**>).
      12889:2011-08-30_17:21:54 ERROR [ default_logger: source_unavailable: #0 ] 151070720 INFO: Using output file = /opt/SUNWuce/agent//config_files/.temp_si.12889_T8ailz .
      12889:2011-08-30_17:21:54 ERROR [ default_logger: source_unavailable: #0 ] 151069184 INFO: Setting Url to download: https://dyson:8002/config_files/SOLARIS_10_0_SPARC/agent.tgz
      12889:2011-08-30_17:22:42 ERROR [ default_logger: source_unavailable: #0 ] 151069440 INFO: Enabling SSL communication.
      12889:2011-08-30_17:22:42 ERROR [ default_logger: source_unavailable: #0 ] 151069184 INFO: Setting Url to download: https://dyson:8002/cgi-bin/server.cgi
      12889:2011-08-30_17:22:42 ERROR [ default_logger: source_unavailable: #0 ] 118100736 Info: Enabling Authentication mechanism (User=<>, Pass<**>).
      12889:2011-08-30_17:22:43 ERROR [ default_logger: source_unavailable: #0 ] 151068928 INFO: Download still in progress, retrying longer (knowledgebase_conflict_reconnect_retries=360, knowledgebase_conflict_reconnect_interval=30).
      12889:2011-08-30_17:22:43 ERROR [ default_logger: source_unavailable: #0 ] 151066368 INFO: Waiting 30 seconds before retrying to communicate with parent.
      12889:2011-08-30_17:23:13 ERROR [ default_logger: source_unavailable: #0 ] 151069440 INFO: Enabling SSL communication.
      12889:2011-08-30_17:23:13 ERROR [ default_logger: source_unavailable: #0 ] 151069184 INFO: Setting Url to download: https://dyson:8002/cgi-bin/server.cgi

      Edited by: user13075976 on Aug 30, 2011 10:33 AM

      Edited by: user13075976 on Aug 30, 2011 10:36 AM