3 Replies Latest reply: Apr 27, 2012 3:42 AM by 933663 RSS

    INS 300-60 Check for group existence failed

    886000
      Hello,
      we are facing this problem while installing Oracle Grid Infrastructure 11.2.0.2 on Itanium server (ia64 hp server rx6600) with HP-UX B.11.31.

      Appear this message error:

      *[INS-30060] Check for group existence failed.*

      Cause- Unexpected error occurred while trying to check for group existence.
      Action- Refer to the logs or contact Oracle Support Services. Note for advanced users: Launch the installer by passing the following flag "-ignoreInternalDriveError".

      Anyboyd have an idea what's happening?

      In the same box We have Data Bases Oracle 10.2.0.4

      This is part of the file installActions.....

      /ORA_ASM/oraInventory/logs/installActions2011-09-01_09-32-17PM.>
      Using paramFile: /BACKUP/JUAN1/grid/install/oraparam.ini


      Checking Temp space: must be greater than 415 MB. Actual 1890 MB Passed
      Checking swap space: must be greater than 150 MB. Actual 25658 MB Passed
      Checking monitor: must be configured to display at least 256 colors. Actual 1
      6777216 Passed

      The commandline for unzip:
      /BACKUP/JUAN1/grid/install/unzip -qqqo ../stage/Components/oracle.jdk/1.5.0.20.0
      /1/DataFiles/\*.jar -d /tmp/OraInstall2011-09-01_09-32-17PM
      Using the umask value '022' available from oraparam.ini

      Execvp of the child jre : the cmdline is /tmp/OraInstall2011-09-01_09-32-17PM/jd
      k/jre/bin/java, and the argv is
      /tmp/OraInstall2011-09-01_09-32-17PM/jdk/jre/bin/java
      -Doracle.installer.library_loc=/tmp/OraInstall2011-09-01_09-32-17PM/oui/lib/hpun
      ix
      -Doracle.installer.oui_loc=/tmp/OraInstall2011-09-01_09-32-17PM/oui
      -Doracle.installer.bootstrap=TRUE
      -Doracle.installer.startup_location=/BACKUP/JUAN1/grid/install
      -Doracle.installer.jre_loc=/tmp/OraInstall2011-09-01_09-32-17PM/jdk/jre
      -Doracle.installer.nlsEnabled="TRUE"
      -Doracle.installer.prereqConfigLoc=
      -Doracle.installer.unixVersion=B.11.31
      -Doracle.install.setup.workDir=/BACKUP/JUAN1/grid
      -d64
      -mx150m
      -cp
      /tmp/OraInstall2011-09-01_09-32-17PM::/tmp/OraInstall2011-09-01_09-32-17PM/ext/j
      lib/orai18n-mapping.jar:/tmp/OraInstall2011-09-01_09-32-17PM/ext/jlib/orai18n-ut
      ility.jar:/tmp/OraInstall2011-09-01_09-32-17PM/ext/jlib/remoteinterfaces.jar:/tm
      p/OraInstall2011-09-01_09-32-17PM/ext/jlib/ssh.jar:/tmp/OraInstall2011-09-01_09-
      32-17PM/ext/jlib/jsch.jar:/tmp/OraInstall2011-09-01_09-32-17PM/ext/jlib/cvu.jar:
      /tmp/OraInstall2011-09-01_09-32-17PM/ext/jlib/prov_fixup.jar:/tmp/OraInstall2011
      -09-01_09-32-17PM/ext/jlib/instcommon.jar:/tmp/OraInstall2011-09-01_09-32-17PM/e
      xt/jlib/OraPrereq.jar:/tmp/OraInstall2011-09-01_09-32-17PM/ext/jlib/OraPrereqChe
      cks.jar:/tmp/OraInstall2011-09-01_09-32-17PM/ext/jlib/instcrs.jar:/tmp/OraInstal
      l2011-09-01_09-32-17PM/ext/jlib/installcommons_1.0.0b.jar:/tmp/OraInstall2011-09
      -01_09-32-17PM/oui/jlib/OraInstaller.jar:/tmp/OraInstall2011-09-01_09-32-17PM/ou
      i/jlib/oneclick.jar:/tmp/OraInstall2011-09-01_09-32-17PM/oui/jlib/xmlparserv2.ja
      r:/tmp/OraInstall2011-09-01_09-32-17PM/oui/jlib/share.jar:/tmp/OraInstall2011-09
      -01_09-32-17PM/oui/jlib/OraInstallerNet.jar:/tmp/OraInstall2011-09-01_09-32-17PM
      /oui/jlib/emCfg.jar:/tmp/OraInstall2011-09-01_09-32-17PM/oui/jlib/emocmutl.jar:/
      tmp/OraInstall2011-09-01_09-32-17PM/oui/jlib/OraPrereq.jar:/tmp/OraInstall2011-0
      9-01_09-32-17PM/oui/jlib/jsch.jar:/tmp/OraInstall2011-09-01_09-32-17PM/oui/jlib/
      ssh.jar:/tmp/OraInstall2011-09-01_09-32-17PM/oui/jlib/remoteinterfaces.jar:/tmp/
      OraInstall2011-09-01_09-32-17PM/oui/jlib/http_client.jar:../stage/Components/ora
      cle.swd.opatch/11.2.0.2.0/1/DataFiles/jlib/opatch.jar:../stage/Components/oracle
      .swd.opatch/11.2.0.2.0/1/DataFiles/jlib/opatchactions.jar:../stage/Components/or
      acle.swd.opatch/11.2.0.2.0/1/DataFiles/jlib/opatchprereq.jar:../stage/Components
      /oracle.swd.opatch/11.2.0.2.0/1/DataFiles/jlib/opatchutil.jar:/tmp/OraInstall201
      1-09-01_09-32-17PM/oui/jlib/OraCheckPoint.jar:/tmp/OraInstall2011-09-01_09-32-17
      PM/oui/jlib/InstImages.jar:/tmp/OraInstall2011-09-01_09-32-17PM/oui/jlib/InstHel
      p.jar:/tmp/OraInstall2011-09-01_09-32-17PM/oui/jlib/InstHelp_de.jar:/tmp/OraInst
      all2011-09-01_09-32-17PM/oui/jlib/InstHelp_es.jar:/tmp/OraInstall2011-09-01_09-3
      2-17PM/oui/jlib/InstHelp_fr.jar:/tmp/OraInstall2011-09-01_09-32-17PM/oui/jlib/In
      stHelp_it.jar:/tmp/OraInstall2011-09-01_09-32-17PM/oui/jlib/InstHelp_ja.jar:/tmp
      /OraInstall2011-09-01_09-32-17PM/oui/jlib/InstHelp_ko.jar:/tmp/OraInstall2011-09
      -01_09-32-17PM/oui/jlib/InstHelp_pt_BR.jar:/tmp/OraInstall2011-09-01_09-32-17PM/
      oui/jlib/InstHelp_zh_CN.jar:/tmp/OraInstall2011-09-01_09-32-17PM/oui/jlib/InstHe
      lp_zh_TW.jar:/tmp/OraInstall2011-09-01_09-32-17PM/oui/jlib/oracle_ice.jar:/tmp/O
      raInstall2011-09-01_09-32-17PM/oui/jlib/help4.jar:/tmp/OraInstall2011-09-01_09-3
      2-17PM/oui/jlib/help4-nls.jar:/tmp/OraInstall2011-09-01_09-32-17PM/oui/jlib/ewt3
      .jar:/tmp/OraInstall2011-09-01_09-32-17PM/oui/jlib/ewt3-swingaccess.jar:/tmp/Ora
      Install2011-09-01_09-32-17PM/oui/jlib/ewt3-nls.jar:/tmp/OraInstall2011-09-01_09-
      32-17PM/oui/jlib/swingaccess.jar::/tmp/OraInstall2011-09-01_09-32-17PM/oui/jlib/
      jewt4.jar:/tmp/OraInstall2011-09-01_09-32-17PM/oui/jlib/jewt4-nls.jar:/tmp/OraIn
      stall2011-09-01_09-32-17PM/oui/jlib/orai18n-collation.jar:/tmp/OraInstall2011-09
      -01_09-32-17PM/oui/jlib/orai18n-mapping.jar:/tmp/OraInstall2011-09-01_09-32-17PM
      /oui/jlib/ojmisc.jar:/tmp/OraInstall2011-09-01_09-32-17PM/oui/jlib/xml.jar:/tmp/
      OraInstall2011-09-01_09-32-17PM/oui/jlib/srvm.jar:/tmp/OraInstall2011-09-01_09-3
      2-17PM/oui/jlib/srvmasm.jar
      oracle.install.ivw.crs.driver.CRSInstaller
      -scratchPath
      /tmp/OraInstall2011-09-01_09-32-17PM
      -sourceLoc
      /BACKUP/JUAN1/grid/install/../stage/products.xml
      -sourceType
      network
      -timestamp
      2011-09-01_09-32-17PM
      -formCluster
      INFO: Loading data from: jar:file:/tmp/OraInstall2011-09-01_09-32-17PM/ext/jlib/
      installcommons_1.0.0b.jar!/oracle/install/driver/oui/resource/ConfigCommandMappi
      ngs.xml
      INFO: Loading beanstore from jar:file:/tmp/OraInstall2011-09-01_09-32-17PM/ext/j
      lib/installcommons_1.0.0b.jar!/oracle/install/driver/oui/resource/ConfigCommandM
      appings.xml
      INFO: Restoring class oracle.install.driver.oui.ConfigCmdMappings from jar:file:
      /tmp/OraInstall2011-09-01_09-32-17PM/ext/jlib/installcommons_1.0.0b.jar!/oracle/
      install/driver/oui/resource/ConfigCommandMappings.xml
      INFO: Verifying target environment...
      INFO: Checking whether the IP address of the localhost could be determined...
      INFO: Completed verification of target environment.
      INFO: inventory location is/ORA_ASM/oraInventory
      INFO: Is CRS Installed false
      INFO: inventory location is/ORA_ASM/oraInventory
      INFO: Inventory exists: true
      INFO: inventory location is/ORA_ASM/oraInventory
      INFO: Registering setup bean
      INFO: Building Flow
      INFO: Loading condition class oracle.install.commons.flow.condition.SystemProper
      tyCondition
      INFO: Building the flow graph
      INFO: Loaded state AutoUpdatesOptionsUI
      INFO: Loaded state UpdatesListUI
      INFO: Loaded state finishupdates
      INFO: Building the flow graph
      INFO: Loaded state init
      INFO: Loaded state autoupdatesDecider
      INFO: Loaded state AutoUpdatesOptionsUI
      INFO: Loaded state UpdatesListUI
      INFO: Loaded state ClusterInfoUI
      INFO: Loaded state InstallOptionsUI
      INFO: Loaded state ChecklistUI
      INFO: Loaded state InstallTypeUI
      INFO: Loaded state QuickInstallUI
      INFO: Loaded state productLanguage
      INFO: Loaded state flowDecider
      INFO: Loaded state CRSNodeSelectionUI
      INFO: Loaded state SCANInformationUI
      INFO: Loaded state getASMSNMPPassword
      INFO: Loaded state GridPlugPlayInfoUI
      INFO: Loaded state CRSNodeInformationUI
      INFO: Loaded state getSubnetInformation
      INFO: Loaded state ConfigWizard
      INFO: Loaded state NetworkInterfaceUI
      INFO: Loaded state StorageOptionUI
      INFO: Loaded state ASMDiskGroupOption
      INFO: Loaded state CreateASMDiskGroup
      INFO: Loaded state ASMInstanceCredentialsGUI
      INFO: Loaded state OCRStorageUI
      INFO: Loaded state VDSKStorageUI
      INFO: Loaded state FailureIsolationUI
      INFO: Loaded state getPrivilegedOSGroups
      INFO: Loaded state preInstallLocation
      INFO: Loaded state InstallLocationUI
      INFO: Loaded state CRSInstallLocationUI
      INFO: Loaded state inventory
      INFO: Loaded state prereqExecutionDecider
      INFO: Loaded state performChecks
      INFO: Loaded state showSummary
      INFO: Loaded state setup
      INFO: Loaded state finish
      INFO: Linking states
      INFO: State[ASMDiskGroupOption]: route=createdg; to=CreateASMDiskGroup
      INFO: State[ASMDiskGroupOption]: route=nocreatedg; to=ASMInstanceCredentialsGUI
      INFO: Condition of state[ASMDiskGroupOption]: route=mismatched; to=CreateASMDisk
      Group
      INFO: State[ASMInstanceCredentialsGUI]: route=FRESH_HA_INSTALL; to=getPrivileged
      OSGroups
      INFO: State[ASMInstanceCredentialsGUI]: route=IPMI_SUPPORTED; to=FailureIsolatio
      nUI
      INFO: State[ASMInstanceCredentialsGUI]: route=IPMI_UNSUPPORTED; to=getPrivileged
      OSGroups
      INFO: Condition of state[ASMInstanceCredentialsGUI]: route=inventory; to=invento
      ry
      INFO: Condition of state[ASMInstanceCredentialsGUI]: route=prereq; to=prereqExec
      utionDecider
      INFO: State[AutoUpdatesOptionsUI]: route=NO_AUTO_UPDATES; to=InstallOptionsUI
      INFO: State[AutoUpdatesOptionsUI]: route=success; to=UpdatesListUI
      ...skipping...
      INFO: State[CRSNodeSelectionUI]: route=NON_GI_HOME_UPGRADE; to=SCANInformationUI
      INFO: State[CRSNodeSelectionUI]: route=wizard; to=ConfigWizard
      INFO: State[ChecklistUI]: route=success; to=InstallTypeUI
      INFO: State[ClusterInfoUI]: route=success; to=QuickInstallUI
      INFO: State[ConfigWizard]: route=config; to=NetworkInterfaceUI
      INFO: State[ConfigWizard]: route=giupgrade; to=prereqExecutionDecider
      INFO: State[ConfigWizard]: route=upgrade; to=SCANInformationUI
      INFO: State[CreateASMDiskGroup]: route=success; to=ASMInstanceCredentialsGUI
      INFO: State[FailureIsolationUI]: route=success; to=getPrivilegedOSGroups
      INFO: State[GridPlugPlayInfoUI]: route=success; to=CRSNodeInformationUI
      INFO: State[InstallLocationUI]: route=INVENTORY_ABSENT; to=inventory
      INFO: State[InstallLocationUI]: route=success; to=prereqExecutionDecider
      INFO: State[InstallOptionsUI]: route=crs; to=InstallTypeUI
      INFO: State[InstallOptionsUI]: route=success; to=productLanguage
      INFO: State[InstallTypeUI]: route=advanced; to=productLanguage
      INFO: State[InstallTypeUI]: route=typical; to=ClusterInfoUI
      INFO: Condition of state[InstallTypeUI]: route=matched; to=productLanguage
      INFO: State[NetworkInterfaceUI]: route=success; to=StorageOptionUI
      INFO: State[OCRStorageUI]: route=success; to=VDSKStorageUI
      INFO: State[QuickInstallUI]: route=ASM; to=CreateASMDiskGroup
      INFO: State[QuickInstallUI]: route=inventory; to=inventory
      INFO: State[QuickInstallUI]: route=prereq; to=prereqExecutionDecider
      INFO: State[SCANInformationUI]: route=noupgradeASM; to=getPrivilegedOSGroups
      ...skipping...
      INFO: State[init]: route=success; to=autoupdatesDecider
      INFO: State[inventory]: route=success; to=prereqExecutionDecider
      INFO: State[performChecks]: route=success; to=showSummary
      INFO: State[preInstallLocation]: route=CRS_NO; to=InstallLocationUI
      INFO: State[preInstallLocation]: route=CRS_YES; to=CRSInstallLocationUI
      INFO: Condition of state[preInstallLocation]: route=matched; to=CRSInstallLocati
      onUI
      INFO: State[prereqExecutionDecider]: route=executeprereqs; to=performChecks
      INFO: State[prereqExecutionDecider]: route=ignoreprereqs; to=showSummary
      INFO: State[productLanguage]: route=productlanguage_yes; to=flowDecider
      INFO: Condition of state[productLanguage]: route=matched; to=flowDecider
      INFO: State[setup]: route=success; to=finish
      INFO: State[showSummary]: route=success; to=setup
      INFO: State[AutoUpdatesOptionsUI]: route=NO_AUTO_UPDATES; to=finishupdates
      INFO: State[AutoUpdatesOptionsUI]: route=success; to=UpdatesListUI
      INFO: State[UpdatesListUI]: route=DOWNLOAD_UPDATES_FINISHED; to=finishupdates
      INFO: Successfully built the flow
      INFO: Opening bean stores from which the beans can be loaded
      INFO: Loading beanstore from a given input stream
      INFO: Translating external format into raw format
      INFO: Loading flow data beans
      INFO: [INS-07001] Value for property 'ClusterwareName' not found in the bean sto
      re.
      INFO: [INS-07001] Value for property 'ClusterNodes' not found in the bean store.
      INFO: [INS-07001] Value for property 'ClusterwareType' not found in the bean sto
      re.
      INFO: [INS-07001] Value for property 'oracle_install_crs_SCANName' not found in
      the bean store.
      ...skipping...
      INFO: oracle.install.ivw.crs.view.InstallOptionsUI added to View Type Registry w
      ith the key as [InstallOptionsUI]
      INFO: Adding View[type: oracle.install.ivw.crs.view.ChecklistGUI viewId: Checkli
      stUI uiType: null]
      INFO: oracle.install.ivw.crs.view.ChecklistGUI added to View Type Registry with
      the key as [ChecklistUI]
      INFO: Adding View[type: oracle.install.ivw.crs.view.InstallTypeGUI viewId: Insta
      llTypeUI uiType: null]
      INFO: oracle.install.ivw.crs.view.InstallTypeGUI added to View Type Registry wit
      h the key as [InstallTypeUI]
      INFO: Adding View[type: oracle.install.ivw.crs.view.QuickInstallGUI viewId: Quic
      kInstallUI uiType: null]
      INFO: oracle.install.ivw.crs.view.QuickInstallGUI added to View Type Registry wi
      th the key as [QuickInstallUI]
      INFO: Adding View[type: oracle.install.ivw.crs.view.InstallLocationUI viewId: nu
      ll uiType: null]
      INFO: oracle.install.ivw.crs.view.InstallLocationUI added to View Type Registry
      with the key as [InstallLocationUI]
      INFO: Adding View[type: oracle.install.ivw.crs.view.CRSInstallLocationGUI viewId
      : CRSInstallLocationUI uiType: null]
      INFO: oracle.install.ivw.crs.view.CRSInstallLocationGUI added to View Type Regis
      try with the key as [CRSInstallLocationUI]
      INFO: Adding View[type: oracle.install.ivw.crs.view.GridPlugPlayInfoUI viewId: n
      ...skipping...
      INFO: oracle.install.ivw.crs.view.InstallOptionsUI added to View Type Registry w
      ith the key as [InstallOptionsUI]
      INFO: Adding View[type: oracle.install.ivw.crs.view.ChecklistGUI viewId: Checkli
      stUI uiType: null]
      INFO: oracle.install.ivw.crs.view.ChecklistGUI added to View Type Registry with
      the key as [ChecklistUI]
      INFO: Adding View[type: oracle.install.ivw.crs.view.InstallTypeGUI viewId: Insta
      llTypeUI uiType: null]
      INFO: oracle.install.ivw.crs.view.InstallTypeGUI added to View Type Registry wit
      h the key as [InstallTypeUI]
      INFO: Adding View[type: oracle.install.ivw.crs.view.QuickInstallGUI viewId: Quic
      kInstallUI uiType: null]
      INFO: oracle.install.ivw.crs.view.QuickInstallGUI added to View Type Registry wi
      th the key as [QuickInstallUI]
      INFO: Adding View[type: oracle.install.ivw.crs.view.InstallLocationUI viewId: nu
      ll uiType: null]
      INFO: oracle.install.ivw.crs.view.InstallLocationUI added to View Type Registry
      with the key as [InstallLocationUI]
      INFO: Adding View[type: oracle.install.ivw.crs.view.CRSInstallLocationGUI viewId
      : CRSInstallLocationUI uiType: null]
      INFO: oracle.install.ivw.crs.view.CRSInstallLocationGUI added to View Type Regis
      try with the key as [CRSInstallLocationUI]
      INFO: Adding View[type: oracle.install.ivw.crs.view.GridPlugPlayInfoUI viewId: n
      ...skipping...
      INFO: Validating state <getPrivilegedOSGroups>
      INFO: ... PrivilegedOSGroupValidator: entering validate()
      SEVERE: [FATAL] [INS-30060] Check for group existence failed.
      CAUSE: Unexpected error occurred while trying to check for group existence.
      ACTION: Refer to the logs or contact Oracle Support Services. Note for advanc
      ed users: Launch the installer by passing the following flag ''-ignoreInternalDr
      iverError''..
      Refer associated stacktrace #oracle.install.commons.util.exception.DefaultErrorA
      dvisor:2295
      INFO: Advice is ABORT
      INFO: Adding ExitStatus INVALID_USER_INPUT to the exit status set
      INFO: Completed validating state <getPrivilegedOSGroups>
      INFO: Terminating all background operations
      INFO: Terminated all background operations
      INFO: Transition aborted
      INFO: Rolled back to state <getPrivilegedOSGroups>
      INFO: Pause Oracle Grid Infrastructure
      INFO: Resume Oracle Grid Infrastructure
      INFO: Finding the most appropriate exit status for the current application
      INFO: Exit Status is -2
      INFO: Shutdown Oracle Grid Infrastructure
        • 1. Re: INS 300-60 Check for group existence failed
          Sebastian Solbach -Dba Community-Oracle
          Hi,

          what groups is your installation user in?
          id <installuser>

          Do you have oinstall and dba groups on this server (or similar).

          Regards
          Sebastian
          • 2. Re: INS 300-60 Check for group existence failed
            user2968319
            Maybe it is the problem described in Metalink Note 1268391.1 :

            The new module to check requirements on 11gR2 creates a CVU* directory under /tmp directory with 755 permissions (at this case /tmp/CVU_11.2.0.2.0_grid). If this directory already exists, it is reused.

            By some reason this directory already exists and it is owned by other user:

            ls -la /tmp//CVU_11.2.0.2.0_grid
            drwxr-xr-x 3 oracle oinstall 4096 Nov 3 18:37 .
            ...

            Therefore the files can't be created/removed and a permission error is reported... Unfortunately the installer gives a misunderstanding error about permissions.

            Another possible cause is that the "PHCO_40381" HPUX required Patch is missing

            Document 983713.1 HP-UX: 11gR2 runInstaller Fails with "An internal error occurred within cluster verification framework"

            Solution


            - Change ownership of CVU directory. For instance, if you are installing using grid:oinstall user:

            chown -R grid:oinstall /tmp/CVU_11.2.0.2.0_grid
            • 3. Re: INS 300-60 Check for group existence failed
              933663
              I had the same problem. I created asmdba, asmadmin and asmoper groups and added oracle user to these groups. This solved the problem.