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3 Replies Latest reply: Apr 27, 2012 1:42 AM by 933663 RSS

INS 300-60 Check for group existence failed

886000 Newbie
Currently Being Moderated
Hello,
we are facing this problem while installing Oracle Grid Infrastructure 11.2.0.2 on Itanium server (ia64 hp server rx6600) with HP-UX B.11.31.

Appear this message error:

*[INS-30060] Check for group existence failed.*

Cause- Unexpected error occurred while trying to check for group existence.
Action- Refer to the logs or contact Oracle Support Services. Note for advanced users: Launch the installer by passing the following flag "-ignoreInternalDriveError".

Anyboyd have an idea what's happening?

In the same box We have Data Bases Oracle 10.2.0.4

This is part of the file installActions.....

/ORA_ASM/oraInventory/logs/installActions2011-09-01_09-32-17PM.>
Using paramFile: /BACKUP/JUAN1/grid/install/oraparam.ini


Checking Temp space: must be greater than 415 MB. Actual 1890 MB Passed
Checking swap space: must be greater than 150 MB. Actual 25658 MB Passed
Checking monitor: must be configured to display at least 256 colors. Actual 1
6777216 Passed

The commandline for unzip:
/BACKUP/JUAN1/grid/install/unzip -qqqo ../stage/Components/oracle.jdk/1.5.0.20.0
/1/DataFiles/\*.jar -d /tmp/OraInstall2011-09-01_09-32-17PM
Using the umask value '022' available from oraparam.ini

Execvp of the child jre : the cmdline is /tmp/OraInstall2011-09-01_09-32-17PM/jd
k/jre/bin/java, and the argv is
/tmp/OraInstall2011-09-01_09-32-17PM/jdk/jre/bin/java
-Doracle.installer.library_loc=/tmp/OraInstall2011-09-01_09-32-17PM/oui/lib/hpun
ix
-Doracle.installer.oui_loc=/tmp/OraInstall2011-09-01_09-32-17PM/oui
-Doracle.installer.bootstrap=TRUE
-Doracle.installer.startup_location=/BACKUP/JUAN1/grid/install
-Doracle.installer.jre_loc=/tmp/OraInstall2011-09-01_09-32-17PM/jdk/jre
-Doracle.installer.nlsEnabled="TRUE"
-Doracle.installer.prereqConfigLoc=
-Doracle.installer.unixVersion=B.11.31
-Doracle.install.setup.workDir=/BACKUP/JUAN1/grid
-d64
-mx150m
-cp
/tmp/OraInstall2011-09-01_09-32-17PM::/tmp/OraInstall2011-09-01_09-32-17PM/ext/j
lib/orai18n-mapping.jar:/tmp/OraInstall2011-09-01_09-32-17PM/ext/jlib/orai18n-ut
ility.jar:/tmp/OraInstall2011-09-01_09-32-17PM/ext/jlib/remoteinterfaces.jar:/tm
p/OraInstall2011-09-01_09-32-17PM/ext/jlib/ssh.jar:/tmp/OraInstall2011-09-01_09-
32-17PM/ext/jlib/jsch.jar:/tmp/OraInstall2011-09-01_09-32-17PM/ext/jlib/cvu.jar:
/tmp/OraInstall2011-09-01_09-32-17PM/ext/jlib/prov_fixup.jar:/tmp/OraInstall2011
-09-01_09-32-17PM/ext/jlib/instcommon.jar:/tmp/OraInstall2011-09-01_09-32-17PM/e
xt/jlib/OraPrereq.jar:/tmp/OraInstall2011-09-01_09-32-17PM/ext/jlib/OraPrereqChe
cks.jar:/tmp/OraInstall2011-09-01_09-32-17PM/ext/jlib/instcrs.jar:/tmp/OraInstal
l2011-09-01_09-32-17PM/ext/jlib/installcommons_1.0.0b.jar:/tmp/OraInstall2011-09
-01_09-32-17PM/oui/jlib/OraInstaller.jar:/tmp/OraInstall2011-09-01_09-32-17PM/ou
i/jlib/oneclick.jar:/tmp/OraInstall2011-09-01_09-32-17PM/oui/jlib/xmlparserv2.ja
r:/tmp/OraInstall2011-09-01_09-32-17PM/oui/jlib/share.jar:/tmp/OraInstall2011-09
-01_09-32-17PM/oui/jlib/OraInstallerNet.jar:/tmp/OraInstall2011-09-01_09-32-17PM
/oui/jlib/emCfg.jar:/tmp/OraInstall2011-09-01_09-32-17PM/oui/jlib/emocmutl.jar:/
tmp/OraInstall2011-09-01_09-32-17PM/oui/jlib/OraPrereq.jar:/tmp/OraInstall2011-0
9-01_09-32-17PM/oui/jlib/jsch.jar:/tmp/OraInstall2011-09-01_09-32-17PM/oui/jlib/
ssh.jar:/tmp/OraInstall2011-09-01_09-32-17PM/oui/jlib/remoteinterfaces.jar:/tmp/
OraInstall2011-09-01_09-32-17PM/oui/jlib/http_client.jar:../stage/Components/ora
cle.swd.opatch/11.2.0.2.0/1/DataFiles/jlib/opatch.jar:../stage/Components/oracle
.swd.opatch/11.2.0.2.0/1/DataFiles/jlib/opatchactions.jar:../stage/Components/or
acle.swd.opatch/11.2.0.2.0/1/DataFiles/jlib/opatchprereq.jar:../stage/Components
/oracle.swd.opatch/11.2.0.2.0/1/DataFiles/jlib/opatchutil.jar:/tmp/OraInstall201
1-09-01_09-32-17PM/oui/jlib/OraCheckPoint.jar:/tmp/OraInstall2011-09-01_09-32-17
PM/oui/jlib/InstImages.jar:/tmp/OraInstall2011-09-01_09-32-17PM/oui/jlib/InstHel
p.jar:/tmp/OraInstall2011-09-01_09-32-17PM/oui/jlib/InstHelp_de.jar:/tmp/OraInst
all2011-09-01_09-32-17PM/oui/jlib/InstHelp_es.jar:/tmp/OraInstall2011-09-01_09-3
2-17PM/oui/jlib/InstHelp_fr.jar:/tmp/OraInstall2011-09-01_09-32-17PM/oui/jlib/In
stHelp_it.jar:/tmp/OraInstall2011-09-01_09-32-17PM/oui/jlib/InstHelp_ja.jar:/tmp
/OraInstall2011-09-01_09-32-17PM/oui/jlib/InstHelp_ko.jar:/tmp/OraInstall2011-09
-01_09-32-17PM/oui/jlib/InstHelp_pt_BR.jar:/tmp/OraInstall2011-09-01_09-32-17PM/
oui/jlib/InstHelp_zh_CN.jar:/tmp/OraInstall2011-09-01_09-32-17PM/oui/jlib/InstHe
lp_zh_TW.jar:/tmp/OraInstall2011-09-01_09-32-17PM/oui/jlib/oracle_ice.jar:/tmp/O
raInstall2011-09-01_09-32-17PM/oui/jlib/help4.jar:/tmp/OraInstall2011-09-01_09-3
2-17PM/oui/jlib/help4-nls.jar:/tmp/OraInstall2011-09-01_09-32-17PM/oui/jlib/ewt3
.jar:/tmp/OraInstall2011-09-01_09-32-17PM/oui/jlib/ewt3-swingaccess.jar:/tmp/Ora
Install2011-09-01_09-32-17PM/oui/jlib/ewt3-nls.jar:/tmp/OraInstall2011-09-01_09-
32-17PM/oui/jlib/swingaccess.jar::/tmp/OraInstall2011-09-01_09-32-17PM/oui/jlib/
jewt4.jar:/tmp/OraInstall2011-09-01_09-32-17PM/oui/jlib/jewt4-nls.jar:/tmp/OraIn
stall2011-09-01_09-32-17PM/oui/jlib/orai18n-collation.jar:/tmp/OraInstall2011-09
-01_09-32-17PM/oui/jlib/orai18n-mapping.jar:/tmp/OraInstall2011-09-01_09-32-17PM
/oui/jlib/ojmisc.jar:/tmp/OraInstall2011-09-01_09-32-17PM/oui/jlib/xml.jar:/tmp/
OraInstall2011-09-01_09-32-17PM/oui/jlib/srvm.jar:/tmp/OraInstall2011-09-01_09-3
2-17PM/oui/jlib/srvmasm.jar
oracle.install.ivw.crs.driver.CRSInstaller
-scratchPath
/tmp/OraInstall2011-09-01_09-32-17PM
-sourceLoc
/BACKUP/JUAN1/grid/install/../stage/products.xml
-sourceType
network
-timestamp
2011-09-01_09-32-17PM
-formCluster
INFO: Loading data from: jar:file:/tmp/OraInstall2011-09-01_09-32-17PM/ext/jlib/
installcommons_1.0.0b.jar!/oracle/install/driver/oui/resource/ConfigCommandMappi
ngs.xml
INFO: Loading beanstore from jar:file:/tmp/OraInstall2011-09-01_09-32-17PM/ext/j
lib/installcommons_1.0.0b.jar!/oracle/install/driver/oui/resource/ConfigCommandM
appings.xml
INFO: Restoring class oracle.install.driver.oui.ConfigCmdMappings from jar:file:
/tmp/OraInstall2011-09-01_09-32-17PM/ext/jlib/installcommons_1.0.0b.jar!/oracle/
install/driver/oui/resource/ConfigCommandMappings.xml
INFO: Verifying target environment...
INFO: Checking whether the IP address of the localhost could be determined...
INFO: Completed verification of target environment.
INFO: inventory location is/ORA_ASM/oraInventory
INFO: Is CRS Installed false
INFO: inventory location is/ORA_ASM/oraInventory
INFO: Inventory exists: true
INFO: inventory location is/ORA_ASM/oraInventory
INFO: Registering setup bean
INFO: Building Flow
INFO: Loading condition class oracle.install.commons.flow.condition.SystemProper
tyCondition
INFO: Building the flow graph
INFO: Loaded state AutoUpdatesOptionsUI
INFO: Loaded state UpdatesListUI
INFO: Loaded state finishupdates
INFO: Building the flow graph
INFO: Loaded state init
INFO: Loaded state autoupdatesDecider
INFO: Loaded state AutoUpdatesOptionsUI
INFO: Loaded state UpdatesListUI
INFO: Loaded state ClusterInfoUI
INFO: Loaded state InstallOptionsUI
INFO: Loaded state ChecklistUI
INFO: Loaded state InstallTypeUI
INFO: Loaded state QuickInstallUI
INFO: Loaded state productLanguage
INFO: Loaded state flowDecider
INFO: Loaded state CRSNodeSelectionUI
INFO: Loaded state SCANInformationUI
INFO: Loaded state getASMSNMPPassword
INFO: Loaded state GridPlugPlayInfoUI
INFO: Loaded state CRSNodeInformationUI
INFO: Loaded state getSubnetInformation
INFO: Loaded state ConfigWizard
INFO: Loaded state NetworkInterfaceUI
INFO: Loaded state StorageOptionUI
INFO: Loaded state ASMDiskGroupOption
INFO: Loaded state CreateASMDiskGroup
INFO: Loaded state ASMInstanceCredentialsGUI
INFO: Loaded state OCRStorageUI
INFO: Loaded state VDSKStorageUI
INFO: Loaded state FailureIsolationUI
INFO: Loaded state getPrivilegedOSGroups
INFO: Loaded state preInstallLocation
INFO: Loaded state InstallLocationUI
INFO: Loaded state CRSInstallLocationUI
INFO: Loaded state inventory
INFO: Loaded state prereqExecutionDecider
INFO: Loaded state performChecks
INFO: Loaded state showSummary
INFO: Loaded state setup
INFO: Loaded state finish
INFO: Linking states
INFO: State[ASMDiskGroupOption]: route=createdg; to=CreateASMDiskGroup
INFO: State[ASMDiskGroupOption]: route=nocreatedg; to=ASMInstanceCredentialsGUI
INFO: Condition of state[ASMDiskGroupOption]: route=mismatched; to=CreateASMDisk
Group
INFO: State[ASMInstanceCredentialsGUI]: route=FRESH_HA_INSTALL; to=getPrivileged
OSGroups
INFO: State[ASMInstanceCredentialsGUI]: route=IPMI_SUPPORTED; to=FailureIsolatio
nUI
INFO: State[ASMInstanceCredentialsGUI]: route=IPMI_UNSUPPORTED; to=getPrivileged
OSGroups
INFO: Condition of state[ASMInstanceCredentialsGUI]: route=inventory; to=invento
ry
INFO: Condition of state[ASMInstanceCredentialsGUI]: route=prereq; to=prereqExec
utionDecider
INFO: State[AutoUpdatesOptionsUI]: route=NO_AUTO_UPDATES; to=InstallOptionsUI
INFO: State[AutoUpdatesOptionsUI]: route=success; to=UpdatesListUI
...skipping...
INFO: State[CRSNodeSelectionUI]: route=NON_GI_HOME_UPGRADE; to=SCANInformationUI
INFO: State[CRSNodeSelectionUI]: route=wizard; to=ConfigWizard
INFO: State[ChecklistUI]: route=success; to=InstallTypeUI
INFO: State[ClusterInfoUI]: route=success; to=QuickInstallUI
INFO: State[ConfigWizard]: route=config; to=NetworkInterfaceUI
INFO: State[ConfigWizard]: route=giupgrade; to=prereqExecutionDecider
INFO: State[ConfigWizard]: route=upgrade; to=SCANInformationUI
INFO: State[CreateASMDiskGroup]: route=success; to=ASMInstanceCredentialsGUI
INFO: State[FailureIsolationUI]: route=success; to=getPrivilegedOSGroups
INFO: State[GridPlugPlayInfoUI]: route=success; to=CRSNodeInformationUI
INFO: State[InstallLocationUI]: route=INVENTORY_ABSENT; to=inventory
INFO: State[InstallLocationUI]: route=success; to=prereqExecutionDecider
INFO: State[InstallOptionsUI]: route=crs; to=InstallTypeUI
INFO: State[InstallOptionsUI]: route=success; to=productLanguage
INFO: State[InstallTypeUI]: route=advanced; to=productLanguage
INFO: State[InstallTypeUI]: route=typical; to=ClusterInfoUI
INFO: Condition of state[InstallTypeUI]: route=matched; to=productLanguage
INFO: State[NetworkInterfaceUI]: route=success; to=StorageOptionUI
INFO: State[OCRStorageUI]: route=success; to=VDSKStorageUI
INFO: State[QuickInstallUI]: route=ASM; to=CreateASMDiskGroup
INFO: State[QuickInstallUI]: route=inventory; to=inventory
INFO: State[QuickInstallUI]: route=prereq; to=prereqExecutionDecider
INFO: State[SCANInformationUI]: route=noupgradeASM; to=getPrivilegedOSGroups
...skipping...
INFO: State[init]: route=success; to=autoupdatesDecider
INFO: State[inventory]: route=success; to=prereqExecutionDecider
INFO: State[performChecks]: route=success; to=showSummary
INFO: State[preInstallLocation]: route=CRS_NO; to=InstallLocationUI
INFO: State[preInstallLocation]: route=CRS_YES; to=CRSInstallLocationUI
INFO: Condition of state[preInstallLocation]: route=matched; to=CRSInstallLocati
onUI
INFO: State[prereqExecutionDecider]: route=executeprereqs; to=performChecks
INFO: State[prereqExecutionDecider]: route=ignoreprereqs; to=showSummary
INFO: State[productLanguage]: route=productlanguage_yes; to=flowDecider
INFO: Condition of state[productLanguage]: route=matched; to=flowDecider
INFO: State[setup]: route=success; to=finish
INFO: State[showSummary]: route=success; to=setup
INFO: State[AutoUpdatesOptionsUI]: route=NO_AUTO_UPDATES; to=finishupdates
INFO: State[AutoUpdatesOptionsUI]: route=success; to=UpdatesListUI
INFO: State[UpdatesListUI]: route=DOWNLOAD_UPDATES_FINISHED; to=finishupdates
INFO: Successfully built the flow
INFO: Opening bean stores from which the beans can be loaded
INFO: Loading beanstore from a given input stream
INFO: Translating external format into raw format
INFO: Loading flow data beans
INFO: [INS-07001] Value for property 'ClusterwareName' not found in the bean sto
re.
INFO: [INS-07001] Value for property 'ClusterNodes' not found in the bean store.
INFO: [INS-07001] Value for property 'ClusterwareType' not found in the bean sto
re.
INFO: [INS-07001] Value for property 'oracle_install_crs_SCANName' not found in
the bean store.
...skipping...
INFO: oracle.install.ivw.crs.view.InstallOptionsUI added to View Type Registry w
ith the key as [InstallOptionsUI]
INFO: Adding View[type: oracle.install.ivw.crs.view.ChecklistGUI viewId: Checkli
stUI uiType: null]
INFO: oracle.install.ivw.crs.view.ChecklistGUI added to View Type Registry with
the key as [ChecklistUI]
INFO: Adding View[type: oracle.install.ivw.crs.view.InstallTypeGUI viewId: Insta
llTypeUI uiType: null]
INFO: oracle.install.ivw.crs.view.InstallTypeGUI added to View Type Registry wit
h the key as [InstallTypeUI]
INFO: Adding View[type: oracle.install.ivw.crs.view.QuickInstallGUI viewId: Quic
kInstallUI uiType: null]
INFO: oracle.install.ivw.crs.view.QuickInstallGUI added to View Type Registry wi
th the key as [QuickInstallUI]
INFO: Adding View[type: oracle.install.ivw.crs.view.InstallLocationUI viewId: nu
ll uiType: null]
INFO: oracle.install.ivw.crs.view.InstallLocationUI added to View Type Registry
with the key as [InstallLocationUI]
INFO: Adding View[type: oracle.install.ivw.crs.view.CRSInstallLocationGUI viewId
: CRSInstallLocationUI uiType: null]
INFO: oracle.install.ivw.crs.view.CRSInstallLocationGUI added to View Type Regis
try with the key as [CRSInstallLocationUI]
INFO: Adding View[type: oracle.install.ivw.crs.view.GridPlugPlayInfoUI viewId: n
...skipping...
INFO: oracle.install.ivw.crs.view.InstallOptionsUI added to View Type Registry w
ith the key as [InstallOptionsUI]
INFO: Adding View[type: oracle.install.ivw.crs.view.ChecklistGUI viewId: Checkli
stUI uiType: null]
INFO: oracle.install.ivw.crs.view.ChecklistGUI added to View Type Registry with
the key as [ChecklistUI]
INFO: Adding View[type: oracle.install.ivw.crs.view.InstallTypeGUI viewId: Insta
llTypeUI uiType: null]
INFO: oracle.install.ivw.crs.view.InstallTypeGUI added to View Type Registry wit
h the key as [InstallTypeUI]
INFO: Adding View[type: oracle.install.ivw.crs.view.QuickInstallGUI viewId: Quic
kInstallUI uiType: null]
INFO: oracle.install.ivw.crs.view.QuickInstallGUI added to View Type Registry wi
th the key as [QuickInstallUI]
INFO: Adding View[type: oracle.install.ivw.crs.view.InstallLocationUI viewId: nu
ll uiType: null]
INFO: oracle.install.ivw.crs.view.InstallLocationUI added to View Type Registry
with the key as [InstallLocationUI]
INFO: Adding View[type: oracle.install.ivw.crs.view.CRSInstallLocationGUI viewId
: CRSInstallLocationUI uiType: null]
INFO: oracle.install.ivw.crs.view.CRSInstallLocationGUI added to View Type Regis
try with the key as [CRSInstallLocationUI]
INFO: Adding View[type: oracle.install.ivw.crs.view.GridPlugPlayInfoUI viewId: n
...skipping...
INFO: Validating state <getPrivilegedOSGroups>
INFO: ... PrivilegedOSGroupValidator: entering validate()
SEVERE: [FATAL] [INS-30060] Check for group existence failed.
CAUSE: Unexpected error occurred while trying to check for group existence.
ACTION: Refer to the logs or contact Oracle Support Services. Note for advanc
ed users: Launch the installer by passing the following flag ''-ignoreInternalDr
iverError''..
Refer associated stacktrace #oracle.install.commons.util.exception.DefaultErrorA
dvisor:2295
INFO: Advice is ABORT
INFO: Adding ExitStatus INVALID_USER_INPUT to the exit status set
INFO: Completed validating state <getPrivilegedOSGroups>
INFO: Terminating all background operations
INFO: Terminated all background operations
INFO: Transition aborted
INFO: Rolled back to state <getPrivilegedOSGroups>
INFO: Pause Oracle Grid Infrastructure
INFO: Resume Oracle Grid Infrastructure
INFO: Finding the most appropriate exit status for the current application
INFO: Exit Status is -2
INFO: Shutdown Oracle Grid Infrastructure
  • 1. Re: INS 300-60 Check for group existence failed
    Sebastian Solbach (DBA Community) Guru
    Currently Being Moderated
    Hi,

    what groups is your installation user in?
    id <installuser>

    Do you have oinstall and dba groups on this server (or similar).

    Regards
    Sebastian
  • 2. Re: INS 300-60 Check for group existence failed
    user2968319 Newbie
    Currently Being Moderated
    Maybe it is the problem described in Metalink Note 1268391.1 :

    The new module to check requirements on 11gR2 creates a CVU* directory under /tmp directory with 755 permissions (at this case /tmp/CVU_11.2.0.2.0_grid). If this directory already exists, it is reused.

    By some reason this directory already exists and it is owned by other user:

    ls -la /tmp//CVU_11.2.0.2.0_grid
    drwxr-xr-x 3 oracle oinstall 4096 Nov 3 18:37 .
    ...

    Therefore the files can't be created/removed and a permission error is reported... Unfortunately the installer gives a misunderstanding error about permissions.

    Another possible cause is that the "PHCO_40381" HPUX required Patch is missing

    Document 983713.1 HP-UX: 11gR2 runInstaller Fails with "An internal error occurred within cluster verification framework"

    Solution


    - Change ownership of CVU directory. For instance, if you are installing using grid:oinstall user:

    chown -R grid:oinstall /tmp/CVU_11.2.0.2.0_grid
  • 3. Re: INS 300-60 Check for group existence failed
    933663 Newbie
    Currently Being Moderated
    I had the same problem. I created asmdba, asmadmin and asmoper groups and added oracle user to these groups. This solved the problem.

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  • Correct Answers - 10 points
  • Helpful Answers - 5 points