1 Reply Latest reply on Sep 8, 2011 9:45 PM by Sandeep Gandhi, Consultant

    Return items back to supplier

    user12156361
      In oracle ebs R12, How to handle returns to supplier for the warranty items that have been returned to us (we buy and then sell) by the customers. Thanks!
      What is the process followed?
        • 1. Re: Return items back to supplier
          Sandeep Gandhi, Consultant
          Process RMA from the customer.
          Move the returned inventory to the org where the original PO was received.
          Perform a return-to-vendor (RTV) transaction on the original po (assuming the PO is not finally closed)

          Generate a debit memo if necessary.
          Receive the replacement part.
          Apply the debit memo to pay for the replacement part.
          OR
          Do not generate debit memo at all.

          Hope this helps
          Sandeep Gandhi
          Independent Consultant