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Sun Server Support

887503Sep 11 2011 — edited Sep 12 2011
Hi,

we Brought 5 sun server X4170 and when i check the CSI number it on my dealer Name , when i ask my dealer they told support always will be in dealer name . Is it corrcet ? coz i cant add that to my oracle support account since Organisation name is different .

Kindly advise .

Regards ,

Sumith

Comments

Madhusudhan. M

Office 365 editions require locally installed supported versions of Office applications. See https://support.oracle.com/epmos/faces/DocumentDisplay?id=1581197.1.

Hope you rebooted server after changing heap settings. check out logs for any errors ?

https://docs.oracle.com/cd/E57185_01/EPMTR/ch03s14s02.html

Thanks,

Mady

user9082214

Not sure about the smart view performance issue - but issue #2 - if you are talking about getting the "white screen" when trying to open HFM in Workspace - this fix may help:

Doc ID 2237050.1

https://support.oracle.com/epmos/faces/DocumentDisplay?_afrLoop=383744433618875&parent=EXTERNAL_SEARCH&sourceId=PROBLEM&…

--BRC

ChrisTurnbull

We have an open SR with Oracle for the Smart View issue also, they are looking at running a fiddler trace on it shortly. We have completed a number of tests in regards to all manner of EXCEL and IE Options to no avail. I will post up further if we get anywhere, but just want to confirm that right now 11.1.2.4 and EXCEL 2016 use leads to slower performing refreshes and occasional crashing.

One recommendation is that you stay on the Monthly Channel with EXCEL updates, as we experienced more frequent crashing on 1705 and lower of EXCEL.

I also recommend you lock down your Registry settings for Smart View, to prevent EXCEL pushing the Smart View add in into Disabled items each time it does crash, if you already have not done so.

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Post Details

Locked on Oct 10 2011
Added on Sep 11 2011
#server, #servers, #servers-general-discussion
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