4 Replies Latest reply: Sep 15, 2011 6:13 AM by __*834332*ld RSS

    Configuration Siebel Webserver fails

    user2336973
      We are installing Siebel Server 8.1.1.5 on Linux enterprise 10.

      Oracle HTTP Server is installed vis user oracle. With "Oracle 10gR3 Companion (10.1.3.x) CD"

      When I try to configure Webserver (using user oracle) I am getting following error:
      In sw_cfg_util.log:
      GenericLog     GenericError     1     000000024e6d4f9c:0     2011-09-12 11:34:30     Executing step: ConfigureStartStopScriptsdeu
      GenericLog     GenericError     1     000000024e6d4f9c:0     2011-09-12 11:34:32     Step ConfigureStartStopScriptsdeu: failed to run program %%SiebelRoot%%%%OSDirSeparator%%install_script%%OSDirSeparator%%install%%OSDirSeparator%%UpdateStartScript with cmdline %%SiebelRoot%% %%WebServerInstance%% %%DeployedLanguage%%
      GenericLog     GenericError     1     000000024e6d4f9c:0     2011-09-12 11:34:32     Failed during Execution, err: 5500044

      In updopmnxml.log:
      Error validating /opt/oracle/product/10.1.3.5/companionCDHome_1/ohs/../opmn/conf/tmpSiebel_opmn.xml.
      Unable to continue with OHS configuration. Abort

      The file tmpSiebel_opmn.xml is in the folder available.

      Can someone help?

      thanks Angelika

      Edited by: user2336973 on 12.09.2011 05:49
        • 1. Re: Configuration Siebel Webserver fails
          Lombo
          Hello,
          I think there is an error in the common.scm when it builts the stop HTTP Server command. It seems that it is still using apachectl... and the command to start/stop HTTP server is opmnctl...
          Don't know if it is exactly you case, but we had to do that change in our case.
          Good Luck
          Antonio
          • 2. Re: Configuration Siebel Webserver fails
            user2336973
            Hi Antonio,

            thanks for your answer. When its running apachectl stop it only gives a warning. I stop the webserver before anyway, because on another environment with AIX we know that sometimes its better to have it stopped.

            But because you mentioned common.scm I checked that file and found that the error appears in Script UpdateStartScript.
            In that script I found the mentioned error. I was running the command in that line:
            oracle@decrmdev01:~/product/10.1.3.5/companionCDHome_1/opmn/bin> ./opmnctl validate ../conf/tmpSiebel_opmn.xml
            libopmnoraclenls.so: unable to load
            ./opmnctl: line 998: 25055 Segmentation fault $OPMN -qx $1

            So it can not find that Lib....

            So I set LIBPATH and LD_LIBRARY_PATH to ~/product/10.1.3.5/companionCDHome_1/opmn/lib but still the same error

            Angelika

            Edited by: user2336973 on 12.09.2011 08:23
            • 3. Re: Configuration Siebel Webserver fails
              WSiebel-Oracle
              Angelika,

              Execute the command below under /product/10.1.3.5/companionCDHome_1/opmn/lib folder:

              ldd libopmnoraclenls.so

              It will list libraries that libopmnoraclenls.so depends on. You may be missing a required library. Link below has required rpms for Suse 10:

              http://download.oracle.com/docs/cd/E11886_01/V8/CORE/SRSP_81/SRSP_81_ServerEnv3.html

              I understand that /product/10.1.3.5/companionCDHome_1/ohs is the root web server directory and it has been provided during swse configuration, please confirm this.

              Hope it helps,

              Wilson
              • 4. Re: Configuration Siebel Webserver fails
                __*834332*ld
                Have you checked this document?:

                Login page not coming up after applying Siebel 8.1.1.5 FP to SWSE [ID 1333541.1]

                I had similar (but not same) segmentation fault post patch rather than during configuration.The issue was caused by a missing module. As a workaround for the issue we copied libmod_swe.so file from $sweapp/bin directory to $webserver/modules directory and this resolved.