1 Reply Latest reply on Aug 24, 2012 8:26 PM by shreevat

    Installbase update of Customer location after Ship Confirm? or after transp

    Raja Mohan Ivaturi

      EBS R12 is integrated to OTM. the scenario I have is as below

      0. Item is Installbase tracked

      1. Item is ship confirmed.

      2. The Invoice Will be kept on hold as OTM has to complete the transit

      3. When will the installbase is updated for the item with Customer location? Will the location changed to Customer location once the Item is ship confirmed? Or after Invoice hold is removed (When transporation is completed)?

      Please clarify


      Edited by: Raja Mohan on Sep 20, 2011 9:37 AM