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This discussion is archived
: Oct 12, 2011 4:04 PM by
Duplicate Phone Number across multiple Contact Records
Oct 12, 2011 4:04 PM
If there are two Contacts in CRM and they share the same Mobile number, what will COD popup if there is an incoming call from that Mobile Number? Does it show a Custom list with those two contacts or it shows None?
Edited by: user653205 on Oct 12, 2011 2:04 PM
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Re: Duplicate Phone Number across multiple Contact Records
Oct 12, 2011 4:09 PM
in response to
If there are two contacts with the same mobile number neither of them will pop. Instead, you will get call detail that won't be related to either.